Afrihost Business Uncapped Feedback

Status
Not open for further replies.
AfriMan said:
We don't shape iOS or Windows updates, that's part of why we see usage spikes when they release new software :(
Click to expand...

Of course, but when IO7 did come you did slow it down to allow the network to cope even for a business account. Thus saying you never shape a business account is technically incorrent ;)
 
I advise everyone to steer clear of Afrihost.
My business account performance has been shocking. Logging a ticket has resolved nothing. 24 hours after logging it, with no response, I contacted afrihost again to find out what is happening and I quote "Unfortunately since the Mobile Data launch we have been incredibly busy with the influx of new customers"....

So my connection is useless, and there is no support...

What am I paying for?
 
requiem said:
I advise everyone to steer clear of Afrihost.
My business account performance has been shocking. Logging a ticket has resolved nothing. 24 hours after logging it, with no response, I contacted afrihost again to find out what is happening and I quote "Unfortunately since the Mobile Data launch we have been incredibly busy with the influx of new customers"....

So my connection is useless, and there is no support...

What am I paying for?
Click to expand...

Dunno what you do wrong.... they love responding to my support requests... the few I've had.
 
AfriGuy said:
Not at all.
Our network is always being closely monitored. Our Business Uncapped is meant to be a product that's in the hands of the users - with no shaping involved and we plan to keep it that way :)
Click to expand...

Good to know Legend, I'm using a VPN atm and speeds are all lekker during the day nogal :). I'm very pleased with the performance during the day - no shaping at all :D

Btw got my 3TB drive on Sunday Legend :D.
 
Last edited:
Necuno said:
Of course, but when IO7 did come you did slow it down to allow the network to cope even for a business account. Thus saying you never shape a business account is technically incorrent ;)
Click to expand...

No we did no such thing. It may have been slow by contention either on our network or on the content server, but we never actively shaped the iOS download.
 
requiem said:
I advise everyone to steer clear of Afrihost.
My business account performance has been shocking. Logging a ticket has resolved nothing. 24 hours after logging it, with no response, I contacted afrihost again to find out what is happening and I quote "Unfortunately since the Mobile Data launch we have been incredibly busy with the influx of new customers"....

So my connection is useless, and there is no support...

What am I paying for?
Click to expand...

I'm sorry to hear that you're not getting the support you should be getting. Even with an influx of clients, staffing our centre is our job, and we need to make sure that we look after our clients to the very best of our ability.

Please PM me your details, and the ticket reference from your query, so I can make sure you get the assistance you need :(
 
cryptic1 said:
Good to know Legend, I'm using a VPN atm and speeds are all lekker during the day nogal :). I'm very pleased with the performance during the day - no shaping at all :D

Btw got my 3TB drive on Sunday Legend :D.
Click to expand...

That's awesome! Please fill your new drive up SLOWLY - so there's some internet left for the rest of us ;)
 
AfriMan said:
That's awesome! Please fill your new drive up SLOWLY - so there's some internet left for the rest of us ;)
Click to expand...

Hmmm...I dunno if I can promise Afriman 'cos now I don't have to worry about dloading bluray rips which only amount to a gig or two. Now I can go the full monty - anything over 7 beautiful gigs :D
 
cryptic1 said:
Hmmm...I dunno if I can promise Afriman 'cos now I don't have to worry about dloading bluray rips which only amount to a gig or two. Now I can go the full monty - anything over 7 beautiful gigs :D
Click to expand...

I think I'll have to manually apply some shaping to your account, the HDD you promised me hasn't arrived yet ;)
 
AfriMan said:
No we did no such thing. It may have been slow by contention either on our network or on the content server, but we never actively shaped the iOS download.
Click to expand...

Ok next time I'll make a video and we can have a look... AH Spy Tapes :p ;)
 
Can't stream the Apple live event on 10Mb business uncapped without it stopping every 2 to 5 minutes. Friends on Mweb having no issues.
 
whatwhat said:
Can't stream the Apple live event on 10Mb business uncapped without it stopping every 2 to 5 minutes. Friends on Mweb having no issues.
Click to expand...

Streamed just fine on my 4mb account while my parents were busy browsing themselves on another pc
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X