poor service

  1. B

    Vodacom online Unacceptable service

    This month December 2018 i was due for an upgrade, i decided to rather upgrade online than going into a store, which typically takes forever. Anyway i went through the process, it was simple and easy to do and once done, i thought to myself that was fairly painless and is a great service...
  2. T

    Plumbing bill question

    Hi Had these plumbers knock on my apartment door they had been called because someone reported that there was a leaking geyser in the building and turned out was mine. I asked how much this was going to cost they didn't give a fee other than it was covered by insurance.I phoned building...
  3. S

    Terribly Terribly Let down by Afrihost - Extremely Poor Service, Just APPALLING

    Extremely disappointed in Afrihost, all that was wrong our SSL certificate expired, 3 days later, business lost. All we get is automatic responders, they brag about new whatsapp service, still waiting for answers since 11am this morning. Our e-commerce website in existence since 2012, just...
  4. W

    Afrihost is allowing limited ADSL Line sync rates

    Since December, My ADSL Line has been resyncing every 3 to 4 weeks, at a lower sync rate. I use at max 6 gb per day of bandwidth I pay for a line which operates at 4096kb/s however am getting reductions in the following manner ( always ) it starts at 4096kb/s , the first step in the decline...
  5. M

    Telkom Mobile Non-Delivery

    I've ordered a Huawei P10 lite on a Freeme mobile contract on the 8th March 2018. On the 14th of march I received and SMS saying the delivery will take place within 3-5 days, with an order number to use as a tracking number and the debit order going off in my account. After 3 days, and the...
  6. M

    Terrible Afrihost Support via Clientzone, email and Phone

    :mad: [#FMV-454-20478] A detailed image for this result can be found here: http://www.speedtest.net/result/7175084079 When can I expect normal download speed ? I followed up by calling on Thursday morning and received a reference number for Octotel escalation: Afrihost support call...
  7. C

    Evetech- Worst service ever

    What an unbelievably horrible experience buying from these people. I purchased a mouse from them on the 27th of Feb and paid a courier fee to have it delivered and I am still without a mouse (14 March). They sent me a faulty one which I eventually received around the 5th or 6th of March. I...
  8. N

    Why is Afrihost Support so slow and bad

    Good day to everyone on this forum I used to use Afrihost Capped DSL, and was fairly happy with them. I tried out another provider for about 6 months, and when I came back to Afrihost, I was absolutely shocked by the way their support seems to have deteriorated. I was overbilled on my...
  9. G

    Avoid Asus and Ensure Services At All Cost

    This is not my preferred approach but after 3 months of trying to speak to a human being that cares, I feel I have a responsibility to warn would be customers. My drama started in October 2017 with the failure of an Asus approximately 3 year old laptop. I suspected a hard drive failure and at...
  10. J

    Afrihost & Pathetic service

    I have no words to describe my utter disappointment with Afrihost's service. The only reason I've not moved to another ISP is that they are probably all the same. They all have great technology and infrastructure etc but they all employ people that are completely useless and disinterested. They...
  11. C

    MYZ refuses refund of brand new unused purchase?

    As a pensioner, I asked a local repairman "Efas" to test a non-cooking microwave oven. A neighbour had asked me (do electrical/electronics) to check his micro. Having never tested the HT side of a micro, I wanted his advice. After testing with my DMM, he told me the Magnetron is blown so I...
  12. B

    The subscriber you have called does not exist

    I have an intermittent problem that MTN cannot or will not fix. Sometimes come callers receive a message similar to "The subscriber you have called does not exist' when they try to call my number. This is my business phone and has resulted in financial losses. What can I do?
  13. L

    Cell C ... why do you torture me?

    I’ve been with CellC for 4 months. I have never received all the services I’ve been paying for since inception. My wife, and some other people, were unable to call my number and she could only call me using WhatsApp. A few weeks ago, it went from bad to worse when I lost all data services and...
  14. L

    Cell C service sucks rubbish

    For so very long did I resist to take a cell contract; That’s a fact. I told all and sundry that a contract is a load of crock; To sign you must be befok. Then CellC came along with a deal so fine; I lost my mind and signed. Right from the start the service sucked; I realised that I was...
  15. C

    Mweb Services

    Hi everyone, I've finally decided after years of thought that I'm switching over to ADSL. After a few months of research I decided to go with Mweb as my chosen ISP provider. Telkom gave me my normal telephone line after a struggle with them and ordered my uncapped 4meg adsl and line from...
  16. J

    HIFI Corp TV service

    My remote got lost with me moving to a new place. I decided to purchase an universal remote for my TV. Oops, not of the remotes doesn't work on the TV. The TV is less than 2 years old, this can't be. I called Ellies and confirmed this after trying several universal remotes. I called a...
  17. Ivan Leon

    Pathetic 'Service' (or lack thereof) from Telkom Mobile

    On 2 May 2016, I went into the Telkom Mobile branch in Greenstone Mall, to sign up for their 'May Special' - a Huawei 10.1 tablet (10 inch screen), with 5 GB Telkom Mobile data & 500 Mb MTN roaming data, and a free 8GB MicroSD card. This promotional advert (as indicated above) was also...
  18. R

    Pathetic service while doing application for Uncapped Wireless

    I did an application for wireless broadband uncapped on the 27th of Jan on their website. Got the call on 4th of Feb at 11:25AM to complete my application. Everything was completed and I was told that I would receive my equipment within the next 3 day and that the installation would be done...
  19. R

    Telkom Bills for both Voice & Data Line Rentals, Separately

    Hi All, So i have a ADSL line from Telkom that is managed by another ISP and I pay my ISP for the data and line rental. Today i received a message from Telkom that my account is in arrears and my line has been suspended. When i phoned Telkom, they told me that I have to pay for a "voice" line...
  20. MoeARPeer

    Orange Store Waranty?

    Does anyone have any experience with sending a phone back to Orange to be repaired under warranty? I sent my Sony Xperia Z3 Compact in on Monday 30/11 and still haven't gotten any real feedback from them - all I got was a "We have received your phone and we'll send it back when it's fixed"...
Top