poor service

  1. B

    The subscriber you have called does not exist

    I have an intermittent problem that MTN cannot or will not fix. Sometimes come callers receive a message similar to "The subscriber you have called does not exist' when they try to call my number. This is my business phone and has resulted in financial losses. What can I do?
  3. L

    Cell C ... why do you torture me?

    I’ve been with CellC for 4 months. I have never received all the services I’ve been paying for since inception. My wife, and some other people, were unable to call my number and she could only call me using WhatsApp. A few weeks ago, it went from bad to worse when I lost all data services and...
  4. L

    Cell C service sucks rubbish

    For so very long did I resist to take a cell contract; That’s a fact. I told all and sundry that a contract is a load of crock; To sign you must be befok. Then CellC came along with a deal so fine; I lost my mind and signed. Right from the start the service sucked; I realised that I was...
  5. C

    Mweb Services

    Hi everyone, I've finally decided after years of thought that I'm switching over to ADSL. After a few months of research I decided to go with Mweb as my chosen ISP provider. Telkom gave me my normal telephone line after a struggle with them and ordered my uncapped 4meg adsl and line from...
  6. J

    HIFI Corp TV service

    My remote got lost with me moving to a new place. I decided to purchase an universal remote for my TV. Oops, not of the remotes doesn't work on the TV. The TV is less than 2 years old, this can't be. I called Ellies and confirmed this after trying several universal remotes. I called a...
  7. HAL 9000

    Pathetic 'Service' (or lack thereof) from Telkom Mobile

    On 2 May 2016, I went into the Telkom Mobile branch in Greenstone Mall, to sign up for their 'May Special' - a Huawei 10.1 tablet (10 inch screen), with 5 GB Telkom Mobile data & 500 Mb MTN roaming data, and a free 8GB MicroSD card. This promotional advert (as indicated above) was also...
  8. R

    Pathetic service while doing application for Uncapped Wireless

    I did an application for wireless broadband uncapped on the 27th of Jan on their website. Got the call on 4th of Feb at 11:25AM to complete my application. Everything was completed and I was told that I would receive my equipment within the next 3 day and that the installation would be done...
  9. MuhammadARPeer

    Orange Store Waranty?

    Does anyone have any experience with sending a phone back to Orange to be repaired under warranty? I sent my Sony Xperia Z3 Compact in on Monday 30/11 and still haven't gotten any real feedback from them - all I got was a "We have received your phone and we'll send it back when it's fixed"...
  10. S

    Telkom Mobile Canal Walk can't supply devices

    I now understand why Telkom is so widely hated. 12 days ago I applied to upgrade my contract from one costing R180/month to one costing R200 a month. It took them a few days to approve that. I guess that's understandable although retarded. Since then I have been waiting for them to actually...
    • SamGin
    • Thread
    • canal walk contract lies lte poor service router telkom unlimited
    • Replies: 17
    • Forum: Telkom Mobile Data
  11. A

    My hellish first experience with Openweb

    I don't know why, but I thought I'ld give up a R99 uncapped package that was giving me a decent 50+ Gigs monthly in the hope that the R139 Openweb uncapped would perhaps give me a speed advantage and similar Gigs. Due to my being unable to utilize the net as much as I'ld hope to, I only...
  12. M

    ADSL Line noise

    I've been at this for another few weeks now. The waiting game, waiting for Telkom to sort out noise on my ADSL line the is 467m from the exchange. With 13 spare pairs and possibly 2 cross connects, they are still not able to get my line performing without any packet loss. This is not brain...
  13. A

    Panorama ADSL infrastructure

    Panorama DSL infrastructure Firstly, I'm more of a myBB reader than a poster. I would like to explain my sad story as briefly as possible, the TL;DR version. Panorama is a small suburb in Parow, Cape Town where i reside. There a couple of institution/facilities/services nearby, namely...
    • Axen
    • Thread
    • adsl cape town cpt db dsl infrastructure panorama parow poor service qos snr vdsl
    • Replies: 69
    • Forum: ADSL and VDSL Discussions
  14. S

    Crystal Web does not get back to you!

    I applied for a fiber feasibly study on April 21st. Up until now nobody from Crystal web has bothered to get back to me! Even after sending 4 emails to inquire about the status of the study they have not come back to me. Now I see a lot of MBB users showering Crystal Web with praise and can...
  15. EnchanterG

    Web Africa - Poor service, terrible fault resolution

    I have been a happy customer of Web Africa for about 3 years now. In all that time I have had no reason to complain about them. Sadly, in the past 6 months there has been a noticeable decline in the level of their service and the quality of their connection. On April the 3rd my internet...
  16. S

    Cell C has lost my girlfriend phone after it was checked in for a screen replacement!

    Hi ‘Cell-C’ Rep… I have a serious issue here. My girlfriend dropped her phone even after I had told her it was glass and to be careful but mistakes happen. My issue is that we took it in on the 5th of February to Cell C in festival mall it is now the 30th of March and we have been given the...
  17. D

    Afrihost ADSL issues (WORST ISP EVER)

    I don’t know if this is the right place to post, but sorry in advance if it’s not. As i am writing this post my ADSL have been off for exactly 6 days and counting. When phoning AFRISHOT you wait in line for anything between 10 and 20 minutes before speaking to someone. They have a look at...
  18. D

    CELL C (Somerset Mall) - Out of Box Failure - Is this Normal?

    My wife took out a contact with Cell C about 2 weeks ago.(Galaxy S4) After about 2 days she noticed that the phone is overheating, I read in the contract that the handset is supposed to be swapped it if it fails within 7 days. We went ahead and took the phone back to the shop.There we were...
  19. S

    ECC Systems

    Probably the worst ISP out there. (I'm using the "service provider" part loosely) I have been with these guys for the last year, and were getting constant problems with connection that drops, and very low speeds. Even YouTube videos would buffer at the lowest speeds (166p I think). I've been...
  20. B

    Vodacom asks me for money - then puts the phone down in my ear.

    Open letter to J van Zyl and VData. Vdata - as you are aware I have been experiencing coverage issues with the network. Tech division acknowledged these issues and I received reference numbers. A week or so later a cancellation reference number. I called the call centre and data centre -...
  21. B

    Cell C will never beat MTN, Vodacom or 8ta with this attitude!!

    I am trying to port 3 numbers (On contracts that have been running for more than 10 years each) over to Cell C because I like the Vitality plan. Without explanation 2 of the three applications just get rejected. They do not even offer alternatives or anything. I earn a good salary, have a...
    • BesterL
    • Thread
    • cell c cellc crappy poor service porting vitality vitality broadband
    • Replies: 5
    • Forum: Cell C Mobile Data
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