Necuno
Court Jester
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Wouldn't know. I'm using opendns/securedns.
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Question of the Day: What is your preferred Chinese car brand?
Afrihost Business Uncapped Feedback
- Thread starter Lino
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Wouldn't know. I'm using opendns/securedns.
TEXTILE GUY
Honorary Master
Watching closely .... I may just go this route too .............
deathburst
Well-Known Member
Quick question, is it possible to download while gaming on the 2mb business uncapped?
DominionZA
Executive Member
It is, but you need to check if your router has some kind of QoS management. Then stick your gaming ports into the list at the highest priority. For the upload/download speeds that you have to configure in QoS, make the values around 85% of your actual line speed. Don't make it the actual values.
I have not found an ISP that will do this very well on your behalf. Best to prioritise you own traffic.
PostmanPot
Honorary Master
Yeah... It's kind of what I expected going with OW Gold.
Ho3n3r
Honorary Master
Any news regarding ticket XNJ-262-82351 yet? Been without internet for 40 hours now.
Becoming a bit unacceptable now.
Becoming a bit unacceptable now.
If you do, believe me when I say you won't regret it.
Is it a line/data fault?
Ho3n3r
Honorary Master
Line. And I know they have to wait for Telkom now, but this long without any feedback from either them or Telkom whatsoever, is ridiculous. I cannot believe we're being forced to accept this level of service in South Africa, as this is the norm.
Afrihost tempts you into having your line with them, as you get the bundle discount, but besides this, there is no good reason to have it with them, as a fault is logged with Telkom anyway, and then I need to start dealing with Telkom myself to get stuff sorted.
Why have the middle man, except saving the money? Maybe people should be warned more explicitly against this before signing up for bundles - transparency is key to good service.
It's a pleasure.
As far as I know the feature is active by default, to protect business owners. We assume that private users will deactivate the setting (being generally more tech savvy.
There was no Telkom fault logged over the weekend. However, there may be exchange maintenance or upgrades in progress. So far, this seems to really affect performance poorly while in progress
Sorry, did you send this to me on a PM?
Still catching up from the weekend, but will look out for it if you did
In my experience this is usually down to the line. We can't really differentiate between users (nor would we want to). The major variable is always the latency and throughput on the line, as well as intermittent packet loss
I'm sorry to hear that you're having such a battle. We generally do try to be as responsive as we can, but we know that of late we've been off our game. We're still in the process of training and deploying additional staff to help us bring our response times back to what they should be consistently
Sorry to hear that. Telkom do unfortunately drop line sync without notice if they feel it will stabilise performance or reduce congestion
If you've run the Magically Fix My Line feature, it will often drop your sync to the most stable sync rate. If you run it again, it will reset back to the highest possible sync.
Also, Telkom occassionally drop the sync rate of everyone on a congested exchange to relieve the strain. So if there is an issue like this in your area, they may have done so
We don't know that this is the case at all. Many ISPs do line management. Aside from it being grossly unfair, it would be a massive task for Telkom to manage priority in this manner.
I've had only two isolated cases where something like this happened, and Telkom themselves were not able to explain how this was possible. I think it comes down to physical issues we have no control over, but it generally a one in a million scenario
When we enquired with Telkom, they could not explain this. So I don't think it's anything deliberate, just some inexplicable technical glitch
Thanks for this post. This is exactly why we moved away from punitive throttling and shaping, because it's so difficult for a client to figure out how to "get out of jail".
When we researched how overseas ISPs do it, we found that they use the demand based shaping system over punitive measures as it ultimately utilises resources more efficiently, and client ultimately get a better experience.
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