20mbps VDSL line

Was also upgraded to vdsl but line is also running at 15359kbps downstream/1067 kbps up stream.

Stats:

Snr down:24.5 db
SNR up:7.8 db
Line Attenuation down: 14.6 db
Line Attenuation up: 1.4 db

Max rate down:27312 kbps
Max rate up:1079 kbps

Should we just contact telkomza on the forum to get it set to the vdsl profile?
 
Yeah, phoning 10210 won't help, it's like asking a pig to fly. Pm TelkomZA and he'll sort you out np.
 
Do I need a specific vdsl account from the isp to get it to work?? Line is synching and telkom says line is fine but no internet throughput.
 
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