Afrihost Business Uncapped Feedback

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jeanres said:
Also I cannot do test my line, nor fix my line in the new clientzone have reported this 5 or 6 times already
Click to expand...

Yup I get the same issue, need to log a support and wait a few hours before anything can be done about it.
 
other speed test
http://www.speedtest.net/my-result/3056699380
Start: 25 Oct 2013, 16:50:16
Find route from: macpro.fritz.box
to: www.sipgate.de (217.10.72.53 [AS15594]), Max 30 hops, 40 byte packets
Host Names truncated to 32 bytes
1 fritz.box (192.168.178.1 ): 0.585 0.430 0.368
2 AS16637 105-236-8-129-esr-lo.mtnbusiness (105.236.8.129 ): 8.476 8.913 8.757
3 AS16637 ipc-recieve-tb-1a.mtnbusiness.ne (41.181.53.150 ): 35.128 34.618 35.837
4 AS16637 tb-dca-2.za--qux-a.za.mtnbusines (41.181.184.28 ): 33.654 34.794 34.099
5 AS16637 unc-cpt-1.mtnns.net (196.44.18.8 ): 29.112 29.864 30.110
6 AS16637 196.44.31.106 (196.44.31.106 ): 53.933 53.988 54.420
7 AS16637 am-cr-1.am--lt-cr-1.uk-a.mtnns.n (196.44.31.221 ): 183.904 171.292 169.813
8 * * *
9 *
9 195.50.122.181 (195.50.122.181 ): 177.317 177.663
10 vl-3606-ve-230.csw2.london1.leve (4.69.166.22 ): 184.455 187.224 185.084
11 ae-59-224.ebr2.london1.level3.ne (4.69.153.141 ): 184.041 187.563 185.237
12 ae-24-24.ebr2.frankfurt1.level3. (4.69.148.198 ): 220.862 220.799 220.838
13 ae-92-92.csw4.frankfurt1.level3. (4.69.140.30 ): 221.461 222.485 223.458
14 ae-2-70.edge4.frankfurt1.level3. (4.69.154.72 ): 224.924
14 ae-4-90.edge4.frankfurt1.level3. (4.69.154.200 ): 182.972 *
15 te2-2.c102.f.de.plusline.net (212.162.24.58 ): 193.234 192.995 193.280
16 AS12306 82.98.98.250 (82.98.98.250 ): 207.689 207.232 207.014
17 AS12306 213.83.42.114 (213.83.42.114 ): 187.279 187.260 186.789
18 AS15594 c12-1-e1-7.netzquadrat.net (217.116.122.1 ): 186.610 187.168 186.721
19 AS15594 r12-1-e1-1.netzquadrat.net (217.116.122.22 ): 227.526 226.670 226.724
20 AS15594 ems-51.netzquadrat.net (217.116.119.101): 194.920 194.154 193.823
21 AS15594 www.sipgate.de (217.10.72.53 ): 208.114 207.098 207.377
Trace completed 25 Oct 2013, 16:50:58

Find route from: macpro.fritz.box
to: www.apple.com (92.123.213.15 [AS5713]), Max 30 hops, 40 byte packets
Host Names truncated to 32 bytes
1 fritz.box (192.168.178.1 ): 0.499 0.468 0.379
2 AS16637 105-236-8-129-esr-lo.mtnbusiness (105.236.8.129 ): 8.794 8.801 8.625
3 AS16637 ipc-recieve-tb-2a.mtnbusiness.ne (41.181.54.86 ): 29.686 29.718 28.590
4 AS16637 tb-dca-2.za--qux-c.za.mtnbusines (41.181.198.188 ): 47.520 46.740 47.010
5 AS16637 unc-cpt-1.mtnns.net (196.44.18.8 ): 29.017 44.147 29.468
6 AS16637 tb-pr-1.za--tb-cr-2.za-a.mtnns.n (196.44.18.143 ): 29.210 78.829 48.147
7 wblv-ip-se-2-gw.telkom-ipnet.co. (196.25.165.197 ): 36.364 36.817 36.810
8 AS5713 196.43.25.205 (196.43.25.205 ): 35.122 34.389 35.690
9 AS5713 196.43.26.58 (196.43.26.58 ): 27.398 26.886 26.959
10 AS5713 www.apple.com (92.123.213.15 ): 34.535 34.578 33.663
Trace completed 25 Oct 2013, 16:51:44
 
getafix33 said:
Log into client zone. Do it from there -
Click to expand...

Spartan / Druid,

1. Log into ClientZone (switch to ClientZone Beta - my instructions are for Beta)
2. Click on Connectivity
3. Click on your account on the right - should be 1mb uncapped
4. Click "edit Package"
5. Select 1mb Business DSL
6. Accept terms
7. You should see change the next day.
 
Last edited:
jeanres said:
hmmm something is seriously wrong on the afrihost network, pulling repos from github @ 4KB/s
Click to expand...

Hhhmm, no general issues in Cape Town at the moment. IPC is looking good.
Are other downloads being affected by this?
 
AfriGuy said:
Maybe GitHub are experiencing some issues? There shouldn't be any reason why downloads are slow.
Click to expand...

Github is slow for me too, but yeah, everything else is flying.
In comparison, I'm getting maxing out my line on the VirtualBox update.
 
xera said:
Afriguy, somebody broke our internet today! Our modem says Connected, but at 10008Kbps, and it doesn't get any IP address. Why? This is not at all cool.
Click to expand...

We haven't broken anything, promise :)
Please send me a PM with your telephone line and I'll run some checks for you.
 
Please somebody help... Afri people are not replying to me.

My netgear modem (under router status) says connected at 10008Kbps/1023Kbps. However this is incorrect as my line speed is 4Mbps or 4096Kbps.
The modem does not get as far as getting as getting an IP address for itself.
However I have confirmed that it is connected, because when I go in client zone and say test my line, it says my line speed is 10008Kbps.... and all the other details are fine:

ADSL Router Results (Telkom Exchange to Your Location)
General Status
There no defects on the line.

Maximum Sync Rate
10016kbps

Current Downstream Sync
10009kbps

SNR (Signal-to-Noise Ratio)
8.5dB

Attenuation
15.5dB

DSLAM Results (Your Location to Telkom Exchange)
General Status
There no defects on the line.

Maximum Sync Rate
1024kbps

Current Downstream Sync
1024kbps

SNR (Signal-to-Noise Ratio)
12.0dB

Attenuation
28.5dB
Click to expand...


Is my modem faulty? Is it the line? filters? Exchange? Telkom? Afrihost? Should I buy a new modem?
 
xera said:
Please somebody help... Afri people are not replying to me.

My netgear modem (under router status) says connected at 10008Kbps/1023Kbps. However this is incorrect as my line speed is 4Mbps or 4096Kbps.
The modem does not get as far as getting as getting an IP address for itself.
However I have confirmed that it is connected, because when I go in client zone and say test my line, it says my line speed is 10008Kbps.... and all the other details are fine:




Is my modem faulty? Is it the line? filters? Exchange? Telkom? Afrihost? Should I buy a new modem?
Click to expand...

It's a 10Meg sync, but if you aren't connecting to the account then it's likely that you're unable to sync nicely - ie I had an issue where I was synced, but due to a line fault it wouldn't actually connect and get an IP address. You could ask AH to drop your line sync.
 
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