home connect

  1. brandon82

    Home connect

    STAY AWAY FROM HOME CONNECT, it has been over a month of bad service getting less than half my speed I am charged for. I have to call in and spend hours on the phone tring to sort it out with nothing done. then they send a new router that is faulty and once again I have to call in, the never...
  3. spamsam

    Who murdered the Home-Connect support staff?

    My ISP is Home-Connect (home-connect.co.za) on a Vumatel line. My internet has been flapping for the past 2 weeks - and it is getting worse. I live in Cape Town, Bellville. The sign-up and pre-sales was easy and painless. The link has been fine and stable for years. No problemo. But something...
    • spamsam
    • Thread
    • customer service home connect home-connect kidnapping murder over bill saps satire vumatel vumatel broken fibre
    • Replies: 10
    • Forum: Fibre ISP Discussions
  4. Jan

    Internet service provider customer satisfaction rankings - October 2022

    Cool Ideas beats Afrihost, RSAWeb, and Herotel in customer satisfaction Research by Analytico revealed that Cool Ideas ranked the highest in customer satisfaction and brand loyalty among South Africa’s top Internet service providers (ISPs). Analytico provides market research, network...
    • Jan
    • Thread
    • afrihost analytico axxess cell c cool ideas herotel home connect rain rsaweb supersonic telkom webafrica
    • Replies: 7
    • Forum: Broadband and IT News
  5. Jan

    Fibre and DSL ISPs with highest net promoter score in South Africa - July 2022

    South Africa's fixed-broadband ISPs with highest NPS revealed Analytico's 2022 South African ISP Report revealed that Cool Ideas, RSAWeb, and Afrihost topped the net promoter score and customer satisfaction rankings. Net Promoter Score (NPS) is a good measure of customer loyalty and predicts...
    • Jan
    • Thread
    • afrihost analytico cell c cool ideas herotel home connect net promoter score (nps) rain rsaweb
    • Replies: 3
    • Forum: Broadband and IT News
  6. Jan

    Top ISP in South Africa for Q2 2022

    South Africa's top ISP revealed New research by Analytico revealed the top-rated Internet service provider in South Africa is Cool Ideas, followed by Home Connect and Webafrica. Analytico is a research company that provides research reports, network intelligence, and marketing insights to...
  7. Jan

    Top South African ISPs - April to May 2022

    South Africa's top ISPs ranked Cool Ideas continued its run as South Africa’s top-rated Internet service provider (ISP), followed by Home Connect, Supersonic, Afrihost, and Axxess. The report is based on 246,185 speed tests and customer satisfaction ratings collected through the MyBroadband...
    • Jan
    • Thread
    • afrihost axxess cool ideas home connect mybroadband speed test supersonic
    • Replies: 5
    • Forum: Broadband and IT News
  8. Jan

    Mweb's terms and conditions would take you 2 hours to read

    One South African ISP has T&Cs that take 2 hours to read It will take over 2 hours to read through all the terms and conditions related to buying a broadband service from Mweb. It was one of the findings from a comparison of the length of the terms and conditions from prominent South African...
    • Jan
    • Thread
    • afrihost axxess consumer protection act (cpa) cool ideas home connect mweb rsaweb supersonic telkom vox webafrica
    • Replies: 15
    • Forum: Broadband and IT News
  9. FumblesOne

    Home Connect ISP

    Hi guys, first time posting here in need of a bit of information, currently looking into new ISP options and my choices I've got narrowed down to is Cool Ideas and Home Connect, I was wondering if anyone in Durban knows the kinds of connection I would get to and EU server and Middle Eastern...
  10. Jan

    Fibre ISP email support tested

    ISP email support tested — and only one could answer a simple question An email support test of South African Internet service providers (ISPs) by MyBroadband revealed that only RSAWeb provided a complete and reasonable answer to the questions asked. Email is a core part of any ISP’s support...
    • Jan
    • Thread
    • afrihost axxess cell c cool ideas herotel home connect metrofibre networx mtn rsaweb supersonic vodacom vox
    • Replies: 24
    • Forum: Broadband and IT News
  11. Jan

    Uncapped FTTH price comparison

    Cheapest home fibre deals in South Africa South Africans can get an uncapped fibre package for as little as R297 per month, thanks to price cuts from fibre network operators and Internet service providers throughout 2021. Several fibre packages have download speeds ranging from 10Mbps to...
    • Jan
    • Thread
    • afrihost axxess fibre-to-the-home (ftth) frogfoot home connect octotel openserve openserve web connect rsaweb telkom vox vuma reach vumatel webafrica
    • Replies: 27
    • Forum: Broadband and IT News
  12. old

    Octotel Fibre - Surrey Estate, Cape Town

    Surrey Estate, Cape Town Trenching - DONE [February 2020] Fibre inserted into subsurface fibre ducting conduits - DONE [April 2020] Question: When is Surrey Estate and surrounding areas GO LIVE?
    • old
    • Thread
    • afri host axxes cool ideas home connect mtn octotel fibre rsaweb supersonic vodacom webafrica
    • Replies: 0
    • Forum: Fibre Networks
  13. J

    Open Serve and Home Connect outage

    Good afternoon. Is anyone aware of an Open Serve fibre outage in the Rand Park Ridge area? The relevant ISP is Home Connect. According to the ISP the fault is with Open Serve but I’m not aware of other ISP’s reporting Open Serve outages in the area.
  14. P

    Comtel Vs Coold Ideas Vs Home Connect - (Comtel anyone???) Vox VOIP?

    Hi, I am looking to sign up for fiber in Three Anchor Bay, Green Point, Cape Town area which is serviced by Octotel. I have narrow my choice down to either Cool Ideas or Home Connect, and I recently looked into Comtel. Looking at 100mbps/25 uncapped, unshaped as well as add on VOIP...
    • Pmane01
    • Thread
    • cape town comtel cool ideas fiber ftth greenpoint home connect three anchor bay voip vox
    • Replies: 1
    • Forum: Fibre Networks
  15. Espee

    Home-Connect ISP Feedback

    I have been using Cipherwave / Home-Connect's 100/100Mbps package for the past two weeks and I have SADV (SA Digital Villages) as my fibre provider. My experience thus far has been extremely positive. I have been seeing constant speeds of 95Mbps+ and my downloads on Steam, Origin, etc...
    • Espee
    • Thread
    • 100mbps cypherwave fibre home connect home-connect sa digital villages sadv speedtest tenda
    • Replies: 844
    • Forum: Fibre ISP Discussions
  16. H

    Home-Connect (CipherWave) FTTH

    Hi all What is anybody's experience with CiperWave's Home-Connect products? I'm looking at the 20/20 FibreTrend. They seem to be really well priced. Thanks in advance... Regards
    • h00va
    • Thread
    • ciperwave home connect home-connect
    • Replies: 71
    • Forum: Fibre Networks
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