Afrihost Business Uncapped Feedback

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AH Business 10MB Uncapped....


Zertop's "Is it my Line" Results
Basic Report:

Your average ping was 10ms
Your maximum ping was 59ms

Looking at your average ping, your line seems to be running perfectly :-)
Looking at your maximum ping, however, it seems as though there could be a slight intermittant issue on the line. If required, please post the results to a forum post.


Detailed Report

Code:
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert) 

Pinging 105.236.13.129 with 32 bytes of data:
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=9ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=9ms TTL=254
Reply from 105.236.13.129: bytes=32 time=9ms TTL=254
Reply from 105.236.13.129: bytes=32 time=7ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=11ms TTL=254
Reply from 105.236.13.129: bytes=32 time=59ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=8ms TTL=254
Reply from 105.236.13.129: bytes=32 time=13ms TTL=254

Ping statistics for 105.236.13.129:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 7ms, Maximum = 59ms, Average = 10ms
 
2014/08/14 20:44:25.63 

Local Tracert 

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.pace.net [192.168.1.254] 
  2     7 ms     7 ms     7 ms  105-236-13-129-esr-lo.mtnbusiness.co.za [105.236.13.129] 
  3    15 ms    13 ms    14 ms  41.181.221.254 
  4     8 ms     8 ms     7 ms  tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188] 
  5     9 ms     9 ms     8 ms  compj-cpt-1.mtnns.net [196.44.18.2] 
  6    11 ms    11 ms    11 ms  ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134] 
  7     9 ms     9 ms     8 ms  196.44.0.74 
  8    17 ms    11 ms     9 ms  196-28-178-141.adsl.mweb.co.za [196.28.178.141] 
  9    14 ms    15 ms    16 ms  tengig-0-0-0-1-cpt-p-1.mweb.co.za [197.84.7.1] 
 10    10 ms    20 ms    11 ms  vl-12-cpt-hscore-2.mweb.co.za [197.84.5.254] 
 11    14 ms    14 ms    14 ms  vp-02-14.bb.ctn.c27.za.net [196.28.178.70] 
 12    12 ms    10 ms    11 ms  gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166] 
 13    12 ms    10 ms    11 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6] 
 14    13 ms    11 ms    11 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146] 
 15    10 ms    11 ms    12 ms  41-86-110-143.mweb.co.za [41.86.110.143] 

Trace complete.
  
International Tracert 

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.pace.net [192.168.1.254] 
  2     7 ms     7 ms     7 ms  105-236-13-129-esr-lo.mtnbusiness.co.za [105.236.13.129] 
  3     8 ms     8 ms     8 ms  41.181.221.254 
  4     8 ms    12 ms     8 ms  tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28] 
  5     8 ms     8 ms     8 ms  unc-cpt-1.mtnns.net [196.44.18.8] 
  6    10 ms    10 ms    10 ms  196.44.31.106 
  7   151 ms   151 ms   151 ms  am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221] 
  8   152 ms   151 ms   171 ms  ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83] 
  9   152 ms   152 ms   151 ms  linx-gw1.thn.ncuk.net [195.66.224.240] 
 10   152 ms   152 ms   152 ms  te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17] 
 11   155 ms   154 ms   156 ms  te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85] 
 12   152 ms   153 ms   152 ms  www.thinkbroadband.com [80.249.99.130] 

Trace complete.
  
International Speedtest 
Downloaded 20.0 megabytes in 44 seconds. (464.26 KB/s)
  
Local Speedtest 
Downloaded 15.6 megabytes in 21 seconds. (749.62 KB/s)
 
Web Africa 5GB Capped


Zertop's "Is it my Line" Results
Basic Report:

Your average ping was 12ms
Your maximum ping was 59ms

Looking at your average ping, your line seems to be running perfectly :-)
Looking at your maximum ping, however, it seems as though there could be a slight intermittant issue on the line. If required, please post the results to a forum post.


Detailed Report

Code:
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert) 

Pinging 196.215.215.129 with 32 bytes of data:
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=32ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=13ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=12ms TTL=254
Reply from 196.215.215.129: bytes=32 time=13ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=59ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=53ms TTL=254
Reply from 196.215.215.129: bytes=32 time=9ms TTL=254
Reply from 196.215.215.129: bytes=32 time=19ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=9ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254
Reply from 196.215.215.129: bytes=32 time=9ms TTL=254
Reply from 196.215.215.129: bytes=32 time=8ms TTL=254

Ping statistics for 196.215.215.129:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 8ms, Maximum = 59ms, Average = 12ms
 
2014/08/14 20:56:08.88 

Local Tracert 

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.pace.net [192.168.1.254] 
  2     7 ms     6 ms     7 ms  196-215-215-129.dynamic.isadsl.co.za [196.215.215.129] 
  3     8 ms     8 ms     8 ms  vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193] 
  4     7 ms     9 ms     8 ms  196.35.115.136 
  5     8 ms     8 ms     8 ms  168.209.2.12 
  6     8 ms     8 ms     8 ms  168.209.6.131 
  7     9 ms     9 ms     9 ms  mweb-2.cinx.net.za [196.223.22.25] 
  8    21 ms    12 ms    11 ms  tengig-0-0-0-1-cpt-p-2.mweb.co.za [197.84.7.34] 
  9     9 ms     9 ms     8 ms  vl-12-cpt-hscore-2.mweb.co.za [197.84.5.254] 
 10     9 ms     9 ms    23 ms  vp-02-14.bb.ctn.c27.za.net [196.28.178.70] 
 11     9 ms     9 ms     9 ms  gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166] 
 12    10 ms     9 ms     9 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6] 
 13    10 ms    10 ms    10 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146] 
 14     9 ms    10 ms    10 ms  41-86-110-143.mweb.co.za [41.86.110.143] 

Trace complete.
  
International Tracert 

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.pace.net [192.168.1.254] 
  2     7 ms     7 ms     7 ms  196-215-215-129.dynamic.isadsl.co.za [196.215.215.129] 
  3     8 ms     8 ms     8 ms  vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193] 
  4     8 ms     9 ms     8 ms  196.35.115.136 
  5     8 ms     9 ms     8 ms  168.209.2.12 
  6     8 ms     8 ms     8 ms  core2b-ctn-gi0-2.ip.isnet.net [168.209.6.3] 
  7   225 ms   207 ms   211 ms  linx-gw2.thdo.ncuk.net [195.66.236.240] 
  8   157 ms   173 ms   178 ms  te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85] 
  9   163 ms   162 ms   163 ms  www.thinkbroadband.com [80.249.99.130] 

Trace complete.
  
International Speedtest 
  
Local Speedtest 
Downloaded 15.6 megabytes in 19 seconds. (801.36 KB/s)
  
  
  
  
Test End Timestamp 
2014/08/14 20:58:17.06
 
VOX Fat Pipe Capped....


Zertop's "Is it my Line" Results
Basic Report:

Your average ping was 27ms
Your maximum ping was 43ms

Looking at your average ping, your line seems to be running perfectly :-)
Looking at your maximum ping, however, it seems as though there could be a slight intermittant issue on the line. If required, please post the results to a forum post.


Detailed Report

Code:
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert) 

Pinging 197.245.119.1 with 32 bytes of data:
Reply from 197.245.119.1: bytes=32 time=25ms TTL=254
Reply from 197.245.119.1: bytes=32 time=25ms TTL=254
Reply from 197.245.119.1: bytes=32 time=29ms TTL=254
Reply from 197.245.119.1: bytes=32 time=26ms TTL=254
Reply from 197.245.119.1: bytes=32 time=27ms TTL=254
Reply from 197.245.119.1: bytes=32 time=22ms TTL=254
Reply from 197.245.119.1: bytes=32 time=31ms TTL=254
Reply from 197.245.119.1: bytes=32 time=28ms TTL=254
Reply from 197.245.119.1: bytes=32 time=30ms TTL=254
Reply from 197.245.119.1: bytes=32 time=43ms TTL=254
Reply from 197.245.119.1: bytes=32 time=18ms TTL=254
Reply from 197.245.119.1: bytes=32 time=31ms TTL=254
Reply from 197.245.119.1: bytes=32 time=31ms TTL=254
Reply from 197.245.119.1: bytes=32 time=29ms TTL=254
Reply from 197.245.119.1: bytes=32 time=25ms TTL=254
Reply from 197.245.119.1: bytes=32 time=23ms TTL=254
Reply from 197.245.119.1: bytes=32 time=30ms TTL=254
Reply from 197.245.119.1: bytes=32 time=23ms TTL=254
Reply from 197.245.119.1: bytes=32 time=31ms TTL=254
Reply from 197.245.119.1: bytes=32 time=27ms TTL=254
Reply from 197.245.119.1: bytes=32 time=20ms TTL=254
Reply from 197.245.119.1: bytes=32 time=29ms TTL=254
Reply from 197.245.119.1: bytes=32 time=29ms TTL=254
Reply from 197.245.119.1: bytes=32 time=25ms TTL=254
Reply from 197.245.119.1: bytes=32 time=27ms TTL=254
Reply from 197.245.119.1: bytes=32 time=26ms TTL=254
Reply from 197.245.119.1: bytes=32 time=36ms TTL=254
Reply from 197.245.119.1: bytes=32 time=23ms TTL=254
Reply from 197.245.119.1: bytes=32 time=24ms TTL=254
Reply from 197.245.119.1: bytes=32 time=29ms TTL=254

Ping statistics for 197.245.119.1:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 43ms, Average = 27ms
 
2014/08/14 21:02:54.73 

Local Tracert 

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.pace.net [192.168.1.254] 
  2     7 ms     7 ms     7 ms  dsl-197-245-119-1.voxdsl.co.za [197.245.119.1] 
  3    29 ms    29 ms    28 ms  196.41.29.166 
  4    43 ms    31 ms    88 ms  196.41.29.233 
  5    30 ms    28 ms    27 ms  mweb.ct1.napafrica.net [196.46.25.15] 
  6    29 ms    30 ms    33 ms  tengig-0-0-0-1-cpt-p-2.mweb.co.za [197.84.7.34] 
  7     9 ms     9 ms     9 ms  vl-12-cpt-hscore-2.mweb.co.za [197.84.5.254] 
  8    38 ms     9 ms     9 ms  vp-02-14.bb.ctn.c27.za.net [196.28.178.70] 
  9    10 ms     9 ms     9 ms  gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166] 
 10    10 ms    10 ms     9 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6] 
 11    10 ms    10 ms    10 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146] 
 12    30 ms    30 ms    37 ms  41-86-110-143.mweb.co.za [41.86.110.143] 

Trace complete.
  
International Tracert 

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.pace.net [192.168.1.254] 
  2     7 ms     7 ms     7 ms  dsl-197-245-119-1.voxdsl.co.za [197.245.119.1] 
  3    28 ms    26 ms    29 ms  196.41.29.166 
  4    24 ms    24 ms    26 ms  196.41.29.233 
  5   173 ms   162 ms   170 ms  196.41.24.114 
  6   174 ms   172 ms   164 ms  195.50.120.13 
  7   179 ms   175 ms   175 ms  vl-3507-ve-121.csw1.London1.Level3.net [4.69.166.10] 
  8   186 ms   170 ms   173 ms  ae-56-111.ebr1.London1.Level3.net [4.69.153.113] 
  9   174 ms   174 ms   174 ms  ae-41-41.ebr1.London15.Level3.net [4.69.167.17] 
 10   169 ms   175 ms   175 ms  ae-115-3501.edge3.London15.Level3.net [4.69.167.74] 
 11   205 ms   171 ms   158 ms  BYTEMARK-CO.edge3.London15.Level3.net [212.187.193.10] 
 12   174 ms   173 ms   173 ms  te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17] 
 13   167 ms   175 ms   176 ms  te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85] 
 14   170 ms   163 ms   173 ms  www.thinkbroadband.com [80.249.99.130] 

Trace complete.
  
International Speedtest 
Downloaded 20.0 megabytes in 22 seconds. (908.36 KB/s)
  
Local Speedtest 
Downloaded 15.6 megabytes in 23 seconds. (693.75 KB/s)

Test End Timestamp 
2014/08/14 21:05:14.71
 
So for the past week I have been watching TV shows on Hulu and streaming using netflix, I always select the highest quality available for a stream. I have not seen any buffering on my tablet, pc or xbox. I use a 10meg business uncapped account. So I can safely say I do not think the streaming issues that people are complaining about are directly related to Afrihosts network.

Maybe I am just one of the lucky ones?
 
So for the past week I have been watching TV shows on Hulu and streaming using netflix, I always select the highest quality available for a stream. I have not seen any buffering on my tablet, pc or xbox. I use a 10meg business uncapped account. So I can safely say I do not think the streaming issues that people are complaining about are directly related to Afrihosts network.

Maybe I am just one of the lucky ones?

With my 10mb Business account I too have zero problems streaming Netflix & Hulu in HD on my Xbox, PC, and Android devices. On my WDTV Live media box, however, Hulu sometimes has weird freezing/buffering problems (been behaving recently though). I've come to realize that performance can vary on different devices.

There is definitely no general Netflix or Hulu streaming issue on Afrihost's network (using a 10mb unshaped account, at least). Twitch isn't so hot though...
 
Have you contacted Telkom to see if your local exchange it down?

Afrihost is working on my side....

Have you ever tried contacting Hellscum here in Pretoria on a Sunday?
I would have better luck getting a conversation with Obama via a direct line to his personal cellphone than getting through to anyone here at Telkom.

Line was perfectly fine until 9:57 this morning. Then it went dead and is still dead even though the router and router admin page shows there is a connection.


Opened a ticket in Client Zone, got a reply that a port reset was done and all should be fine yadda yadda blah blah, but 5 hours later and still no ADSL connection.
Nice.
 
Pretoria area (Waterkloof)
Also having DSL issues since this morning. Line with Afrihost so I logged fault with them and got this reply


Outage Num:22303
Telkom ADSL outage affecting Waterkloof (012 - 346, 460)
Telkom ADSL services in the following area may be Inaccessible : Waterkloof (012 - 346, 460)

but when I do a tracepath it seems like the mtn network

znh@yi:~$ tracepath www.google.co.za
1?: [LOCALHOST] pmtu 1500
1: 192.168.1.1 4.151ms
1: 192.168.1.1 7.564ms
2: 105-237-156-160.access.mtnbusiness.co.za 7.694ms pmtu 1492
2: 105-236-13-65-esr-lo.mtnbusiness.co.za 22.061ms
3: ipc-recieve-rb-2a.za.mtnbusiness.net 24.066ms asymm 9
4: rb-cr-1.za--rb-dca-1.za-a.mtnns.net 24.691ms asymm 8
5: jh-cr-2.za--rb-cr-1.za-a.mtnns.net 22.890ms asymm 8
6: qux-jh-dca-2.za-b.za.mtnbusiness.net 23.922ms asymm 8
7: ls-cr-2.uk--rb-cr-1.za-g.mtnns.net 328.737ms asymm 8
8: ls-cr-1.uk--ls-cr-2.uk-a.mtnns.net 306.504ms asymm 10
9: ls-pr-2.uk--ls-cr-1.uk-a.mtn.net 302.918ms asymm 13
10: no reply
11: no reply
12: no reply
etc.....
 
Last edited:
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