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Question of the Day: Main reasons you wouldn't get an EV?
Afrihost Business Uncapped Feedback - Part 3
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I can definitely generate credentials. If you can please PM me your username and I'll send you the deets
electrofreeze
Expert Member
and there the speeds goes down the crapper again
electrofreeze
Expert Member
once again speeds are going down the crapper again
Hey, would be really great if you would accompany these posts with any tests or results that might indicate what you are experiencing. It's a little hard to work with otherwise
electrofreeze
Expert Member
and again speeds are down the crapper
Not sure if you saw AfriMan's post, but can you please add some data to your posts so we can try and identify what's going wrong. Can't really go with much on this description.
Hey, would be really great if you would accompany these posts with any tests or results that might indicate what you are experiencing. It's a little hard to work with otherwise
Slow speeds
I probably have the same issue as this guy. It is, once again, an MTN issue.
Getting between 2MB and 6MB on my 20MB Uncapped Business account. Constantly getting timeouts on international pings. Switched to MTN data card, same thing. Switched to Axxess account (also MTN backed), same thing. Switched to Vodacom data card, everything is fine. Switched to other non-MTN ISP accounts, everything is fine.
I have been running through these tests all morning, and have confirmed with a friend at a different location that he is experiencing the same issue.
I probably have the same issue as this guy. It is, once again, an MTN issue.
Getting between 2MB and 6MB on my 20MB Uncapped Business account. Constantly getting timeouts on international pings. Switched to MTN data card, same thing. Switched to Axxess account (also MTN backed), same thing. Switched to Vodacom data card, everything is fine. Switched to other non-MTN ISP accounts, everything is fine.
I have been running through these tests all morning, and have confirmed with a friend at a different location that he is experiencing the same issue.
Really sorry to hear about the poor experience
Are you seeing this on Mobile or DSL though?
Really sorry to hear about the poor experience
Are you seeing this on Mobile or DSL though?
Everywhere man. Mobile, ADSL, everything. Any method of connection that has any affiliation to MTN is suffering.
No coincidence that the the MTN backed ISPs have basically identical notices posted about "capacity issues."
Mobile and DSL run of very different backbones/ routes - so very strange you're seeing a poor experience across the board
Have you tried our Afrigreen? We've got the POC network in place, for DSL, to tackle the current network issues.
Mobile and DSL run of very different backbones/ routes - so very strange you're seeing a poor experience across the board
Have you tried our Afrigreen? We've got the POC network in place, for DSL, to tackle the current network issues.
Dunno but MTN is an absolute shambles, and they are dragging good companies down with them.
Unfortunately the POC networks are not an option. Management's patience has officially run out with Afrihost and we are moving at the end of the month.
I do hope Afrihost manages to sort out these issues. I have long recommended you as the best ISP in the country to friends, but we can't keep going on like this.
Really sorry to hear you'll be leaving us, I'll gladly arrange an Afrigreen account for you to test - we've generally seen some good feedback there.
Good feedback? I think rather stay away... my last query was brushed off and we'll see what the response is for this incident...
http://mybroadband.co.za/vb/showthr...n-Feedback?p=15871652&viewfull=1#post15871652
Actually, MTN has a pretty good network in place. You cannot compare your experience using a reseller to using them directly.
I just replied to your query on the POC thread. Let's rather keep this convo there, so we don't confuse this thread with AfriGreen feedback
I definitely agree here, MTN has a great network and we've definitely seen it perform at fantastic levels in the past. Our reasons for exploring other options are nothing to do with the quality of their network or support from their people - they've shown that they really can come to the party many, many times and they are a really great bunch to work with
I just replied to your query on the POC thread. Let's rather keep this convo there, so we don't confuse this thread with AfriGreen feedback
Afriman, my problem is on BOTH Afrihost AND Afrigreen accounts. you keep ignoring the AH account like it's not an issue/insignificant. Which made me question what is being done with the AH issues...
As I said, you didn't post any results from the Afrihost account, both were AfriGreen and then an Axxess result. The Axxess result would likely be very similar to the Afrihost normal account, but if there are differences I would need to see them.
We are definitely still working on making our regular network as good as we know it can be. Remember that probably more than 95% of our clients are still on our normal network, so that is still a priority for us.
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