384 Kbps to 1 Mbps Upgrades

Do I need to call from my Telkom number / or have access to my router in order to get them to reset my profile and whatnot? I am at work and would like to have them do what they do before I get home ;-) (I am supposedly on 1mbps according to the ADSL checker, but still syncing at 384 as of 8 this morning)
 
One more question: Does the new line fixer tool in the Afrihost clientzone do the same thing as calling Telkom? If my line is with Afrihost should I call them instead?
 
Phoned again now. Asked her to reset my port aaaand done :D 1MB! Thanks guys
 
nygaardmeister said:
Do I need to call from my Telkom number / or have access to my router in order to get them to reset my profile and whatnot? I am at work and would like to have them do what they do before I get home ;-) (I am supposedly on 1mbps according to the ADSL checker, but still syncing at 384 as of 8 this morning)
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You can do it at work... did mine this morning.
 
nygaardmeister said:
One more question: Does the new line fixer tool in the Afrihost clientzone do the same thing as calling Telkom? If my line is with Afrihost should I call them instead?
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No harm in trying. I tried twice and it keeps saying the line re-set failed. PM'd AfriMan to ask him if AH could do it but he says if they do it I will be upgraded to a 2 meg line. So now I need to wait till Telkom does it :(

Perhaps I should have stuck with Telkom as my line provider :D

Let us know if it works for you though :)
 
I bet alot of people in this thread are thinking " no more YouTube buffering at 240p" or " whooo now I can download the whole interwebz"
 
Just tried the Afrihost Line reset tool and it said the line was reset successfully. But when I clicked "test line" to see the sync rate it still registered 384k downstream, so I don't think it will change the profile or whatever needs to happen! Though I am doing it remotely... Shouldn't make a difference though.

I just going to call Telkom :-P
 
nygaardmeister said:
Just tried the Afrihost Line reset tool and it said the line was reset successfully. But when I clicked "test line" to see the sync rate it still registered 384k downstream, so I don't think it will change the profile or whatever needs to happen! Though I am doing it remotely... Shouldn't make a difference though.

I just going to call Telkom :-P
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Also considering calling them. You can be the guinea pig :D :p
 
Called them from work this morning and they changed my adsl profile without too much troubles. She did ask me to turn off my modem while she does it though ... not being at home I just told her "sure, it is busy turning off, go ahead please" hehe. Got 1mbps now baby!
 
Not upgraded yet But if VVVVV THIS VVVVV is true then I seriously hope I'm not gonna have issues once upgraded :(

1megtest.jpg
 
Bashley said:
Damit. 3 YEARS! What do they plan on doing in that time?? Make the most amount of money out of us?
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Hey at least you got your upgrades. I'm still waiting for my elusive 10MB upgrade that was promised before even the 1MB -> 2MB upgrades were thought of.
 
I got my 384kbps upgraded to 1mbps, I phoned Telkom to reset my ports, then the telkom guy said my exchange is upgraded for 1mbps, then he did it.
 
Bashley said:
Damit. 3 YEARS! What do they plan on doing in that time?? Make the most amount of money out of us?
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They will upgrade most of the exchanges to MSAN's. This will give us more speed and less congestion.
 
George - upgraded to 1meg this morning after a phone call to have port reset.
 
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