Advice please.

[Wavelength]

Hello.

Currently I have a 4Mb uncapped (shaped) account with MWeb, roughly used between 50-80Gb's a month. My kids use it it play World of Warcraft but lately we've been experiencing bad latency issues. Should I rather opt for the 512Kb unshaped service for roughly the same and take the throughput hit? I'm not interested in using an unshaping service as those simply get your account banned etc.

Thanks in advance.

 

[MartyMarts]

Hello.

Currently I have a 4Mb uncapped (shaped) account with MWeb, roughly used between 50-80Gb's a month. My kids use it it play World of Warcraft but lately we've been experiencing bad latency issues. Should I rather opt for the 512Kb unshaped service for roughly the same and take the throughput hit? I'm not interested in using an unshaping service as those simply get your account banned etc.

Thanks in advance.

Huh?

 

[Wavelength]

By unshaping service, I mean www.smoothping.com etc.

 

[Cpt. Obvious]

Very high latency prob means u being throttled... check with ISP

 

[Gtx Gaming]

mweb does not throttle or shape gaming, please pm your deals will@mweb, he will help you with gaming issues , or post in mweb gaming feedback thread.

 

[Wavelength]

mweb does not throttle or shape gaming, please pm your deals will@mweb, he will help you with gaming issues , or post in mweb gaming feedback thread.

Cool thanks man, will do.

 

[Wavelength]

I dont think I am an excessive traffic user:

Month Data Sent (MB) Data Received (MB) Total (MB)
Feb-11 19278.73 33407.84 52686.58
Jan-11 32318.99 105256.97 137575.95
Dec-10 24872.01 67968.99 92841
Nov-10 14646.54 58213.55 72860.09
Oct-10 37450.9 105615.75 143066.65

 

[MWEBHelp]

Hello.

Currently I have a 4Mb uncapped (shaped) account with MWeb, roughly used between 50-80Gb's a month. My kids use it it play World of Warcraft but lately we've been experiencing bad latency issues. Should I rather opt for the 512Kb unshaped service for roughly the same and take the throughput hit? I'm not interested in using an unshaping service as those simply get your account banned etc.

Thanks in advance.

Hi Wavelength

Please provide me with your Mweb details in order for me to investigate why you are having bad latency issues. In your PM, please provide as much information as possible in order for me to troubleshoot further.

Regards,
MWEB Ops

 

[Chevron]

By unshaping service, I mean www.smoothping.com etc.

Actually using services like battleping are ok. It's when people unshape torrents do they complain.