Afrihost Business Uncapped Feedback

[Bryn]

Nice to see everyone is reporting good speeds and happiness all round! So much awesome, loving it!!

Can't remember the last time I had any issues with my business account. It's running great. Even Youtube isn't bad.

 

[Hummercellc]

Business account's working great here! have not had a single problem so far (touch wood)

Torrents fly, NNTP always runs at full speed, and YouTube for once in my life does not buffer.

On Mweb those services were all non-existent.....

 

[Hunted]

Heya,

I've just signed up for the business 10Mbps ADSL.. How long does the verification normally take?

Thnx

Oh, I used to be with Afrihost before.. So used the client zone to buy the data package.

***Edit 2***

Account Activated. Thnx

 

[Gatecrasher]

Had 10 days of Amazing so far. Not a hitch. The Speed is always there when I need it.

Unreliable daytime performance killed OpenWeb Gold for me so I'm very happy with this replacement. I'm on the 4MB bundle (R897pm), which is a saving of R187pm on what I was previously paying OpenWeb (R659pm) and Telkom (R425pm) separately.

 

[Hunted]

Morning All,

Anyone having intermittent browsing issues? Even the speedtest.net site took a while to load... Streaming the rugby from supersports website is also slow.. Currently loading... That because it not streamed via a Mweb account?

Cheers..

 

[GarethY]

Yeah, youtube videos buffer constantly at 360p and upwards, yet I can play them without trouble on my openweb account.

4Mbps Business uncapped

EDIT: Supersport is streaming okay though

 

[Hunted]

Thnx for responding...

I'm on 10Mbps Business uncapped... Joined a few days ago.. all was fine till this morning...

Supersport stream stops every few seconds still

 

[GarethY]

It seems the youtube videos are being downloaded from US IP addresses. I thought they were cached locally?

Browsing this site is also veeerrrrryy slow.

 

[jannier]

Yeah something is either broken in JHB, or the link between CPT and JHB.

http://mybroadband.co.za/vb/showthread.php/439635-Afrihost-Uncapped-ADSL-Feedback?p=10486317&viewfull=1#post10486317

 

[getafix33]

Trying to d'l a normall 20MB exe file and its coming down at 20kb/s. Whats happening???

 

[GarethY]

Still very slow... is anything being done about this???

afrihost.com says everything is fully operational, yet it takes 20 minutes to watch a 5 minute youtube clip

 

[GarethY]

I can't stream from supersport.com now. It's just totally dead...

 

[Lino]

Western Cape
4MB Business Uncapped
Dead dead dead

 

[Lino]

Traceroute has started…

traceroute to www.afrihost.co.za (197.242.144.102), 64 hops max, 72 byte packets
1 billion.810vgtx (192.168.0.2) 1.292 ms 2.482 ms 0.786 ms
2 105-236-4-193-esr-lo.mtnbusiness.co.za (105.236.4.193) 975.833 ms 1169.708 ms 1132.698 ms
3 ipc-recieve-tb-2a.mtnbusiness.net (41.181.54.86) 1127.864 ms 1161.753 ms 1262.753 ms
4 41.181.198.188 (41.181.198.188) 1499.140 ms 1535.756 ms 1636.760 ms
5 compj-cpt-1.mtnns.net (196.44.18.2) 1535.969 ms 1843.452 ms 1740.095 ms
6 ct-cr-2.za--tb-cr-1.za.mtnns.net (196.44.31.134) 1535.915 ms 1535.920 ms 1635.088 ms
7 pb-ad-1.za--pb-sla-1-a.mtnns.net (196.44.31.128) 1741.173 ms 1945.940 ms *
8 196.44.31.97 (196.44.31.97) 2371.648 ms 1841.103 ms 1123.531 ms
9 196.31.220.10 (196.31.220.10) 1216.829 ms 1382.400 ms 1497.865 ms
10 tengigabitethernet1-1.gw20.jnb6.za.mtnbusiness.net (196.31.220.23) 1787.175 ms 1747.272 ms *
11 tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.net (196.31.63.198) 1660.629 ms 1740.693 ms *
12 cms-gm.afrihost.com (197.242.144.102) 1859.933 ms 2182.812 ms 2353.182 ms

 

[AfriMan]

We've logged an issue with our network engineers to check out what may be happening. I don't have any concrete information yet, at present it seems to be mainly users in Cape Town affected. The more traceroutes and substantiating info we can get, the better we can find the issue. Please drop me PM's with traceroutes so I can forward on.

 

[getafix33]

We've logged an issue with our network engineers to check out what may be happening. I don't have any concrete information yet, at present it seems to be mainly users in Cape Town affected. The more traceroutes and substantiating info we can get, the better we can find the issue. Please drop me PM's with traceroutes so I can forward on.

I'm in EL

 

[Lino]

Thanks Afriwarrior, PM has been sent

Please keep us updated

 

[AfriMan]

I'm in EL

To my knowledge East London and PE route through Cape Town, so it makes sense. We're looking into this, hopefully we'll get some feedback soon.

 

[jannier]

Traceroute has started…

traceroute to www.afrihost.co.za (197.242.144.102), 64 hops max, 72 byte packets
1 billion.810vgtx (192.168.0.2) 1.292 ms 2.482 ms 0.786 ms
2 105-236-4-193-esr-lo.mtnbusiness.co.za (105.236.4.193) 975.833 ms 1169.708 ms 1132.698 ms
3 ipc-recieve-tb-2a.mtnbusiness.net (41.181.54.86) 1127.864 ms 1161.753 ms 1262.753 ms
4 41.181.198.188 (41.181.198.188) 1499.140 ms 1535.756 ms 1636.760 ms
5 compj-cpt-1.mtnns.net (196.44.18.2) 1535.969 ms 1843.452 ms 1740.095 ms
6 ct-cr-2.za--tb-cr-1.za.mtnns.net (196.44.31.134) 1535.915 ms 1535.920 ms 1635.088 ms
7 pb-ad-1.za--pb-sla-1-a.mtnns.net (196.44.31.128) 1741.173 ms 1945.940 ms *
8 196.44.31.97 (196.44.31.97) 2371.648 ms 1841.103 ms 1123.531 ms
9 196.31.220.10 (196.31.220.10) 1216.829 ms 1382.400 ms 1497.865 ms
10 tengigabitethernet1-1.gw20.jnb6.za.mtnbusiness.net (196.31.220.23) 1787.175 ms 1747.272 ms *
11 tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.net (196.31.63.198) 1660.629 ms 1740.693 ms *
12 cms-gm.afrihost.com (197.242.144.102) 1859.933 ms 2182.812 ms 2353.182 ms

Even with all the problems you can compare to my trace route.
You can see difference, that your Exchange is falling over, HOP 2

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 5 ms 4 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 6 ms 6 ms 6 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 32 ms 6 ms 6 ms 41.181.198.188
5 7 ms 7 ms 6 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 7 ms 7 ms 7 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 82 ms 80 ms 79 ms pb-ad-1.za--pb-sla-1-a.mtnns.net [196.44.31.128]
8 50 ms 28 ms 28 ms 196.44.31.97
9 104 ms 28 ms 28 ms ge10-1-9sub0.te3.jnb6.za.mtnbusiness.net [196.31.220.12]
10 96 ms 80 ms 81 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.net [196.31.220.25]
11 81 ms 80 ms * tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.net [196.31.63.198]
12 51 ms 50 ms 50 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

 

[Hunted]

Morning all,

I'm still having issues this morning. Wanted to check on some youtube clips and the performance is slow.

Can't manage to watch a video without it stopping to cache.

Not a good start experience wise with Afrihost.

**Switched back to my still activated Mweb 10Mbps uncapped and it streamed fine.**

Traceroutes to youtube.co.za - Afrihost vs MWEB

Tracing route to youtube.co.za [74.125.233.70] (Via Afrihost)

Hop 1 IP 172.18.12.14 Time : 2
Hop 2 IP 105.236.13.129 Time : 7
Hop 3 IP 41.181.54.86 Time : 8
Hop 4 IP 41.181.198.188 Time : 45
Hop 5 IP 196.44.18.8 Time : 30
Hop 6 IP 196.44.31.106 Time : 29
Hop 7 IP 196.44.31.30 Time : 146
Hop 8 IP 41.181.139.99 Time : 69
Hop 9 IP 72.14.194.74 Time : 110
Hop 10 IP 64.233.174.57 Time : 82
Hop 11 IP 74.125.233.70 Time : 72
Done

Tracing route to youtube.co.za [74.125.233.70] (Via MWEB)
Hop 1 IP 172.18.12.14 Time : 2
Hop 2 IP 197.87.51.1 Time : 6
Hop 3 IP 197.84.8.58 Time : 7
Hop 4 IP 197.84.2.2 Time : 8
Hop 5 IP 196.28.178.97 Time : 34
Hop 6 IP 197.84.4.35 Time : 31
Hop 7 IP 197.84.4.37 Time : 30
Hop 8 IP 197.80.4.141 Time : 32
Hop 9 IP 197.80.96.6 Time : 31
Hop 10 IP 64.233.174.57 Time : 30
Hop 11 IP 74.125.233.70 Time : 29