Afrihost Business Uncapped Feedback

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We take the feedback on Business Accounts very seriously. We are going to do our best to look into each individual issue and find a solution that works best for each individual client. It's difficult for us to look at the product itself when we get mixed feedback. We see a lot of reports of clients, from different regions, having great speeds, on different protocols.

Please PM me your details individually so that I can ensure your issues are looked into separately. If there is a commonality related to the product, I can assure you it will be actioned and we'll make sure that Business works the way it's supposed (if it turns out that it isn't) :(
 
Gatecrasher said:
Thank you for your PM earlier today, AfriMan. However feedback telling me that I can expect feedback and then to not subsequently deliver any feedback.... is not actually feedback. Was Telkom contacted today? What did they report? When will work commence on fixing the fault? When will it be completed?

Day 19.
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Sincere apologies about this. Might be a little late on the reply here, but I know that the call I promised you should have been made yesterday but the manager concerned battled to get through. He has promised to keep trying and has, in the meantime, spoken to Telkom on your behalf regarding what can be done. I will follow up with him again as soon as I can to get more feedback.
 
I am not sure what was up last night, but I couldn't use Youtube at all. Constant buffering, having to pause to allow it buffer and this was on 320p content, the stuff filmed with a calculator.

This is on an 8meg line with no other users.

Haven't tried again this morning.

I signed up for this package for majority streaming usage. Any downloads are either paused in the evening or run during the day.
 
getafix33 said:
I am not sure what was up last night, but I couldn't use Youtube at all. Constant buffering, having to pause to allow it buffer and this was on 320p content, the stuff filmed with a calculator.

This is on an 8meg line with no other users.

Haven't tried again this morning.

I signed up for this package for majority streaming usage. Any downloads are either paused in the evening or run during the day.
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It could also be exchange congestion, which we've seen a lot of recently. MyBB ran a story recently about this. But we can run some tests to make 100% before we write off any possibilities. Drop me a PM with your details and we'll get this ball rolling :(
 
So i signed up for a business account yesterday and so far so good. My connection was great last night and its going perfectly today. Hopefully it stays this way :)
 
AfriMan said:
I'm told it will be very soon (i.e. imminent). We're just waiting on the final announcement.
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Hi Afriman, will we be requiring a special router ? Will there be extra costs ?

Also please dont forget my PM I sent yesterday about the cloud hosting
 
Both files download at around 170KBps for me and that's on my Neotel Fibre 5MB. Can't check my Afrihost account atm as I don't have access to it. For reference I tried to download the latest Nvidia driver and it went at 600KBps
 
Using internet download manager I averaged between 350-550kbs on mweb business
 
How long does it take to move an ADSL line with Afrihost back to Telkom?
I see you can do it from the Control panel but it does not indicate how long the transfer takes.
 
Nick_K said:
Both files download at around 170KBps for me and that's on my Neotel Fibre 5MB. Can't check my Afrihost account atm as I don't have access to it. For reference I tried to download the latest Nvidia driver and it went at 600KBps
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Same here for NVidia drivers, normally it goes my full line speed. (900+)
d3.JPG
 
Nearly finished reached about 700, there was a few moments it spiked to 900+ but very briefly, for 1-2 seconds!
d4.JPG
 
mmmm this not good at all!!
I used a different ISP account and result = Full line speed.

Afrihost, care to explain why?

d01.JPG
d02.JPG

NVidia
d04.JPG
 
Heya jannier

Which account do you have with us?
Drop me a PM and I'll check things out for you :)
 
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