ADSL Providor

[cavemanking]

Hi - Does any bright spark know of how you can / website you can query to find out who provides your ADSL ?

If its not Telkom, they wont cancel your line until the ADSL service is terminated. Only thing is, if you (or your idiotic customer ) has forgotten who they subscribed to (not Afrihost or MWEB checked that already) you get stuck

According to Telkom "the telephone line ADSL subscription was a wholesale order" and that you should contact your wholesaler - they wont tell you who it is though

Any ideas gurus ?

 

[Icemanbrfc]

Say what lol ... It should be Telkom as the wholesaler no?

 

[stricken]

perhaps the dsl account login name on the router will give you a clue... unless said user changed it in the meantime...

 

[HecticZA]

The external IP address might also point you in a direction that may help.

 

[HecticZA]

The external IP address might also point you in a direction that may help.

Also, who pays for the account? That might help as well?

 

[cavemanking]

Maybe I was unclear - its not the ISP its the ADSL providor - for example, you can have a Telkom line, with Afrihost providing ADSL and use MWEB as your ISP

So the ADSL username / External IP will be the MWEB in the above example, not Afrihost

 

[ScottulusMaximus]

1. login on the router
2. invoices that are sent each month
3. whomever the person is paying monthly for the service!?!?!?!?

 

[LazyLion]

Ask the person who set it all up.

 

[The_Ogre]

Download a movie and let it seed in bittorrent. See who responds

 

[NorthPole]

Then you will have to try find a paper trail, as usually the company that provides your ISP services is the one with the ADSL, or Telkom, not a lot of people move the line to another company then move ADSL. I'd try ask Telkom who manages the line, or try TelkomZA to see if they can assist you

 

[Scary_Turtle]

Best bet is to ask your client to check their bank account and tell you who they are paying.