Afrihost Business Uncapped Feedback

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Zertop said:
You had a 2Mbps line, but telkom upgraded it to 4mbps (therefore your cost is the same). You would just need to drop the line to 2Mbps to save the R100.

If you want 4Mbps, you will have to pay for 4Mbps data - just check the bundle pricing on the site :)
Click to expand...

Make sense..kinda. Look I'm getting decent speeds with my 4mb line and 2mb data, so I have no reason to upgrade my data to 4mb just yet. I was just wondering if I could have the former combination and save a R100 in the process.
 
Is it possible for an ISP to have some sort of hardware that interrupts its customers connections every few minutes in order to disrupt downloads. I feel like Afrihost is doing that. I can't pull anything without it stopping after a few minutes then I have to resume. HTTP downloads and downloading games to my PS Vita are a problem.
 
CyCliC said:
Is it possible for an ISP to have some sort of hardware that interrupts its customers connections every few minutes in order to disrupt downloads. I feel like Afrihost is doing that. I can't pull anything without it stopping after a few minutes then I have to resume. HTTP downloads and downloading games to my PS Vita are a problem.
Click to expand...

Any line issues that you know of? My connection is perfect at the moment?

3189265099.png
 
Zertop said:
Try live chat on the site, they are really helpful with this kind of stuff
Click to expand...

I've tried live chat twice, with the green icon showing they are there. After a few minutes it just closes and tells me that they aren't available.
 
First run died, I've given my entire system a re-boot and lets see what it does then but I saw a 100kbps ceiling on the download after I tried something and that looked like throttling.
 
Local Tracert

Tracing route to google.co.za [74.125.24.94]
over a maximum of 30 hops:

1 3 ms 3 ms 7 ms 192.168.2.1
2 10 ms 10 ms 11 ms 105-236-11-65-esr-lo.mtnbusiness.co.za [105.236.11.65]
3 20 ms 19 ms 26 ms ipc-recieve-ng-1a.mtnbusiness.net [41.181.201.14]
4 25 ms 25 ms 24 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]
5 26 ms 25 ms 24 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]
6 21 ms 24 ms 19 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
7 53 ms 81 ms 19 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.165.119]
8 66 ms 43 ms 41 ms ct-cr-1.za--ct-cr-2.za-a.mtnns.net [196.44.31.109]
9 200 ms 202 ms 199 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
10 216 ms 184 ms 184 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
11 184 ms 184 ms 185 ms 195.66.224.125
12 188 ms * 277 ms 209.85.245.110
13 201 ms 209 ms 210 ms 209.85.253.196
14 218 ms 209 ms 209 ms 209.85.250.216
15 201 ms 201 ms 205 ms 66.249.95.3
16 * * * Request timed out.
17 193 ms 193 ms 194 ms de-in-f94.1e100.net [74.125.24.94]

Trace complete.

International Tracert

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 4 ms 4 ms 3 ms 192.168.2.1
2 11 ms 10 ms 10 ms 105-236-11-65-esr-lo.mtnbusiness.co.za [105.236.11.65]
3 21 ms 23 ms 20 ms 41.181.222.42
4 24 ms 26 ms 23 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]
5 24 ms 24 ms 24 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]
6 20 ms * 25 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
7 20 ms 19 ms 20 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.165.119]
8 45 ms 45 ms 43 ms ct-cr-1.za--ct-cr-2.za-a.mtnns.net [196.44.31.109]
9 200 ms 199 ms 200 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
10 184 ms 184 ms 187 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
11 191 ms 196 ms 201 ms linx-gw1.thn.ncuk.net [195.66.224.240]
12 209 ms 209 ms 210 ms gi1-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9]
13 212 ms 213 ms 211 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

International Speedtest
Downloaded 20.0 megabytes in 3:28 seconds. (98.06 KB/s)

Local Speedtest
Downloaded 15.6 megabytes in 37 seconds. (422.40 KB/s)


Test End Timestamp
2013/12/27 13:50:37.82

Looking at your tools results, it seems the local is going international via their routing.
 
Zertop said:
First one looked to be exchange - but it could be something with your router due to the fact that it rectified itself after a reboot, which isn't really normal. It looks fine for now, but if it pops up again - take note of the time and see if it's during peak times - which points to congestion
Click to expand...

And @AfriPeople
It's been happening more often lately that the latency just shoots through the roof and speeds suffer.
Sometimes after restarting the router it's better but sometimes not.:confused:


Tracing route to saix.net [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 269 ms 402 ms 399 ms 105-236-4-65-esr-lo.mtnbusiness.co.za [105.236.4
.65]
3 424 ms 399 ms 398 ms ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
4 309 ms 365 ms 271 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 184 ms 234 ms 273 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
6 232 ms 134 ms 186 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 171 ms 239 ms 249 ms rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.1
7]
8 242 ms 100 ms 321 ms 196.43.25.137
9 296 ms 295 ms 319 ms wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [1
96.43.11.22]
10 * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [196.43.11.22] repo
rts: Destination net unreachable.

Trace complete.
Click to expand...


After restarting the router
Tracing route to saix.net [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 152 ms 251 ms 230 ms 105-236-4-65-esr-lo.mtnbusiness.co.za [105.236.4
.65]
3 278 ms 217 ms 140 ms ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
4 181 ms 194 ms 160 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 55 ms 82 ms 120 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
6 200 ms 136 ms 176 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 95 ms 148 ms 107 ms rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.1
7]
8 183 ms 111 ms 107 ms 196.43.25.137
9 224 ms 231 ms 164 ms wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [1
96.43.11.22]
10 * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [196.43.11.22] repo
rts: Destination net unreachable.

Trace complete.
Click to expand...
Last Result:
Download Speed: 3431 kbps (428.9 KB/sec transfer rate)
Upload Speed: 287 kbps (35.9 KB/sec transfer rate)
Latency: 54 ms
28/12/2013 18:35:41

After restarting the router again
Tracing route to saix.net [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 87 ms 94 ms 158 ms 105-236-4-65-esr-lo.mtnbusiness.co.za [105.236.4
.65]
3 191 ms 126 ms 141 ms ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
4 49 ms 80 ms 180 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 97 ms 81 ms 55 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
6 13 ms 11 ms 12 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 75 ms 57 ms 30 ms rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.1
7]
8 103 ms 106 ms 126 ms 196.43.25.137
9 112 ms 111 ms 107 ms wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [1
96.43.11.22]
10 * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [196.43.11.22] reports: Destination net unreachable.

Trace complete.
Click to expand...
Last Result:
Download Speed: 2403 kbps (300.4 KB/sec transfer rate)
Upload Speed: 376 kbps (47 KB/sec transfer rate)
Latency: 305 ms
28/12/2013 18:40:12

After restarting again
Tracing route to saix.net [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 409 ms 399 ms 277 ms 105-236-4-65-esr-lo.mtnbusiness.co.za [105.236.4
.65]
3 249 ms 398 ms 322 ms ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178
.53]
4 387 ms 339 ms 350 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 240 ms 284 ms 245 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 303 ms 186 ms 218 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 125 ms 259 ms 258 ms rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.1
7]
8 229 ms 190 ms 227 ms 196.43.25.137
9 251 ms 333 ms 221 ms wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [1
96.43.11.22]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [196.43.11.
22] reports: Destination net unreachable.

Trace complete.
Click to expand...
Last Result:
Download Speed: 2951 kbps (368.9 KB/sec transfer rate)
Upload Speed: 380 kbps (47.5 KB/sec transfer rate)
Latency: 58 ms
28/12/2013 18:49:55

Gonna try to organize another router somewhere to test.
 
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