ADSL network congestion a problem: Rudi Jansen

Lazy ass Telkom needs to invest more money into their infrastructure simple as that, instead of wasting funds on your fake promotions, upgrade the network.
 
VioAdmin said:
Lazy ass Telkom needs to invest more money into their infrastructure simple as that, instead of wasting funds on your fake promotions, upgrade the network.
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They just want to generate more clientele but not use that money to re-invest into their network. You have approx 400 K DSL subscribers just add 2 zero to that you've more than R40 million to play with to fix maybe 20 exchanges or so. We all know telkom love money and re-investing it in projects that don't work like PAY TV, Fixed line in a neighboring country. Seriously instead of being greedy bring true broadband to South Africa. Our lovely monopoly can start a mobile telephone network - seriously it's disgusting at times that in some countries companies can get away with murder if they own the monopoly money.

Telkom PLEASE INVEST money in your DSL network, replace old outdated stuff and install the latest at least 3 times a year cause seriously making over R40 million+ on DSL Subscription a month and not seeing results.
 
“Where the DSLAM is not aligned with specific product definitions rules, upgrades are created to remedy the situation,” Telkom said.
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Bull****! After over a year of struggling with a congestion problem I had to cancel my adsl and go the 3G route.
 
my adsl have is slow and sluggish since last Friday :-(
 
Solitude said:
Bull****! After over a year of struggling with a congestion problem I had to cancel my adsl and go the 3G route.
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There is some truth in that.

In some cases, never mind ADSL, it has taken the incumbent up to 1 year to implement capacity to certain areas for business leased lines.

It would be interesting to know where DSLAMs are not aligned with specific product definitions rules. What are the specific product definition rules? How long does it take to detect a deviation from the rules? How long on average does it take to remedy a problem with the quality of service that is not in line with the product differentiated specifications to the industry?
 
I have eventually given up and changed to 3g after 7 years. At the very least LLU will give other companies the chance to remedy this situation, ones that are concerned about their customers, don't lie and provide high quality service.

Sent from my HTC Desire HD using Tapatalk
 
Telkom: "Problem? What Problem? And even if there is a problem, there is stuff all you can do about it!"
 
Hmmmm sounds like a lot of people know a lot about telkom here
why not ask MWEB if they are throttling peoples accounts especially when the move on the the 4 meg lines
and if they realy have the capacity to handle the new speeds that telkom are providing
supposition is the mother of all fook ups
 
Dear scum (telscum), this is not what an ADSL line is supposed to look like: http://i.imgur.com/3qXfX.png

Stop trying to blame your network problems on "other factors", if the first hop in your trace has a 2000ms latency something is wrong with the exchange!
 
FNfal said:
Hmmmm sounds like a lot of people know a lot about telkom here
why not ask MWEB if they are throttling peoples accounts especially when the move on the the 4 meg lines
and if they realy have the capacity to handle the new speeds that telkom are providing
supposition is the mother of all fook ups
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When the first hop of your trace has a 2000ms latency using a Webafrica, Afrihost and Cybersmart ADSL account (same router, different accounts) then you have to start to suspect something else is wrong.

3 large ISPs oversubscribed on their IPconnect lines?
 
FNfal said:
Hmmmm sounds like a lot of people know a lot about telkom here
why not ask MWEB if they are throttling peoples accounts especially when the move on the the 4 meg lines
and if they realy have the capacity to handle the new speeds that telkom are providing
supposition is the mother of all fook ups
Click to expand...

Please read "List of congested exchanges" on MyBB:
http://mybroadband.co.za/vb/showthread.php/364262-List-of-congested-exchanges
These are reports of congested exchanges - from users on all different ISP's

In my case I tried 4 different ISP's, 3 different ADSL modems,
the SNR and DS ratio were good for 7.5Mbps, although the DSLAM was only 4Mbps.
The symptoms were fast in the early morning and slow during prime time.
Telkom plan their ADSL network around their legal 20:1 congestion ratio.
So on a 4Mbps ADSL, as long as you get 0.2Mbps it's within the SLA, so Telkom don't see that as a problem.

Switched to Cell-C and now get 10-15Mbps and saved myself a bundle.

Here's an idea, base the Telkom fee on the throughput - so we would pay 1/20th of the fee.
 
I'm paying for a 4mbps line. Weekly tests run at 512kbps and less. Getting well die moer in now, The thing is Telkom is paying all their top management too much and they just sit rolling snot bolletjies. They just don't know how to run a network, and their technicians are just as clueless, period. The latter is definitely true because a white guy, speaking very fast and sounding very clever, told me I should hook up a filter with a very old telephone line, this creates a termination point as the exchange can't find the correct termination point and can't sync. WTF ? I knew he was talking rubbish. Die dom boks wat ek is, desperate to try anything, I went and searched for Noah's telephone instrument, still no luck. This guy phoned me from Cape Town Telkom Technical Dept. Another technician told me most of the copper are too thin to handle more than 4mbps from the exchanges to the house, I'd be lucky to even get 4mbps. And he was right! you must just talk to the right technician who is willing to "talk" to get the actual situation.

A year has gone by and they are still "upgrading" the exchange with my fault just being closed as I log them.
 
My adsl and voice line has been down for a month and a half now because some mamparas stole the maine copper cable in our road. telkom is waiting for parts so we are stucked. I am considering moving to Cell C, but I do not want to sign a 2 year contract. What to do?:(
 
Telkom is lying b@stards as we became accustomed to know them over the years since the beginning of Internet availability. What changed? Only the huge bonuses they receive.

“Telkom currently offers three ADSL products to market at specified price points that are in line with the quality performance offered. Telkom’s ADSL service is provided as a “best effort” service and therefore does not constitute any bandwidth guarantees.”
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Well news for you Telkom is that your best effort is the worst in the world even to Africa standards. You are scum from the onset and will remain so until the day you disappear in insignificance.
 
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