Afrihost Business Uncapped Feedback - 2

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Things are finally looking good today, after a month and a half of issues. Whole day so far, full speeds, downloads running well too, youtube streaming at 720p also seems good no need to buffer. No fluctuation in speeds.

Let's hope this continues.
 


iGNqPUY.png


International just times out.

Also connections to my Servers in Canada and France are regularly timing out :/

Also streaming:

yHCa2BY.png
 
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Hello again Guys,

Thanks for bearing with me, all of the users that have been getting below optimal speeds, can you quickly restart your modems, and then test your connection again. I just want be to sure you guys are being assigned to the correct resource pools.

If you post your speed results also please include your line speed and which region you are in.
 
Pretoria East
10MB ADSL line synced at 6MB due to distance from exchange
6MB Business Uncapped

Centurion:
3906449154.png

Randburg:
3906452134.png

Slaapstad:
3906455301.png

London:
3906461034.png

New York:
3906466067.png
 
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Area: Pretoria East

After router reboot.

10 MB Telkom Line on 10 MB Business uncapped:

Local:
Last Result:
Download Speed: 7460 kbps (932.5 KB/sec transfer rate)
Upload Speed: 525 kbps (65.6 KB/sec transfer rate)
Latency: 17 ms
11/13/2014, 4:45:16 PM

International:
Last Result:
Download Speed: 2624 kbps (328 KB/sec transfer rate)
Upload Speed: 422 kbps (52.8 KB/sec transfer rate)
Latency: 212 ms
11/13/2014, 4:46:01 PM


International still slow.
 
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Hhahahaha so glad I cancelled. This crap is never going to get better!!

Code: 
Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.254
  2     7 ms     6 ms     6 ms  105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.1]
  3   486 ms   457 ms   452 ms  ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178.77]
  4   452 ms   462 ms   502 ms  rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.146]
  5   264 ms   269 ms   262 ms  jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95]
  6   279 ms   283 ms   290 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
  7   460 ms   469 ms   471 ms  196.44.31.99
  8   279 ms   276 ms   277 ms  196.30.1.53
  9   494 ms   464 ms   448 ms  196.31.220.25
 10   278 ms   278 ms   276 ms  196.31.63.206
 11   494 ms   498 ms   498 ms  vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
 12   388 ms   393 ms   384 ms  cms-gm.afrihost.com [197.242.144.102]

Trace complete.

Pretty damn crappy. Youtube cannot stream at 360p. How absolutely marvelous!
 
Speeds are tanking and there is now HUGE PING!!!!!! Never ever had it this bad before!!!

EDIT - 4096 - North IPC

Earlier Result

3906319392.png

Last few results

3906557509.png

3906559951.png

3906575611.png

And a trace shows exactly where the lag starts

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Segg>tracert www.mybroadband.co.za

Tracing route to www.mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 243 ms 80 ms 19 ms 105-236-15-1-esr-lo.mtnbusiness.co.za [105.236.15.1]
3 253 ms 269 ms 270 ms ipc-recieve-jh-3a.za.mtnbusiness.net [41.181.178.29]
4 462 ms 460 ms 463 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 264 ms 271 ms 267 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 426 ms 415 ms 412 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.224]
7 285 ms 297 ms 302 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]
8 * * * Request timed out.
9 285 ms 288 ms 284 ms CORE.GP-CN-HET-MEE-1.TO.GP-HV-ICT-MEE-1.DFA.P2P.10G.za [41.84.13.66]
10 478 ms 601 ms 652 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.66.132.246]
11 307 ms 284 ms 273 ms core-access-switch1.jnb1.host-h.net [197.189.193.1]
12 252 ms 266 ms 272 ms row-access-switch1-row3-4.jnb1.host-h.net [197.189.193.36]
13 247 ms 242 ms 253 ms 197.242.89.170

Trace complete.
 
Last edited:
Just me with yet another update.

We are restarting the Network Management Software, so for the next few minutes you will probably experience significant variances in your speeds until it is fully up again.
 
Watching the circus going on in Parliament at the moment via YouTube so far the stream is stable and of good quality, will post a speed test later
 
In the east - ping 118ms

Speed test doesnt even start

Speed in the toilet ....

So who do I bitch to about this?

edit - cant even get into CZ to reply to Critical Care its so bad.
 
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I must be one of the unlucky ones put in the bad boy part of the pool.

Switched off router for 20mins, restarted, this is the result

Last Result:
Download Speed: 4522 kbps (565.3 KB/sec transfer rate)
Upload Speed: 699 kbps (87.4 KB/sec transfer rate)
Latency: 157 ms
Thursday, 13 November 2014 18:09

Still no better
 
TEXTILE GUY said:
In the east - ping 118ms

Speed test doesnt even start

Speed in the toilet ....

So who do I bitch to about this?
Click to expand...

Probably me... Will it help if I say it should come back up to what it was very very soon? :erm:
 
I know it feels like we took a step backwards now, but this is part of implementing the needed changes to get things back to normal again.
 
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