Afrihost Business Uncapped Feedback - 2

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and still no speed difference, you charge me R225.13 extra the last week of this month, and the speed has not changed at all. This is robbery!!!, How do I get a refund, this is really pathetic. The money gets taken off my account immediately, but it seems like no one bothered to upgrade my speed, lovely service.
 
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and still no speed difference, you charge me R225.13 extra the last week of this month, and the speed has not changed at all. This is robbery!!!, How do I get a refund, this is really pathetic. The money gets taken off my account immediately, but it seems like no one bothered to upgrade my speed, lovely service.

I'm a little late onto this convo, but it seems like your line and data are on 10Mbps on our systems (I hope I've remembered your account details correctly). I take it you're chatting to AfriGenie via PM, otherwise please send me a PM or copy me in so I can take a look.
 
Okay well it was fine until 930 on the dot. Then the latency is 60 -70ms higher.

That's a bit weird because demand was actually peaking well before and had dropped significantly by 21:30, so there should have been no increase in latency. Did you run a trace at that time?
 
I'm a little late onto this convo, but it seems like your line and data are on 10Mbps on our systems (I hope I've remembered your account details correctly). I take it you're chatting to AfriGenie via PM, otherwise please send me a PM or copy me in so I can take a look.

Hi

I have not sent any PM, but I will send you one.
 
Can anyone recommend an ISP where the streaming actually works 24/7?

Afrihost is too temperemental, and all I do is tests tests tests and ****all ever gets resolved.

Thanks.
 
Can anyone recommend an ISP where the streaming actually works 24/7?

Afrihost is too temperemental, and all I do is tests tests tests and ****all ever gets resolved.

Thanks.

Crystal Web Uncapped.

/thread
 
Doesn't their Uncapped have heavy throttling when you reach a certain download amount though? With Afrihost at least my downloads are full speed 100% of the time, but the streaming sucks.

No.
 
@Afripeople I know it's after the 25th, but how can I get this cancelled within 7 days? I can't use it as it is any more, and I want to migrate my line to Telkom as well.

Thanks.
 
Doesn't their Uncapped have heavy throttling when you reach a certain download amount though? With Afrihost at least my downloads are full speed 100% of the time, but the streaming sucks.

No, stream as much as you want whenever you want. Just schedule downloads to might->6am and you'll be happy.
 
@Afripeople I know it's after the 25th, but how can I get this cancelled within 7 days? I can't use it as it is any more, and I want to migrate my line to Telkom as well.

Thanks.

Generally cancellations we receive after the 25th will only be processed at the end of next month, but if you send me a PM with your account details I may be able to process it manually for you.
 
So... I was on that Afrihost plus trial late last year .... and I cancelled it before 1 January.

Now I discover I am being charged R60 each month for Simfy.

And I have never even used it. :(
 
And once again the weekend starts with jumpy ping to ipc

Yeah, my side too.
But once again, it will be blamed on congested exchanges, or that the system looks fine and there shouldn't be issues, etc etc etc.
 
Show some proof? ;)
Running perfectly here, I would like to compliment Afrihost! Sucks about the ClientZone, I like to monitor how much I move day by day, but I dont even mind anymore. I have seen there have been changes on some protocols and I had s signature loaded for a game that looked like it was being shaped, and now it work like a *&$%ing dream :love:
 
Sins 23:00 27-03-2015 My Internet is down.. Can't PPP Authenticate for any Account, even Telkom Guest Account. Went down for no reason. Every thing working here (Telephone Line).

And let me Guess, It's weekend. So this is not going to get fixed soon??:mad:
 
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