Major MetroFibre FTTH outage
Fibre network operator (FNO) MetroFibre was hit by a major network outage affecting numerous fibre-to-the-home (FTTH) customers in at least four provinces on Friday, 23 February 2024.
According to reports on outage tracking website Downdetector, customers first...
South Africa's biggest FTTH networks share achievements and challenges in 2023
South Africa's biggest fibre network operators (FNOs) continued to expand their fibre-to-the-home (FTTH) networks substantially in 2023.
The number of people using FTTH has surged past those that had a Telkom DSL...
I recently switched between two fibre network operators, Evotel => Openserve due to saving costs under the same ISP. I ended up being billed for two lines. Even though the ISP (Afrihost) requests pertinent information initially in their service request forms it seems they oblivious to the timing...
Vumatel reaches 2 million homes passed with FTTH
South Africa’s biggest home fibre network operator (FNO) — Vumatel — recently passed 2 million households with fibre-to-the-home (FTTH) connectivity.
Vumatel parent company Maziv said that one million of the homes were passed within the last...
Webafrica introduces R999 cancellation fee after dropping prices
Webafrica says a new one-size-fits-all R999 cancellation fee for its fibre-to-the-home (FTTH) packages is justified in light of recent price adjustments across South Africa's major fibre networks.
A WebAfrica customer recently...
These fibre networks punish ISPs when customers downgrade to cheaper packages
At least two of South Africa's major fibre network operators (FNOs) penalise Internet service providers (ISPs) when their fibre-to-the-home (FTTH) customers downgrade to slower packages.
The issue of fibre downgrade...
Secret bonuses and fines on Vumatel's network
Vumatel is being accused of anti-consumer and anti-ISP behaviour as part of a fibre speed double-up promotion which turned into permanent "forced" upgrades.
The fibre network operator (FNO) first started offering the promotion in June 2022, and it...
Okay, well, not really. Certain FNOs tend to have weird packages, and some ISPs to my knowledge haven't updated their website yet to reflect those new speeds. For example, Openserve began a 300/150 package, but a lot of ISPs still have the 250/125 package on their website. Unless they did a free...
Stop forced fibre speed upgrades
The Internet Service Providers’ Association of SA (ISPA) has cautioned fibre network operators (FNOs) against forcing fibre upgrades on consumers.
“While upgrades advertising ‘more for the same price’, for example, are indeed good news for most consumers, FNOs...
Fibre shake-up in South Africa — Cheapest 500Mbps and 1Gbps connections
Numerous fibre network operators (FNOs) offer South Africans fast and affordable 500Mbps or 1Gbps fibre-to-the-home (FTTH) connections.
These top-end speeds let users download and upload large files in the shortest time...
Openserve announces fibre speed upgrades
Telkom's fixed-line division Openserve will increase speeds on most of its fibre-to-home (FTTH) packages from 1 April 2023.
Openserve said the changes showcased its commitment to providing a high-quality and reliable service to its channel partners and...
Frogfoot's fibre plans for 2023 — including a possible international expansion
South African fibre network operator (FNO) Frogfoot is considering a potential international expansion and will increase its fibre-to-the-home (FTTH) rollouts in densely populated areas in 2023.
Frogfoot passed...
Openserve's fibre plans for 2023 — and how its prices compare
Openserve's fibre plans for 2023 include adding higher-speed packages and developing a scalable fibre network.
MyBroadband asked the fibre network operator (FNO) about its plans for 2023 and whether it planned on launching a...
I noticed Home Connect has a separate, more strict FUP for Openserve clients.
https://home-connect.co.za/fair-use-policy-fup/
I am curious as to how FNOs bill ISPs and what makes Openserve different.
My theory was that ISPs got billed twice.
first a fee for each customer's connection.
second...
Best 100Mbps business fibre prices in South Africa
Businesses looking for broadband connectivity can get a fibre-to-the-business (FTTB) line for the fastest and most reliable Internet service in South Africa.
With businesses increasingly reliant on digital technologies to provide customers...
I know they are in the competition and facing off Openserve, Vumatel, Frogfoot, MFN, Evotel and the likes.
One of their biggest rollout projects at the moment is to trench the entire Saldanha Bay Municipality in the Western Cape.
Granted, they are not as widespread as the former mentioned...
The 693TB man — South Africa's biggest bandwidth hog
Several of South Africa's major Internet service providers have measured their fibre-to-the-home customers using tens of terabytes of data per month during 2022.
Major residential fibre network operators in the country have rapidly expanded...
Analytico releases 2022 South African Fibre Network Operator Report
Analytico has released its 2022 South African Fibre Network Operator Report, shedding light on the local fibre market, including homes passed, homes connected, and network investments.
Vumatel started South Africa's fibre...
Fibre rollouts becoming much cheaper in South Africa
Major fibre network operators have seen a considerable decline in the cost of rolling out fibre-to-the-home in South Africa.
During a recent investor presentation by Remgro, Vumatel CEO Dietlof Mare explained that the operator's rollout cost...
Uncapped price war — Fibre versus 5G
5G broadband is often promoted as an alternative to fibre. However, a MyBroadband analysis shows that it is still on the high end of the pricing spectrum.
The wireless technology can achieve download speeds of over 100Mbps in South Africa.