cpa

  1. S

    Consumer Help

    I need a little advice, I recently bought 2 laptops from Esquire for R6999, literally the next day they sent out specials listing the same laptops at R5699, F************************DGE. The thing is the special was for JHB and CT only, and im in Durban, still I feel a little bum saw. Is...
  2. HAL 9000

    BAIT MARKETING BY HI FI CORPORATION

    On Wednesday 11 April 2012, I received the latest HI FI CORPORATION catalogue in my local weekly newspaper, and upon browsing through it, came across a Jensen Car Radio (JCD-USBX2 - stock code 10305443) advertised at R 699-00. As the special was only on offer and valid from 12 to 15 April...
  3. K

    Vodacom Sony Ericsson Fault and CPA

    Hey Hey Any boffs out there who could advise on the correct course of action for the following; Friend upgraded contract and received Sony Ericsson Xperia Ray. The phone rebooted itself as soon as it was switched on. He returned it was advised it is just a software fault and the...
  4. R

    Credit life protection

    Is it compulsory to take life insurance with a personal loan? Is this bundling allowed with the CPA? About a year and a half ago Nedbank told me it was compulsory even if I have multiple other life insurance policies. The monthly premium I am being charged is a fixed rate that doesn't even...
  5. jes

    Broadband data expiration: ISPA considers the CPA issue

    Broadband data expiration: ISPA considers the CPA issue ISPA calls for clarity on application of Consumer Protection Act to bandwidth
  6. S

    VODACOM - Cancelling Contract on the grounds of a faulty device and bad service.

    Hi Guys I need some assistance on this one. I took out a contract with Vodacom for the NEW Samsung galaxy tab 10.1v @ R399 for the device and 500MB data. From the first day I received the device it was up to SHTI!!! Crashing and force-closing whenever it wanted to, so on the fifth day I...
  7. I

    Did MTN beat me? CPA experts' advice needed - original package & MTN's"warranty"

    Hello, renewed MTN 3G data contract at R289 p.m., on the 11.11., got free USB modem - and it doesn't work, returned to the shop on the 15th, shop has closed down (sold to a franchise), went to another shop the next day to swap it for a new item. Contract with MTN states that within 10 days...
  8. Basil959

    DionWired does it again...

    Earlier this year in June DionWired advertised a 59" 5 series for 9k instead of 19k... a lot of people moaned about CPA rights and false advertising, the end result was read the "terms and conditions"... CPA can’t do Jack.. I just received the latest specials and once again, errors this time...
  9. j4ck455

    Gautrain agency to appeal govt for Consumer Act exemption

    http://www.engineeringnews.co.za/article/gautrain-agency-to-appeal-govt-for-consumer-act-exemption-2011-10-24 Considering the start of the illegal Gautrain bus drivers strike on Tuesday, where there was no prior warning for commuters that rely on the Gautrain and specifically its feeder bus...
  10. R

    Our car almost got impounded because of an illegal permit

    Hey all you wonderful people! Please hear our story and give us any advice that you can... We bought a brand new DS3 Sport from Citroen Hatfield on 01 October 2011. So we arrive back in Jo'burg to find the front bumper clipped out on the driver's side, hanging on by a cable tie! So we...
  11. jes

    BlackBerry users could claim a refund says National Consumer Commissioner

    BlackBerry users could claim a refund says National Consumer Commissioner BlackBerry users affected by the recent outage should seek recourse from the National Consumer Commission, Business Day reported on Thursday.
  12. O

    1Time flight time change

    So I was told yesterday that my flight time has moved an 1:20 min earlier. On phoning the call centre I was told this was due to operational reasons and that to get a later flight I would have to pay the difference and pay a penalty of R120 per person. So now it leaves me with two days to...
  13. Scooby_Doo

    CPA Telkom line rental and ADSL

    Hey all, I got this today regarding the ADSL line and voice line rental being forced together. MEMORANDUM To: National Consumer Commission Dept: Complaints Handling Unit Attention: Patrick Mufamadi From: Telkom Regulatory Affairs Salomien van Staden Date: 23 August 2011...
  14. jes

    Vodacom shoots down NCC in response to CPA compliance allegation

    Vodacom shoots down NCC in response to CPA compliance allegation Vodacom’s CPA compliance is not in question, says the red operator
  15. jes

    National consumer watchdog bares teeth to cellular operators

    National consumer watchdog bares teeth to cellular operators The National Consumer Commissioner serves telecoms operators with compliance notices regarding breach of the Consumer Protection Act
  16. M

    Rust on new stainless steel fridge.. CPA?

    Hi everyone I bought a stainless steel bosch fridge from Tafelberg 6 weeks ago. RRP was R10200 - i got it for R6999. I've just noticed small rust spots on the fridge door. I called them and logged a service call. Still waiting to hear back from them. Has anyone had a similar...
  17. P

    CPA Advice

    On Friday I purchased a book for my studies from Pro Visions book store in Durban for R420 BRAND NEW. When I got home I realised that I purchased the wrong one so I gave them a call and explained the problem and that I would like to please return it. I was told that there is no returns or...
  18. F

    Contract question

    Hi guys I've been reading all the good review's for the Motorola Defy and the best package seems to be the RBM200. Small Problem: I've still got two months on my MTN contract at Nashua mobile. Fee for leaving early = 2 months of premiums which totals R400, which I can accept. But what...
  19. jes

    SA phone companies told to amend contracts

    SA phone companies told to amend contracts South Africa’s four primary cellular network operators and two fixed-line providers will have to implement new customer contracts to be in line with the Consumer Protection Act.
  20. B

    CPA - New car purchase

    Hi there My friend recently purchased a new bakkie [01 July 2011]. So he's had it for 14 days. Yesterday on the highway, the right front wheel bearing seized, causing the front wheel to lock up [@ +- 90km/h]. In terms of the new CPA, can he tell the garage to replace his car, no questions...
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