Glad to hear those services have improved. With additional capacity, downloads (not latency dependant) should have improved immediately. Other services may be occasionally rocky as we calibrate the East network.
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Question of the Day: Have you ever flown Business Class or First Class?
Afrihost Business Uncapped Feedback - 2
- Thread starter The_Unbeliever
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Glad to hear those services have improved. With additional capacity, downloads (not latency dependant) should have improved immediately. Other services may be occasionally rocky as we calibrate the East network.
KillerBOB
Well-Known Member
I think the issue here is that we are being accused of applying policies that we are not, and that is going around in circles. So all the talk of spinning and PR is really what is creating more confusion and become the focus of the thread rather than actual feedback and engagement. If we did implement a policy that contravened the product limits we would say so, communicate to affected clients and change our sales literature. However, this is simply not what is happening, so building new forms of rhetoric isn't really making any progress for anyone, in my opinion
Still SPINNING, hey?
Looks like KZN finally back to normal
http://www.speedtest.net/my-result/3846639323
http://www.speedtest.net/my-result/3846646933
http://www.speedtest.net/my-result/3846649664
http://www.speedtest.net/my-result/3846652388
Torrents running at 3.5MB/s
Awesome
Seeing that your profile shows Centurion, I think you would still be affected by the North network not yet being upgraded. Once that is effected, I expect performance will improve across the board.
If there is local contention, international services will also be affected, so it's difficult to say if that is a separate issue. We have seen some international issues but major improvement prior to this, so we'd need to see the upgrades through before we can assess any possible international performance issues.
The last hop of the trace could be a network be an internal data centre issue, it seems strange that it's happening consistently.
Let me know what support say, otherwise let's see what we can do about this
I think the issue here is that we are being accused of applying policies that we are not, and that is going around in circles. So all the talk of spinning and PR is really what is creating more confusion and become the focus of the thread rather than actual feedback and engagement. If we did implement a policy that contravened the product limits we would say so, communicate to affected clients and change our sales literature. However, this is simply not what is happening, so building new forms of rhetoric isn't really making any progress for anyone, in my opinion
If there is something that is cousing me to cancle Afrihost more then anything else is your spinning .
Bursty-dude
Expert Member
TEXTILE GUY
Honorary Master
The last hop of the trace could be a network be an internal data centre issue, it seems strange that it's happening consistently.
Let me know what support say, otherwise let's see what we can do about this
Thank you.
diepeterpan
Well-Known Member
Hi Afriman
I am on a business uncapped account and since midnight my NZB are crawling.
Can you please investigate as this is not supposed to happen on 'Business DSL - Unshaped, Unmetered, Prioritised Perfect for the office, or for the power internet user! No shaping (guaranteed) and prioritised for the best performance with unique features to protect your business!'
I am on a business uncapped account and since midnight my NZB are crawling.
Can you please investigate as this is not supposed to happen on 'Business DSL - Unshaped, Unmetered, Prioritised Perfect for the office, or for the power internet user! No shaping (guaranteed) and prioritised for the best performance with unique features to protect your business!'
F
Former member 61586
Guest
Afrihost business accounts are never shaped.
I'm sorry you feel that way. I'm sad to see you go, but all the best for the future, buddy
zs6cey
Well-Known Member
But I am on a Business account so should not be subject to shaping.
It looks like an MTN issue as ussual:
C:\WINDOWS\system32>tracert afrihost.com
Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:
1 3 ms 4 ms 4 ms 192.168.100.50
2 10 ms 9 ms 9 ms 105-236-0-65-esr-lo.mtnbusiness.co.za [105.236.0.65]
3 52 ms 52 ms 55 ms 41.181.221.218
4 85 ms 54 ms 54 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.118]
5 676 ms 693 ms 695 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 587 ms 614 ms 631 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.221]
7 819 ms 545 ms 600 ms 196.30.1.53
8 820 ms 791 ms 622 ms 196.31.220.25
9 51 ms 52 ms 52 ms 196.31.63.206
10 421 ms 415 ms 447 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 455 ms 462 ms 456 ms cms-gm.afrihost.com [197.242.144.102]
Trace complete.
diepeterpan
Well-Known Member
Ja, I have heard that one before, anyways, switching to torrents now, maybe better luck. I think the shaping rules are up the creek too.
Interesting after around 400 pages probably more, the same questions still get asked and the same answers are still given.
It's a little unusual to see slow performance after midnight. Which news service are you using? Is it the Afrihost server?
Crusader
Executive Member
Still seeing packet loss.
Code:
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 PC [192.168.0.10]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
7/ 100 = 7% |
2 44ms 7/ 100 = 7% 0/ 100 = 0% 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.4.193]
1/ 100 = 1% |
3 46ms 8/ 100 = 8% 0/ 100 = 0% ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4/ 100 = 4% |
4 45ms 12/ 100 = 12% 0/ 100 = 0% tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
0/ 100 = 0% |
5 38ms 12/ 100 = 12% 0/ 100 = 0% compj-cpt-1.mtnns.net [196.44.18.2]
88/ 100 = 88% |
6 --- 100/ 100 =100% 0/ 100 = 0% am-cr-2.nl--tb-cr-1.za-a.mtnns.net [196.44.31.213]
0/ 100 = 0% |
7 --- 100/ 100 =100% 0/ 100 = 0% am-cr-2.nl--am-tpr-1.nl-a.mtn.net[209.212.111.218]
0/ 100 = 0% |
8 --- 100/ 100 =100% 0/ 100 = 0% xe-4-1-0.edge5.Amsterdam1.Level3.net [212.72.41.89]
Trace complete.
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 PC [192.168.0.10]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
7/ 100 = 7% |
2 41ms 9/ 100 = 9% 2/ 100 = 2% 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.4.193]
0/ 100 = 0% |
3 42ms 7/ 100 = 7% 0/ 100 = 0% ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
3/ 100 = 3% |
4 45ms 13/ 100 = 13% 3/ 100 = 3% tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
0/ 100 = 0% |
5 41ms 10/ 100 = 10% 0/ 100 = 0% compj-cpt-1.mtnns.net [196.44.18.2]
90/ 100 = 90% |
6 --- 100/ 100 =100% 0/ 100 = 0% ls-cr-2.uk--tb-cr-1.za.mtnns.net [196.44.31.113]
0/ 100 = 0% |
7 --- 100/ 100 =100% 0/ 100 = 0% am-cr-1.nl--ls-cr-2.uk-a.mtnns.net [196.44.31.183]
0/ 100 = 0% |
8 --- 100/ 100 =100% 0/ 100 = 0% am-tpr-1.nl--am-cr-1.nl-a.mtn.net[209.212.111.141]
0/ 100 = 0% |
9 --- 100/ 100 =100% 0/ 100 = 0% xe-4-1-0.edge5.Amsterdam1.Level3.net [212.72.41.89]
Trace complete.
Bursty-dude
Expert Member
Forget even trying to get a straight answer on that one.
All you will get is yet another round of hooha excuses as to why we pay a premium for a supposed premium product, yet get crap service.
Contention excuse number 732 coming up.
There shouldn't be issues with DNS, at least I am not aware of them. Does this change if you switch DNS?
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