Zoom Fibre price hikes and speed downgrades shock ISPs
Several major Internet service providers (ISPs) are crying foul over extreme price hikes on major fibre network operator (FNO) Zoom Fibre.
The FNO is also being accused of unethical business practices for exclusively selling more...
Zoom Fibre implementing big fibre price hikes
One of South Africa's largest fibre network operators (FNOs) is dropping its three most affordable lines and force-upgrading customers to a faster package, resulting in substantial price hikes for many of its customers.
Impeccable sources at two...
Openserve price hikes from 1 April
South Africa's second-biggest fibre network operator (FNO) Openserve will increase the wholesale prices of its fibre-to-the-home (FTTH) products from 1 April 2025.
The FNO typically adjusts its FTTH pricing on this date every year, aligning with the start of...
Best FNOs of Q3 2024
An analysis by MyBroadband has found that Herotel is the best FNO in South Africa, followed by Vumatel and Octotel.
These findings are based on feedback from over 5,500 unique users on the MyBroadband Speed Test website.
Big RSAWeb FTTH outage
Internet service provider (ISP) RSAWeb is suffering from a widespread fibre-to-the-home (FTTH) outage.
Hundreds of RSAWeb users reported problems with accessing the Internet on the outage tracking website Downdetector on Saturday, 11 May 2024.
Criminals stealing fibre cables and "smoking" them
At least one major fibre network operator (FNO) in South Africa has learnt that criminals are stealing parts of its fibre cabling and smoking them.
MyBroadband recently asked the country's biggest FNOs how their rollouts and network uptime...
Remgro earnings take a hit thanks to Vumatel and DFA
Vumatel and Dark Fibre Africa (DFA) parent company Community Investments Ventures Holdings (CIVH) contributed far less to the headline earnings per share of its majority shareholder — Remgro — in the second half of 2023.
According to...
Hi everyone
We've received word of fibre price hikes on Openserve's network from 1 April 2024.
Would be great if you could confirm receiving communication from your ISP about these adjustments.
@AfriNatic @Afrigirl @AfriGuy
Vodacom contract and fibre price hikes for 2024 announced
Vodacom has announced tariff hikes for its postpaid and fibre products in South Africa, effective from 1 April 2024.
Vodacom said the bill of the average customer using these products would be increased by 4.6%, lower than the 5.3%...
Major MetroFibre FTTH outage
Fibre network operator (FNO) MetroFibre was hit by a major network outage affecting numerous fibre-to-the-home (FTTH) customers in at least four provinces on Friday, 23 February 2024.
According to reports on outage tracking website Downdetector, customers first...
Prepaid fibre options in South Africa
South Africans looking for highly flexible but fast and reliable broadband could look into a prepaid fibre subscription with several of the country's biggest fibre network operators (FNOs).
While conventional monthly fibre-to-the-home (FTTH) packages have...
South Africa's biggest FTTH networks share achievements and challenges in 2023
South Africa's biggest fibre network operators (FNOs) continued to expand their fibre-to-the-home (FTTH) networks substantially in 2023.
The number of people using FTTH has surged past those that had a Telkom DSL...
We've received emails from Webafrica customers being notified about line speed and price changes on their Frogfoot FTTH packages. Just checking to confirm whether more people from other ISPs had received notice of the changes. @Afrigirl @AfriGuy
MetroFibre opens "Experience Store" in Thembisa
South African fibre network operator (FNO) MetroFibre launched its first store in Thembisa on Friday, 1 December 2023.
The new "Experience Store" is located at the Busy Corner Imbizo Shisanyama in Thembisa, with employees recruited from the local...
Vumatel reaches 2 million homes passed with FTTH
South Africa’s biggest home fibre network operator (FNO) — Vumatel — recently passed 2 million households with fibre-to-the-home (FTTH) connectivity.
Vumatel parent company Maziv said that one million of the homes were passed within the last...
ADSL vs fibre prices in South Africa — the winner is clear
South Africans can save a fair amount each month if they can opt for a home fibre package instead of DSL, a MyBroadband analysis has revealed.
Although comparing fibre to DSL on a like-for-like basis can be challenging, it is possible...
Telkom fixed-line wipeout
Despite rapidly growing its fibre-to-the-home (FTTH) network in South Africa in the past year, Telkom's Openserve division lost over 200,000 fixed-line customers.
According to the telecoms company's Abridged Annual Results for 2023, fixed-access lines declined from...
Uncapped 5G vs fibre in South Africa — Speeds and prices compared
There are now numerous uncapped fixed-5G packages available in South Africa for roughly the same prices as uncapped home fibre products with similar speeds.
Without a doubt, the fastest and most reliable form of broadband...
Why fibre breaks can take longer to fix during load-shedding
Fibre operators' support teams can be heavily impacted by load-shedding, resulting in fibre break fixes taking longer than expected.
This is according to Evotel general manager Bradley Bekker, who added that while fibre network...
Herotel hits major fibre milestone
Fibre operator Herotel says its network now passes 500,000 stands. The company said it would continue to execute its rollout plans at a consistent rate.
Although Herotel said it had been proactive in addressing the challenges of load-shedding, it acknowledged...