Afrihost Business Uncapped Feedback

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Good grief I cant beleive my eyes, netflix streaming pushed to 720hd on my biz ucapped. First time in over a week. Are we finally seeing light at the end of lack of capacity tunnel?! My biz uncapped is back to what it should be.
 
Good grief I cant beleive my eyes, netflix streaming pushed to 720hd on my biz ucapped. First time in over a week. Are we finally seeing light at the end of lack of capacity tunnel?! My biz uncapped is back to what it should be.

Obviously my presence :D haha. It turns out - my friend called telkom and they were upgrading the Cape Town IPC (the hardware in general), and were constantly swapping out ports etc. I don't know if this is related, but it could be :)
 
Obviously my presence :D haha. It turns out - my friend called telkom and they were upgrading the Cape Town IPC (the hardware in general), and were constantly swapping out ports etc. I don't know if this is related, but it could be :)

Are they still busy with it?
 
Running Peerblock?

Nope.

Last Result:
Download Speed: 607 kbps (75.9 KB/sec transfer rate)
Upload Speed: 492 kbps (61.5 KB/sec transfer rate)
Latency: 169 ms
Thursday, 13 March 2014 21:00

This is crazy on a 4MB business account and after hours as well

Tried to test my line via ClientZone and it fails.
 
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For me everything went to hell in a hand-basket a couple of minutes ago. Was streaming YouTube music videos for the whole afternoon (flawless 720p) and now it buffers on 360p. This on a 10mb biz uncapped.

Oh well.

/stumbles outside
 
Same problems with my 4Mbps Business Uncapped account. Twitch is broken, buffers every 20 seconds even on low. Streaming and browsing is also very slow. This started last week, would have expected it to be resolved by now.
 
Streaming is broken in the South tonight. pause-play-pause-play. Just infuriating.
 
I don't think you're understanding the difference between shaping and lack of IPC capacity.

well I do understand this ... I am told that business is unshaped.... I am sahped to death on the standard package.

If Afriman says I am unshaped - then its so. The available capacity is prioritised to business. Speed due to exchange congestion is a totally different issue.... No, I think I get it.
 
I'm afraid I have to add my complaints to the growing number in this thread. I spent ages trying to troubleshoot the streaming for my parents this evening, only to eventually give up in frustration. This is totally unacceptable.

Streaming is broken in the South tonight. pause-play-pause-play. Just infuriating.

I thought perhaps it was just Unotelly having problems, but another DSL account proved there was nothing wrong on their end.
 
Nope.

Last Result:
Download Speed: 607 kbps (75.9 KB/sec transfer rate)
Upload Speed: 492 kbps (61.5 KB/sec transfer rate)
Latency: 169 ms
Thursday, 13 March 2014 21:00

This is crazy on a 4MB business account and after hours as well

Tried to test my line via ClientZone and it fails.

Was that a local test?
 
well I do understand this ... I am told that business is unshaped.... I am sahped to death on the standard package.

If Afriman says I am unshaped - then its so. The available capacity is prioritised to business. Speed due to exchange congestion is a totally different issue.... No, I think I get it.

There are two issues people are discussing at present. The first is that Business Accounts, which are meant to be completely unshaped, are in fact being shaped. This is being denied by AH, even though it's trivially proven by switching between a Business account and a capped account.

The second is the current bevy of problems being experienced by those of us in the South. AH are claiming there are no problems on the network, which can only mean there is an undiagnosed problem with the Cape Town IPC yet again - ie. there is not enough bandwidth capacity to service all of the traffic flowing through at all, shaping or no, leading to slow speeds and unreliable internet for everyone who is routed through Cape Town.
 
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