Afrihost Business Uncapped Feedback - 2

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AfriGenie said:
The Capped Bundles only really start being the same price as the Business Uncapped Bundles if you start looking at the 200GB+ Capped Bundles, at the sort of usage level, the Business Uncapped accounts do probably become more economical.

The biggest difference between the Capped and Business Uncapped Bundles, is that the Business Uncapped Bundles have access to Static IP addresses, which the Capped accounts do not.
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But for the fixed ip you need to use a specific router, or is that no longer the case?
 
PurSpyk!! said:
But for the fixed ip you need to use a specific router, or is that no longer the case?
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Correct, to make use of the Static IPs, you will need to have an ADSL modem that supports VPN creation using L2TP, and not many modems have this capability.
 
giggity said:
So the bandwidth is identical (other than the "up to 40mbps")? Why would anyone go for capped then if business has a static IP, too? Just for the multiple concurrent connections?
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Multiple concurrent connections is one benefit that many users want to have, as it is not uncommon to use one Capped account across multiple homes or premises.

The biggest reason though that I think users opt for the Capped Bundles, is cost. Business Uncapped Bundles at even 4Mbps can quickly get very expensive.
 
AfriGenie said:
Multiple concurrent connections is one benefit that many users want to have, as it is not uncommon to use one Capped account across multiple homes or premises.

The biggest reason though that I think users opt for the Capped Bundles, is cost. Business Uncapped Bundles at even 4Mbps can quickly get very expensive.
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Okay, thanks :) Was just wondering if there were some special attributes to capped (like a high-priority network or something). Seems that Business Uncapped is a better solution, at least for me.
 
AfriGenie said:
How so?

At the moment using VPN tunneling with L2TP is one of the few ways we can implement Static IPs on the current Telkom ADSL network.
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Becuase when you originally advertised the fixed IP, there was no mention that a specific router had to be used, so we went out and bought the most expensive Netgear router available, and guess what it does not allow this hack for the IP. This router is far more advanced and offers far more than the router that allows for this, and therefore we didnt bother. So I find it pointless. A few people were upset about this when you launched the fixed IP, and also the fact that you charged extra when Axxess at the time did not.
 
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PurSpyk!! said:
Becuase when you originally advertised the fixed IP, there was no mention that a specific router had to be used, so we went out and bought the most expensive Netgear router available, and guess what it does not allow this hack for the IP. This router is far more advanced and offers far more than the router that allows for this, and therefore we didnt bother. So I find it pointless. A few people were upset about this when you launched the fixed IP, and also the fact that you charged extra when Axxess at the time did not.
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From the get go we did mention that a criteria to have a static IP is that the router needs to support L2TP VPN, we later added a recommendation of a Billion router to the activation page.
 
I'm putting in my cancellation now, been months of slow internet for me.

Last Result:
Download Speed: 1032 kbps (129 KB/sec transfer rate)
Upload Speed: 84 kbps (10.5 KB/sec transfer rate)
Latency: 845 ms
29 January 2015 10:21:24 PM SAST

On my 6mb line tonight.
 
assagai said:
I'm putting in my cancellation now, been months of slow internet for me.

Last Result:
Download Speed: 1032 kbps (129 KB/sec transfer rate)
Upload Speed: 84 kbps (10.5 KB/sec transfer rate)
Latency: 845 ms
29 January 2015 10:21:24 PM SAST

On my 6mb line tonight.
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That looks pretty horrible. The latency on your line is very bad though. Can you please run a traceroute so we can see where this comes from? I'm not picking up general latency on the network at the moment (or when I checked my reports last night) :(
 
Since this morning my internet is really slow. Think it is a line problem but here is the stats on a 2Mb line on which I normally get full line speed without issues:

SpeedTest:
Last Result:
Download Speed: 68 kbps (8.5 KB/sec transfer rate)
Upload Speed: 184 kbps (23 KB/sec transfer rate)
Latency: 643 ms



Traceroute:

traceroute to afrihost.co.za (197.242.144.102), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 82.548 ms 1.325 ms 1.690 ms
2 105-236-11-129-esr-lo.mtnbusiness.co.za (105.236.11.129) 587.047 ms 818.418 ms 573.236 ms
3 * ipc-recieve-jh-3a.za.mtnbusiness.net (41.181.178.29) 651.941 ms 622.629 ms
4 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 726.419 ms 614.768 ms 623.815 ms
5 jh-dca-2.za--qux-q.za.mtnbusiness.net (196.31.180.4) 661.846 ms 660.233 ms 647.436 ms
6 jh-cr-2.za--jh-dca-2.za-a.mtnns.net (196.44.0.224) 543.458 ms * 612.268 ms
7 196.44.31.99 (196.44.31.99) 746.037 ms 752.359 ms 684.215 ms
8 196.30.1.53 (196.30.1.53) 639.999 ms 828.320 ms 647.847 ms
9 196.31.220.25 (196.31.220.25) 615.841 ms 543.773 ms 784.737 ms
10 196.31.63.206 (196.31.63.206) 719.295 ms 553.189 ms 424.548 ms
11 vl9-ah-ha-2.za.mtnbusiness.net (196.30.42.133) 628.163 ms 613.652 ms 647.473 ms
12 cms-gm.afrihost.com (197.242.144.102) 723.788 ms 606.397 ms *

The line also syncs at a lower speed.
 
Nikers said:
Since this morning my internet is really slow. Think it is a line problem but here is the stats on a 2Mb line on which I normally get full line speed without issues:

SpeedTest:
Last Result:
Download Speed: 68 kbps (8.5 KB/sec transfer rate)
Upload Speed: 184 kbps (23 KB/sec transfer rate)
Latency: 643 ms



Traceroute:

traceroute to afrihost.co.za (197.242.144.102), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 82.548 ms 1.325 ms 1.690 ms
2 105-236-11-129-esr-lo.mtnbusiness.co.za (105.236.11.129) 587.047 ms 818.418 ms 573.236 ms
3 * ipc-recieve-jh-3a.za.mtnbusiness.net (41.181.178.29) 651.941 ms 622.629 ms
4 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 726.419 ms 614.768 ms 623.815 ms
5 jh-dca-2.za--qux-q.za.mtnbusiness.net (196.31.180.4) 661.846 ms 660.233 ms 647.436 ms
6 jh-cr-2.za--jh-dca-2.za-a.mtnns.net (196.44.0.224) 543.458 ms * 612.268 ms
7 196.44.31.99 (196.44.31.99) 746.037 ms 752.359 ms 684.215 ms
8 196.30.1.53 (196.30.1.53) 639.999 ms 828.320 ms 647.847 ms
9 196.31.220.25 (196.31.220.25) 615.841 ms 543.773 ms 784.737 ms
10 196.31.63.206 (196.31.63.206) 719.295 ms 553.189 ms 424.548 ms
11 vl9-ah-ha-2.za.mtnbusiness.net (196.30.42.133) 628.163 ms 613.652 ms 647.473 ms
12 cms-gm.afrihost.com (197.242.144.102) 723.788 ms 606.397 ms *

The line also syncs at a lower speed.
Click to expand...

That's massive latency to the exchange :(
Does the Telkom guest account show the same response time?
 
AfriGuy said:
That's massive latency to the exchange :(
Does the Telkom guest account show the same response time?
Click to expand...

After switching to the guest account and then back the trace route is much better but my speed still slow.


traceroute to www.afrihost.co.za (197.242.144.102), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 10.464 ms 7.292 ms 16.831 ms
2 105-236-11-129-esr-lo.mtnbusiness.co.za (105.236.11.129) 46.835 ms 46.274 ms 46.756 ms
3 ipc-recieve-jh-3a.za.mtnbusiness.net (41.181.178.29) 47.038 ms 47.507 ms 47.819 ms
4 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 48.118 ms 89.240 ms 49.822 ms
5 jh-dca-2.za--qux-q.za.mtnbusiness.net (196.31.180.4) 47.951 ms 77.358 ms 47.963 ms
6 jh-cr-2.za--jh-dca-2.za-a.mtnns.net (196.44.0.224) 51.953 ms 56.149 ms 53.102 ms
7 196.44.31.99 (196.44.31.99) 52.051 ms 51.892 ms 52.954 ms
8 196.30.1.53 (196.30.1.53) 50.911 ms 51.018 ms 52.049 ms
9 196.31.220.25 (196.31.220.25) 52.905 ms 53.004 ms 52.480 ms
10 196.31.63.206 (196.31.63.206) 51.331 ms 50.248 ms 49.608 ms
11 vl9-ah-ha-2.za.mtnbusiness.net (196.30.42.133) 50.305 ms 60.162 ms 50.932 ms
12 cms-gm.afrihost.com (197.242.144.102) 49.179 ms 50.262 ms 51.502 ms

Last Result:
Download Speed: 436 kbps (54.5 KB/sec transfer rate)
Upload Speed: 392 kbps (49 KB/sec transfer rate)
Latency: 61 ms
January 30, 2015 at 7:26:21 PM GMT+2
 
assagai said:
I'm putting in my cancellation now, been months of slow internet for me.

Last Result:
Download Speed: 1032 kbps (129 KB/sec transfer rate)
Upload Speed: 84 kbps (10.5 KB/sec transfer rate)
Latency: 845 ms
29 January 2015 10:21:24 PM SAST

On my 6mb line tonight.
Click to expand...

Atleast your page opens. Ive contacted their support no solution. Test using afrihost account and afrihost line tester all great. Soon on my webafrica account I have periods every evening that my internet becomes completely unusable. Switch my account to afrihost, boom back up again.
 
Fransh said:
Atleast your page opens. Ive contacted their support no solution. Test using afrihost account and afrihost line tester all great. Soon on my webafrica account I have periods every evening that my internet becomes completely unusable. Switch my account to afrihost, boom back up again.
Click to expand...

AH is a good ISP
 
Is there a throttling and shaping threshold on the business uncapped packages and If so, what is that limit on the 2mbps one?
 
Loppas said:
Is there a throttling and shaping threshold on the business uncapped packages and If so, what is that limit on the 2mbps one?
Click to expand...

Absolutely not. You can download to your heart's content and never worry about being throttled, shaped or have to abide by an "Acceptable Use Policy" to keep your speeds up (you can download as many Linux distros via BitTorrent as you'd like ;)) -- just disable "business optimisation".
 
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