Terribly Terribly Let down by Afrihost - Extremely Poor Service, Just APPALLING

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Sammy AN

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Extremely disappointed in Afrihost, all that was wrong our SSL certificate expired, 3 days later, business lost.

All we get is automatic responders, they brag about new whatsapp service, still waiting for answers since 11am this morning.

Our e-commerce website in existence since 2012, just seems to disappeared and NOBODY in afrihost have the decency to call me back helping us.

Absolutely APPALLING !!!!

Sorry to say Afrihost, this is my second dire experience with you, you absolutely SUCK ...

There is nothing more to say !!!

:mad::mad::mad::mad::mad:
 
And Afrihost will deny that they did anything wrong.

Move with your wallet- they’ll eventually learn their lesson.
 
marlin178 said:
And Afrihost will deny that they did anything wrong.

Move with your wallet- they’ll eventually learn their lesson.
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This ^

With this many threads popping up regarding Afrihost, it’s little wonder they still have loyalty.
 
Nothing out of the ordinary for Afrihost. Big mistake using them.

Move over to domains.co.za asap.
 
^^^^^ What Bryn said.

I had the same issue with Afrihost around 2 years ago - it took them 10 days to acknowledge that the shared server was down, & then a further week to get it up & running again. All with little to no communication from them.

Whilst they were stirring their cornflakes we'd moved to a new hosting provider.
 
Leave them.
Block them from sending you any further eMails - and then enjoy Pure Internet Bliss.
 
VM's would disappear as well...

For a company that has "host" in it's name, it sure as hell cannot.
 
Day 4, still no solid reply from anyone, just a poor automated whatsapp resposnse.

What is the best host to move to, I need to do this ASAP !!!

Your help will be really appreciated
 
Sammy AN said:
Day 4, still no solid reply from anyone, just a poor automated whatsapp resposnse.

What is the best host to move to, I need to do this ASAP !!!

Your help will be really appreciated
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As mentioned above - use domains.co.za
 
Still going to need them to restore the website before they move.
 
Also, as "convenient" as it may seem...Whatsapp "support" is the worst thing for a company that gets such a lot of customer contacts. One person needs to support those who will most likely choose Whatsapp as a form of contact all day. It's only natural to wait long for a response.
 
I use Afrihost for mobile data and their service levels have gone to zero. Pretty much the worst I have ever used. It seems they are seriously struggling.
 
squirrel said:
I use Afrihost for mobile data and their service levels have gone to zero. Pretty much the worst I have ever used. It seems they are seriously struggling.
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Openweb 2.0 we warned people in 2014 already this will happen, yet MyBB gives them free reign to sucker people in.
 
Time for people to abandon Afrishost like the plague.
Their support levels are non-existent right now.
 
Virtual Hosting Network
Our hosting engineers have reported that one of our virtual environments is currently affected by a network error. Affected clients may have no access or limited access to their hosted services. Our technical team is urgently addressing the error to restore normal performance. Every effort will be made to minimise the impact to affected clients, and we apologise for any inconvenience this may cause.
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From their status page.
 
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