Afrihost Business Uncapped Feedback - 2

[slvR]

Really hope it doesn't persist for months like it did last year. I'v only been with afrihost since Jan so I missed all that.

look back from the day they moved to MTN. This isn't a one time thing.

 

[electrofreeze]

IPC lag has started again sigh

same problem in cape town
getting 1.5m on a 10m line
this is even worse than telkom service

 

[Loppas]

same problem in cape town
getting 1.5m on a 10m line
this is even worse than telkom service

I'm on a 2mb line and my speed hasn't been affected at all, just the ping.

 

[PurSpyk!!]

Crap speed here too, every month the same thing, and never a fix.

 

[electrofreeze]

yes it is now becoming a daily problem specially after hours and over weekends but we still have to pay for this crap at the end of the month

 

[Mypro-D]

Same here.

Terrible Latency again this eve.
WA account.. 100%



Edit ( info )

This is what annoys me.

Webafrica Account


Afrihost Account


YET as usual we have this

 

[ghostR]

Same here.

Terrible Latency again this eve.
WA account.. 100%

Do a traceroute on Afrihost account to Afrihost.com - then go onto webafrica and do a traceroute to webafrica.co.za and post the results here. Should shed some light as to where the issues are coming in.

 

[Mypro-D]

I have, the issue is the second MTN hop.

 

[ghostR]

I have, the issue is the second MTN hop.

Afrihost IPC is congested. Tinuva posted his monitoring results of the Afrihost IPC in comparison to WA and cybersmart, you could see during peak hours as the IPC got more and more congested how the packet loss increases and ping increases too.

 

[Mypro-D]

Well thats just great.
IPC issue AGAIN?

Someone posted the other day about that and I believe the response was something along the lines of there is sufficient planning this time around etc etc...

Afrihost, WHY do you not update your website then notifying your clients there is IPC congestion again?
You must be aware of it and I have been hunting to see if any device is updating or using date for the last half an hour.

 

[ghostR]

Well thats just great.
IPC issue AGAIN?

Someone posted the other day about that and I believe the response was something along the lines of there is sufficient planning this time around etc etc...

Afrihost, WHY do you not update your website then notifying your clients there is IPC congestion again?
You must be aware of it and I have been hunting to see if any device is updating or using date for the last half an hour.

http://mybroadband.co.za/vb/showthr...back-(MTN)?p=14728152&viewfull=1#post14728152

 

[Dianysis]

Hi ghostR.

Would you mind looking at the traceroutes below and tell me what you think (again, you are helping me and for that I am grateful):

to afrihost.com using 4mbps afrihost business account:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 49 | 49 | 0 | 0 | 1 | 0 |
| 105-236-9-1-esr-lo.mtnbusiness.co.za - 3 | 46 | 45 | 19 | 23 | 41 | 20 |
| ipc-recieve-rb-4a.za.mtnbusiness.net - 3 | 46 | 45 | 22 | 29 | 59 | 22 |
| rb-dca-2.za--rb-cr-1.za-a.mtnns.net - 5 | 42 | 40 | 23 | 28 | 39 | 24 |
| jh-cr-1.za--rb-cr-2.za.mtnns.net - 3 | 46 | 45 | 22 | 30 | 89 | 23 |
| qux-jh-dca-2.za-b.za.mtnbusiness.net - 3 | 46 | 45 | 21 | 27 | 66 | 23 |
| 196.44.31.99 - 3 | 46 | 45 | 24 | 30 | 43 | 25 |
| 196.30.1.53 - 3 | 46 | 45 | 23 | 30 | 72 | 26 |
| 196.31.220.25 - 3 | 46 | 45 | 23 | 29 | 72 | 26 |
| 196.31.63.206 - 0 | 50 | 50 | 23 | 30 | 203 | 25 |
| vl9-ah-ha-2.za.mtnbusiness.net - 3 | 46 | 45 | 23 | 29 | 46 | 25 |
| cms-gm.afrihost.com - 3 | 46 | 45 | 24 | 31 | 49 | 28 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

to webafrica.co.za using from webafrica trial account:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 57 | 57 | 0 | 0 | 0 | 0 |
| 196-210-149-129.dynamic.isadsl.co.za - 7 | 46 | 43 | 19 | 21 | 34 | 20 |
| cdsl1-rba-vl2153.ip.isnet.net - 2 | 54 | 53 | 21 | 24 | 35 | 23 |
| cdsl1-rba-vl150.ip.isnet.net - 2 | 54 | 53 | 22 | 25 | 38 | 23 |
| cdsl1-ctn-cdsl1-rba.ip.isnet.net - 4 | 50 | 48 | 41 | 45 | 55 | 42 |
| wa-is.isdsl.net - 4 | 50 | 48 | 39 | 42 | 56 | 41 |
| wnls-hr1-vl-140.wa.co.za - 2 | 54 | 53 | 41 | 45 | 68 | 42 |
| wnls-whmcs-web01.wadns.net - 0 | 57 | 57 | 42 | 46 | 60 | 45 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[ghostR]

Hi ghostR.

Would you mind looking at the traceroutes below and tell me what you think (again, you are helping me and for that I am grateful):

to afrihost.com using 4mbps afrihost business account:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 49 | 49 | 0 | 0 | 1 | 0 |
| 105-236-9-1-esr-lo.mtnbusiness.co.za - 3 | 46 | 45 | 19 | 23 | 41 | 20 |
| ipc-recieve-rb-4a.za.mtnbusiness.net - 3 | 46 | 45 | 22 | 29 | 59 | 22 |
| rb-dca-2.za--rb-cr-1.za-a.mtnns.net - 5 | 42 | 40 | 23 | 28 | 39 | 24 |
| jh-cr-1.za--rb-cr-2.za.mtnns.net - 3 | 46 | 45 | 22 | 30 | 89 | 23 |
| qux-jh-dca-2.za-b.za.mtnbusiness.net - 3 | 46 | 45 | 21 | 27 | 66 | 23 |
| 196.44.31.99 - 3 | 46 | 45 | 24 | 30 | 43 | 25 |
| 196.30.1.53 - 3 | 46 | 45 | 23 | 30 | 72 | 26 |
| 196.31.220.25 - 3 | 46 | 45 | 23 | 29 | 72 | 26 |
| 196.31.63.206 - 0 | 50 | 50 | 23 | 30 | 203 | 25 |
| vl9-ah-ha-2.za.mtnbusiness.net - 3 | 46 | 45 | 23 | 29 | 46 | 25 |
| cms-gm.afrihost.com - 3 | 46 | 45 | 24 | 31 | 49 | 28 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

to webafrica.co.za using from webafrica trial account:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 57 | 57 | 0 | 0 | 0 | 0 |
| 196-210-149-129.dynamic.isadsl.co.za - 7 | 46 | 43 | 19 | 21 | 34 | 20 |
| cdsl1-rba-vl2153.ip.isnet.net - 2 | 54 | 53 | 21 | 24 | 35 | 23 |
| cdsl1-rba-vl150.ip.isnet.net - 2 | 54 | 53 | 22 | 25 | 38 | 23 |
| cdsl1-ctn-cdsl1-rba.ip.isnet.net - 4 | 50 | 48 | 41 | 45 | 55 | 42 |
| wa-is.isdsl.net - 4 | 50 | 48 | 39 | 42 | 56 | 41 |
| wnls-hr1-vl-140.wa.co.za - 2 | 54 | 53 | 41 | 45 | 68 | 42 |
| wnls-whmcs-web01.wadns.net - 0 | 57 | 57 | 42 | 46 | 60 | 45 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

The latency is a bit lower on webafrica however there is still packet loss on both.

Let me change your line from Fastpath to interleaving tomorrow and see if it makes a difference.

 

[Mypro-D]

http://mybroadband.co.za/vb/showthr...back-(MTN)?p=14728152&viewfull=1#post14728152

Thanks ghostR

Thought I read it somewhere

 

[ghostR]

Thanks ghostR

Thought I read it somewhere

Yup, Dunno why Afrihost have to lie and pretend that there aren't any issues.

Scary thing, This is on Business Uncapped... I can't imagine what the normal uncapped users must be experiencing.

 

[Mypro-D]

This is my point. If there is an issue, let us know.
Just make us aware of the problem, its really not to much to ask.

Anyways, I think I am done now. All I want is transparency

 

[ghostR]

This is my point. If there is an issue, let us know.
Just make us aware of the problem, its really not to much to ask.

Anyways, I think I am done now. All I want is transparency

Yep, I think the best way is to vote with your wallet. That's the only way they will listen.

 

[standerr]

Can confirm same problems for me.
Location: Cape Town
Line: 10 Mbps
Account: 8Mb Business Uncapped

Very high latency and slow throughput. Mostly normal when switching to Telkom account.

Afrihost Account



Telkom Account



I guess we'll only know what is going on in about a months time

 

[electrofreeze]

Hi All


We have a 10Mb ADSL line with an Afrihost uncapped business account, which is supposed to be uncapped and unshaped. However over the last few months we have been experiencing very poor latency on the account.

The results of a local speed test on Afrihost:

When comparing this to a Telkom account, you can clearly see this is an Afrihost issue:

It appears as though Afrihost does not have enough bandwidth available for all of their customers, resulting in severe shaping and throttling.

This is completely unacceptable, and if this is not resolved soon we will take the matter further.
if this is an ipc problem sort it out as capetown has a serious problem

A traceroute to the Afrihost DNS shows that the issue is definitely with MTN:

mars

 

[ghostR]

Afrihost will just deny the issues and blame it on your telkom line.