I'll get to your PM as soon as I can, AfriMan is on leave so my inbox has exploded a bit
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Afrihost Business Uncapped Feedback
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I'll get to your PM as soon as I can, AfriMan is on leave so my inbox has exploded a bit
PurSpyk!!
Expert Member
I'll get to your PM as soon as I can, AfriMan is on leave so my inbox has exploded a bit
You guys really need to get more support staff, paying customers should not have to continually wait for responses.
Has your latency changed from the last tests you PM'ed me at all?
I'm on the capped account at the moment, so I can't check. But latency hasn't been an issue during this period - just the dismal throughput.
From the IS capped account:
Download Speed: 8416 kbps (1052 KB/sec transfer rate)
Upload Speed: 847 kbps (105.9 KB/sec transfer rate)
Latency: 15 ms
3/13/2014 2:17:15 PM
No problems with line, or exchange..
More staff are on the way
We're on a bit of a hiring spree at the moment.I know things are far from ideal now - but please give it a bit of time, I promise you things will only get awesome-erer from here!
TEXTILE GUY
Honorary Master
I'll get to your PM as soon as I can, AfriMan is on leave so my inbox has exploded a bit
Thanks bud. I am Afrikeen to move to Afribusiness as soon as Afripossible
Thanks bud. I am Afrikeen to move to Afribusiness as soon as Afripossible
I'll get your AfriPM as soon as AfriPossible.
I'll reply in a few AfriMinutes
PurSpyk!!
Expert Member
More staff are on the way
I know things are far from ideal now - but please give it a bit of time, I promise you things will only get awesome-erer from here!
Could I delay me paying Afrihost, while we wait, I doubt it?
eddief1
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Something is up in cape town, random dead internets
There is most definitely something up in the Southern Cape including PE. Speeds are erratic and streaming is poor.
My only conclusion is that Afrihost has run out of IPC capacity on these IPC links !
It is therefore in my opinion that this will not improve until more IPC capacity is brought online...maybe 3 weeks
eddief1
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Why not ? If there is not enough capacity everyone will suffer...QOS is only so good...I'm getting 2Mbps max on my 6Mbps business account at the moment.
TEXTILE GUY
Honorary Master
I don't think you're understanding the difference between shaping and lack of IPC capacity.
Can you guys paste a few traceroutes up so we can see where these slow downs are coming in please?
wingnut771
Honorary Master
There are quite a few a few pages back :wtf:
Attachments
That doesn't look like a trace route to me...
wingnut771
Honorary Master
This is AXXESS on the same line:
Different server.
Looney
Executive Member
I have lost authentication on my adsl. My modem syncs but does not authenticate. AfriGuy/AfriMan, please fix ASAP.
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