fibre network operator (fno)

  1. Hanno Labuschagne

    Major MetroFibre FTTH outage

    Major MetroFibre FTTH outage Fibre network operator (FNO) MetroFibre was hit by a major network outage affecting numerous fibre-to-the-home (FTTH) customers in at least four provinces on Friday, 23 February 2024. According to reports on outage tracking website Downdetector, customers first...
  2. Hanno Labuschagne

    South Africa's biggest FTTH networks share achievements and challenges in 2023

    South Africa's biggest FTTH networks share achievements and challenges in 2023 South Africa's biggest fibre network operators (FNOs) continued to expand their fibre-to-the-home (FTTH) networks substantially in 2023. The number of people using FTTH has surged past those that had a Telkom DSL...
  3. N

    Why are ISP's oblivious to their service gaps and make the consumer pay for it?

    I recently switched between two fibre network operators, Evotel => Openserve due to saving costs under the same ISP. I ended up being billed for two lines. Even though the ISP (Afrihost) requests pertinent information initially in their service request forms it seems they oblivious to the timing...
  4. Hanno Labuschagne

    Vumatel reaches 2 million homes passed with FTTH

    Vumatel reaches 2 million homes passed with FTTH South Africa’s biggest home fibre network operator (FNO) — Vumatel — recently passed 2 million households with fibre-to-the-home (FTTH) connectivity. Vumatel parent company Maziv said that one million of the homes were passed within the last...
  5. Hanno Labuschagne

    Webafrica introduces R999 cancellation fee after dropping prices

    Webafrica introduces R999 cancellation fee after dropping prices Webafrica says a new one-size-fits-all R999 cancellation fee for its fibre-to-the-home (FTTH) packages is justified in light of recent price adjustments across South Africa's major fibre networks. A WebAfrica customer recently...
  6. Jan

    Vumatel and Openserve charge ISPs for downgrades

    These fibre networks punish ISPs when customers downgrade to cheaper packages At least two of South Africa's major fibre network operators (FNOs) penalise Internet service providers (ISPs) when their fibre-to-the-home (FTTH) customers downgrade to slower packages. The issue of fibre downgrade...
  7. Jan

    Vumatel has a secret incentive scheme that's causing headaches for ISPs

    Secret bonuses and fines on Vumatel's network Vumatel is being accused of anti-consumer and anti-ISP behaviour as part of a fibre speed double-up promotion which turned into permanent "forced" upgrades. The fibre network operator (FNO) first started offering the promotion in June 2022, and it...
  8. BamboozledAttorney

    200/200 Best Fibre Deals

    Okay, well, not really. Certain FNOs tend to have weird packages, and some ISPs to my knowledge haven't updated their website yet to reflect those new speeds. For example, Openserve began a 300/150 package, but a lot of ISPs still have the 250/125 package on their website. Unless they did a free...
  9. Jan

    Friendly warning from ISPA to FNOs - end forced fibre speed upgrades

    Stop forced fibre speed upgrades The Internet Service Providers’ Association of SA (ISPA) has cautioned fibre network operators (FNOs) against forcing fibre upgrades on consumers. “While upgrades advertising ‘more for the same price’, for example, are indeed good news for most consumers, FNOs...
  10. Jan

    500Mbps and 1Gbps fibre networks price comparison after major shake-up

    Fibre shake-up in South Africa — Cheapest 500Mbps and 1Gbps connections Numerous fibre network operators (FNOs) offer South Africans fast and affordable 500Mbps or 1Gbps fibre-to-the-home (FTTH) connections. These top-end speeds let users download and upload large files in the shortest time...
  11. Jan

    Openserve FTTH line speed upgrades from 1 April 2023

    Openserve announces fibre speed upgrades Telkom's fixed-line division Openserve will increase speeds on most of its fibre-to-home (FTTH) packages from 1 April 2023. Openserve said the changes showcased its commitment to providing a high-quality and reliable service to its channel partners and...
  12. Jan

    Frogfoot's 2023 plans

    Frogfoot's fibre plans for 2023 — including a possible international expansion South African fibre network operator (FNO) Frogfoot is considering a potential international expansion and will increase its fibre-to-the-home (FTTH) rollouts in densely populated areas in 2023. Frogfoot passed...
  13. Jan

    Openserve's plans for 2023

    Openserve's fibre plans for 2023 — and how its prices compare Openserve's fibre plans for 2023 include adding higher-speed packages and developing a scalable fibre network. MyBroadband asked the fibre network operator (FNO) about its plans for 2023 and whether it planned on launching a...
  14. B

    What makes Openserve FUP different?

    I noticed Home Connect has a separate, more strict FUP for Openserve clients. https://home-connect.co.za/fair-use-policy-fup/ I am curious as to how FNOs bill ISPs and what makes Openserve different. My theory was that ISPs got billed twice. first a fee for each customer's connection. second...
  15. Jan

    Fibre-to-the-business price comparison - October 2022

    Best 100Mbps business fibre prices in South Africa Businesses looking for broadband connectivity can get a fibre-to-the-business (FTTB) line for the fastest and most reliable Internet service in South Africa. With businesses increasingly reliant on digital technologies to provide customers...
  16. BamboozledAttorney

    Zoom Fibre - Personal opinion?

    I know they are in the competition and facing off Openserve, Vumatel, Frogfoot, MFN, Evotel and the likes. One of their biggest rollout projects at the moment is to trench the entire Saldanha Bay Municipality in the Western Cape. Granted, they are not as widespread as the former mentioned...
  17. Jan

    Top bandwidth consumers in South Africa - August 2022

    The 693TB man — South Africa's biggest bandwidth hog Several of South Africa's major Internet service providers have measured their fibre-to-the-home customers using tens of terabytes of data per month during 2022. Major residential fibre network operators in the country have rapidly expanded...
  18. Jan

    2022 South African Fibre Network Operator Report released

    Analytico releases 2022 South African Fibre Network Operator Report Analytico has released its 2022 South African Fibre Network Operator Report, shedding light on the local fibre market, including homes passed, homes connected, and network investments. Vumatel started South Africa's fibre...
  19. Jan

    Rolling out fibre has become much cheaper in South Africa

    Fibre rollouts becoming much cheaper in South Africa Major fibre network operators have seen a considerable decline in the cost of rolling out fibre-to-the-home in South Africa. During a recent investor presentation by Remgro, Vumatel CEO Dietlof Mare explained that the operator's rollout cost...
  20. Jan

    Fibre versus 5G uncapped price comparison

    Uncapped price war — Fibre versus 5G 5G broadband is often promoted as an alternative to fibre. However, a MyBroadband analysis shows that it is still on the high end of the pricing spectrum. The wireless technology can achieve download speeds of over 100Mbps in South Africa.
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