call centre

  1. TimBru14

    MTN Black Friday SIM issues

    Hi Wondering if anyone has a contact at MTN that can assist me with an issue I'm having. In the early morning of the 27th of November this year, I went onto MTN's website and placed an order for their once off R499 cash deal (which included a Hisense H200M LTE router and a SIM card with 1 gig...
  3. NeonNinja

    Telkom Mobile Call Center/Customer Care Non-existent (Aug 2017)

    I waited forever to be connected to "the next available consultant".
  4. Kevin Lancaster

    Call centre companies scam South Africans out of millions

    Call centre companies scam South Africans out of millions Unscrupulous companies operating in the call centre space might just be helping themselves to your hard earned cash without you even noticing.
  5. Jan

    Telkom call centre problems - please share your experiences

    I was recently alerted that there were a few forumites experiencing long waiting times with Telkom's call centre. I've had a similar experience recently (7 January 2015): waiting over 30 minutes to report a problem dialling an MTN call centre number from Telkom landlines in Centurion. The...
  6. C

    Telkom Call Centre, Fibre offer

    I've read a few other threads where people have had instances of Telkom calling to say that fibre is being installed in their area and would they like to have a home fibre option installed to their house. I thought I'd tell you all of my experience this morning - and see what everyone thinks...
  7. W

    To VMSA, who has a machine repeatedly call me and then tells me to wait

    http://hellopeter.com/virgin-money-south-africa/complaints/vmsa-uses-machine-to-dial-me-and-tells-me-to-hold-1253309
  8. A

    CellC call centre

    How does one get through to an agent at the CellC Direct call center on 084 145? Even phoning from a CellC line. Actually, thankfully from a CellC line at least it doesn't cost anything. Quarter of an hour on hold with no sign of progress at all... I've already applied for a contract, I...
  9. C

    Can't purchase an 8ta account

    I want to get a prepaid BlackBerry package from 8ta. Should be easy right? Not so my innocent friends :). Until you've called 8ta's call centre, you haven't truly experienced life as a customer in SA :D. First you have to enter a cell phone number. Since I want a new SIM and that...
  10. AfriMan

    Attention Tech Nerds! Get paid for being a geek!

    Are you that guy that everyone calls to fix their PC's? Are you that guy who gets your friend's iPhones to synch with their Macbook's? If you can tell the difference between and IP address and a MAC Address, then you belong with the Afrihost family! We're looking for some great people to help...
  11. O

    What internet service provider and general setup do you have for your call center?

    We currently have a 1mbps line and 4mbps Telkom line. Bandwidth is Webafrica Business bandwidth, pay as you go. We often have bad call quality usually due to Telkom problems. We are using and IAX truck, Elastix locally hosted. We have about 8 concurrent connections. What do you use and how...
    • oceans11
    • Thread
    • call centre
    • Replies: 10
    • Forum: VOIP
  12. D

    Telkom fault reporting: feedback from call centre

    I have just wondered what the Telkom call centre is for... I have reported a fault with their 0800375375 number. After a few days of not hearing anything from them, except the sms stating my reference number, I phoned the call centre to find out what is happening. I was astonished at the...
  13. jes

    Vodacom promises improved call centre services

    Vodacom promises improved call centre services Vodacom today said that its new call centre structure will create jobs and improve support service levels
  14. DapperDanMan

    I'll blow your house up!

    http://www.dailymail.co.uk/news/article-1221239/BT-customer-reports-death-threat-heated-row-centre-worker-India.html :eek: ROFLMAO! :D
  15. rpm

    Red tape costs jobs

    Red tape costs jobs
  16. mh348

    Telkom Support - 0800 375 375

    This morning my router stopped syncing so I called Telkom and they answered straight away, I didn't hear that stupid telkom music. Usually when I call I have to wait for over 30 mins for someone to answer the fone. My problem was sorted out within 5 minutes after the guy answered, he had to just...
    • mh348
    • Thread
    • call back call centre improvements router stopped syncing telkom music telkom support poor
    • Replies: 22
    • Forum: ADSL and VDSL Discussions
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