Afrihost Capped ADSL Feedback (MTN) - New beginning

[Davedes]

Still waiting for your team to get back to me on the high latency on my 3rd hop.

 

[Dianysis]

On AH:

tracert www.afrihost.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 33 ms 23 ms 24 ms 105-236-9-1-esr-lo.mtnbusiness.co.za [105.236.9.
1]
3 37 ms 28 ms 27 ms ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178
.53]
4 29 ms 27 ms 33 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 36 ms * 27 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 26 ms 26 ms 26 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 27 ms 29 ms 28 ms 196.44.31.99
8 28 ms 32 ms * 196.30.1.39
9 40 ms 33 ms 28 ms 196.31.220.21
10 41 ms 28 ms 29 ms 196.31.63.202
11 35 ms 36 ms 28 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
12 42 ms 27 ms 27 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

tracert www.gmail.com

Tracing route to googlemail.l.google.com [216.58.223.37]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 24 ms 25 ms 24 ms 105-236-9-1-esr-lo.mtnbusiness.co.za [105.236.9.
1]
3 38 ms 26 ms 26 ms ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
4 27 ms 26 ms 27 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 27 ms 37 ms 27 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 40 ms 34 ms 38 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 36 ms 28 ms 27 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
8 43 ms 41 ms * 41.181.139.99
9 26 ms 26 ms 26 ms 72.14.194.74
10 32 ms 29 ms 35 ms 72.14.239.129
11 36 ms 27 ms 26 ms jnb01s08-in-f5.1e100.net [216.58.223.37]

Trace complete.

Last Result:
Download Speed: 2421 kbps (302.6 KB/sec transfer rate)
Upload Speed: 432 kbps (54 KB/sec transfer rate)
Latency: 43 ms
5/7/2015, 6:38:38 PM

One of the better results I have tonight.
On a 4mbps line.

 

[AfriGuy]

Still waiting for your team to get back to me on the high latency on my 3rd hop.

View attachment 213904

Have you submitted a ticket around this?

 

[Davedes]

Have you submitted a ticket around this?

Plenty

 

[AfriGuy]

Plenty

Do you have a ref# I can look at?
Just a heads up, it's better to have one ticket with lots of feedback in it - it consolidates the feedback and makes it easy to track.

 

[Dianysis]

On CW:

tracert www.afrihost.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1
2 * 23 ms 23 ms 196-210-149-129.dynamic.isadsl.co.za [196.210.14
9.129]
3 * * 34 ms 196.38.73.113
4 26 ms 26 ms 26 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
5 30 ms 28 ms 28 ms core1-pkl-tg0-7-0-0.ip.isnet.net [168.209.1.162]

6 34 ms 35 ms 32 ms 168.209.1.170
7 29 ms 36 ms 41 ms mtnns-2.jinx.net.za [196.223.14.31]
8 30 ms 31 ms 31 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

9 38 ms 38 ms 37 ms 196.44.31.99
10 54 ms 29 ms 29 ms 196.30.1.53
11 29 ms 30 ms 34 ms 196.31.220.27
12 30 ms 36 ms * 196.31.63.202
13 29 ms 29 ms 31 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
14 43 ms 42 ms 44 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

tracert www.gmail.com

Tracing route to googlemail.l.google.com [216.58.223.5]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 33 ms 31 ms 23 ms 196-210-149-129.dynamic.isadsl.co.za [196.210.14
9.129]
3 38 ms * 25 ms cdsl1-rba-vl2153.ip.isnet.net [196.38.73.169]
4 29 ms 25 ms 27 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 40 ms 39 ms * core2b-pkl-te0-0-0-0.ip.isnet.net [196.26.0.63]

6 * 30 ms 27 ms 168.209.1.179
7 * 38 ms 38 ms 72.14.205.16
8 40 ms 37 ms * 72.14.237.239
9 * 34 ms 39 ms jnb01s07-in-f5.1e100.net [216.58.223.5]

Trace complete.

 

[Davedes]

Do you have a ref# I can look at?
Just a heads up, it's better to have one ticket with lots of feedback in it - it consolidates the feedback and makes it easy to track.

http://mybroadband.co.za/vb/showpost.php?p=15111770

There's a better one for you, see the one posted below it from a different ISP also.

 

[AfriGuy]

http://mybroadband.co.za/vb/showpost.php?p=15111770

There's a better one for you, see the one posted below it from a different ISP also.

I'd like to check this in a ticket though, it makes escalating things a whole stack easier.

 

[Davedes]

I'd like to check this in a ticket though, it makes escalating things a whole stack easier.

FHK-131-19104]

I'm sure it's all in that one. Also been posting multiple traceroutes here for nearly a month showing latency on the 3rd hop. Should it not have been raised from your reps in the forum?

 

[Dianysis]

On WA:

tracert www.afrihost.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 31 ms 23 ms 22 ms 196-210-149-129.dynamic.isadsl.co.za [196.210.14
9.129]
3 26 ms 28 ms 26 ms cdsl1-rba-vl2153.ip.isnet.net [196.38.73.169]
4 39 ms 39 ms 36 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 31 ms 28 ms 28 ms core2b-pkl-te0-0-0-0.ip.isnet.net [196.26.0.63]

6 41 ms 40 ms 36 ms 196.26.0.130
7 39 ms 31 ms 28 ms 41-208-29-126.mtnns.net [41.208.29.126]
8 37 ms 34 ms 34 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

9 41 ms 40 ms 34 ms 196.44.31.99
10 39 ms 42 ms 41 ms 196.30.1.39
11 31 ms 31 ms 35 ms 196.31.220.21
12 34 ms 30 ms 35 ms 196.31.63.202
13 28 ms 27 ms 27 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
14 42 ms 38 ms 28 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

tracert www.gmail.com

Tracing route to googlemail.l.google.com [216.58.223.5]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 22 ms 24 ms 23 ms 196-210-149-129.dynamic.isadsl.co.za [196.210.14
9.129]
3 30 ms 28 ms 26 ms 196.38.73.113
4 32 ms 30 ms 36 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
5 31 ms 30 ms 32 ms core1-pkl-tg0-7-0-0.ip.isnet.net [168.209.1.162]

6 29 ms 26 ms 26 ms 196.26.0.130
7 31 ms 31 ms 26 ms 72.14.205.16
8 29 ms 26 ms 27 ms 72.14.237.239
9 31 ms 32 ms 36 ms jnb01s07-in-f5.1e100.net [216.58.223.5]

Trace complete.

 

[Davedes]

FHK-131-19104]

I'm sure it's all in that one. Also been posting multiple traceroutes here for nearly a month showing latency on the 3rd hop. Should it not have been raised from your reps in the forum?

OCL-337-80653

And another, take note of the response from support on that one.

 

[Dianysis]

On a side note, since eskom started stage 2 load shedding at 5pm, my speeds improved quite a bit. Instead of 0.6 - 1.3 mbps can get 2.3 - 2.6 mbps. This occurs quite often.
No load shedding in my area at all at the moment.

 

[Davedes]

And another that went cold...

From: Matthew.K - Afrihost.com
Sent: Wed, 15 Apr 2015 at 02:42
Subject: ClientZone - Support Request : Capped ADSL
Ticket: GBE-430-17700
Good Evening David,

I do apologise for the delayed reply.

I have escalated your query to our day team and the supervisors on shift during this time. They will contact you during the day with regards to the issue at hand.

If there are any problems or you have any queries please let us know.

Have a great day and please let me know if I can help with anything else!

Warm regards

Matthew.K
Afrihost.com
Pure Internet Joy!

That supervisor must be a busy man, still waiting for his call from 15th April...

 

[AfriGuy]

OCL-337-80653

And another, take note of the response from support on that one.

I see this one is from a while back and doesn't have updated feedback from you.
Regardless, I'll escalate the ticket and get our Critical Care team to give you a buzz tomorrow to discuss a way forward.

 

[Davedes]

I see this one is from a while back and doesn't have updated feedback from you.
Regardless, I'll escalate the ticket and get our Critical Care team to give you a buzz tomorrow to discuss a way forward.

Doesn't have updated feedback from me because another ticket was opened along with all the traceroutes posted here.

 

[AfriGuy]

Doesn't have updated feedback from me because another ticket was opened along with all the traceroutes posted here.

The tickets have been escalated onto our Critical Care team, they'll be in touch tomorrow.

 

[steel_dog]

Aargh
Internets crawling now on Afrihost... Skype, unusable, international throughput plummeting...

The situation down South has been abysmal with the typical "Oh dear... let's check that for you... radio silence".
I heard of a problem with MTN's radius server. Someone from up North was informed of that.
Here's the situation... AGAIN
Come on Afrihost. Get this **** sorted out. I'm losing my patience. I need to get what I pay for - a stable performant service else please REFUND or ROLLOVER. This whole thing is just getting old.

On Afrihost account to www.afrihost.com and www.news24.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2     6 ms     7 ms     6 ms  105-236-240-129-esr-lo.mtnbusiness.co.za [105.236.240.129]
  3    28 ms    26 ms    24 ms  41.181.201.94
  4    51 ms    52 ms    51 ms  tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
  5    55 ms    55 ms    55 ms  compj-cpt-1.mtnns.net [196.44.18.2]
  6    33 ms    33 ms    38 ms  ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
  7    62 ms    60 ms    63 ms  rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
  8    36 ms    41 ms    44 ms  196.44.31.97
  9    37 ms    37 ms    39 ms  196.30.1.53
 10    52 ms    49 ms    52 ms  196.31.220.27
 11    66 ms    67 ms    64 ms  196.31.63.202
 12    31 ms    32 ms    32 ms  vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
 13    42 ms    43 ms    43 ms  www.afrihost.com [197.242.144.102]

Trace complete.

Tracing route to www.news24.com [41.86.110.200]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2     6 ms     6 ms     6 ms  105-236-240-129-esr-lo.mtnbusiness.co.za [105.236.240.129]
  3    54 ms    52 ms    53 ms  41.181.221.254
  4    63 ms    69 ms    71 ms  tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
  5    58 ms    54 ms    59 ms  unc-cpt-1.mtnns.net [196.44.18.8]
  6    49 ms    45 ms    46 ms  196.44.31.106
  7    70 ms    72 ms    73 ms  nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
  8    62 ms    65 ms    61 ms  1122.te0-0-0.cpt-pr-1.optinet.net [196.28.178.141]
  9    49 ms    48 ms    45 ms  tengig-0-0-0-1-cpt-p-1.mweb.co.za [197.84.7.1]
 10    35 ms    36 ms    38 ms  vl-12-cpt-hscore-2.mweb.co.za [197.84.5.254]
 11    59 ms    58 ms    60 ms  vp-02-14.bb.ctn.c27.za.net [196.28.178.70]
 12    30 ms    30 ms    29 ms  gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166]
 13    60 ms    56 ms    58 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
 14    41 ms    38 ms    39 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146]
 15    31 ms    29 ms    26 ms  www.news24.com [41.86.110.200]

Trace complete.

Now on CrystalWeb account to www.afrihost.com and www.news24.com
EISH!! This gets to www.afrihost.com FASTER than Afrihost

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2     6 ms     7 ms     6 ms  196-210-117-1.dynamic.isadsl.co.za [196.210.117.1]
  3     9 ms     8 ms     8 ms  vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
  4     8 ms     8 ms     7 ms  196.35.115.136
  5     9 ms     8 ms     8 ms  mi-za-cpt-p7-te0-7-0-0.ip.isnet.net [168.209.2.12]
  6     8 ms     8 ms     8 ms  168.209.6.131
  7     8 ms    11 ms    71 ms  mtnns-2.cinx.net.za [196.223.22.31]
  8     8 ms     8 ms     9 ms  196.44.0.75
  9    27 ms    27 ms    26 ms  rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
 10    27 ms    27 ms    28 ms  196.44.31.97
 11    28 ms    28 ms    28 ms  196.31.220.10
 12    28 ms    50 ms    28 ms  196.31.220.21
 13    27 ms    27 ms    27 ms  196.31.63.202
 14    28 ms    28 ms    28 ms  vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
 15    28 ms    28 ms    27 ms  www.afrihost.com [197.242.144.102]

Trace complete.

Tracing route to www.news24.com [41.86.110.200]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2     6 ms     6 ms     6 ms  196-210-117-1.dynamic.isadsl.co.za [196.210.117.1]
  3     8 ms     9 ms     8 ms  vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
  4     8 ms     8 ms     7 ms  196.35.115.136
  5     9 ms     9 ms     9 ms  mi-za-cpt-p8-te0-0-0-0.ip.isnet.net [168.209.6.13]
  6     9 ms     9 ms     8 ms  168.209.6.131
  7     9 ms     9 ms     9 ms  mweb.cinx.net.za [196.223.22.32]
  8    12 ms    10 ms    10 ms  tengig-0-7-0-3-cpt-p-2.mweb.co.za [197.84.7.2]
  9     9 ms     9 ms     9 ms  vl-12-cpt-hscore-2.mweb.co.za [197.84.5.254]
 10    10 ms     9 ms     8 ms  vp-02-14.bb.ctn.c27.za.net [196.28.178.70]
 11    10 ms    10 ms    10 ms  gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166]
 12    10 ms     9 ms     9 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
 13    11 ms    10 ms     9 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146]
 14    10 ms     9 ms     9 ms  41-86-110-200.mweb.co.za [41.86.110.200]

Trace complete.

 

[Loppas]

This bad ping and/or packetloss from the IPC onwards has become a given during 8-10:30pm on week days.

 

[Hummercellc]

The situation down South has been abysmal with the typical "Oh dear... let's check that for you... radio silence".
I heard of a problem with MTN's radius server. Someone from up North was informed of that.
Here's the situation... AGAIN
Come on Afrihost. Get this **** sorted out. I'm losing my patience. I need to get what I pay for - a stable performant service else please REFUND or ROLLOVER. This whole thing is just getting old.

On Afrihost account to www.afrihost.com and www.news24.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2     6 ms     7 ms     6 ms  105-236-240-129-esr-lo.mtnbusiness.co.za [105.236.240.129]
  3    28 ms    26 ms    24 ms  41.181.201.94
  4    51 ms    52 ms    51 ms  tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
  5    55 ms    55 ms    55 ms  compj-cpt-1.mtnns.net [196.44.18.2]
  6    33 ms    33 ms    38 ms  ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
  7    62 ms    60 ms    63 ms  rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
  8    36 ms    41 ms    44 ms  196.44.31.97
  9    37 ms    37 ms    39 ms  196.30.1.53
 10    52 ms    49 ms    52 ms  196.31.220.27
 11    66 ms    67 ms    64 ms  196.31.63.202
 12    31 ms    32 ms    32 ms  vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
 13    42 ms    43 ms    43 ms  www.afrihost.com [197.242.144.102]

Trace complete.

Tracing route to www.news24.com [41.86.110.200]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2     6 ms     6 ms     6 ms  105-236-240-129-esr-lo.mtnbusiness.co.za [105.236.240.129]
  3    54 ms    52 ms    53 ms  41.181.221.254
  4    63 ms    69 ms    71 ms  tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
  5    58 ms    54 ms    59 ms  unc-cpt-1.mtnns.net [196.44.18.8]
  6    49 ms    45 ms    46 ms  196.44.31.106
  7    70 ms    72 ms    73 ms  nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
  8    62 ms    65 ms    61 ms  1122.te0-0-0.cpt-pr-1.optinet.net [196.28.178.141]
  9    49 ms    48 ms    45 ms  tengig-0-0-0-1-cpt-p-1.mweb.co.za [197.84.7.1]
 10    35 ms    36 ms    38 ms  vl-12-cpt-hscore-2.mweb.co.za [197.84.5.254]
 11    59 ms    58 ms    60 ms  vp-02-14.bb.ctn.c27.za.net [196.28.178.70]
 12    30 ms    30 ms    29 ms  gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166]
 13    60 ms    56 ms    58 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
 14    41 ms    38 ms    39 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146]
 15    31 ms    29 ms    26 ms  www.news24.com [41.86.110.200]

Trace complete.

Now on CrystalWeb account to www.afrihost.com and www.news24.com
EISH!! This gets to www.afrihost.com FASTER than Afrihost

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2     6 ms     7 ms     6 ms  196-210-117-1.dynamic.isadsl.co.za [196.210.117.1]
  3     9 ms     8 ms     8 ms  vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
  4     8 ms     8 ms     7 ms  196.35.115.136
  5     9 ms     8 ms     8 ms  mi-za-cpt-p7-te0-7-0-0.ip.isnet.net [168.209.2.12]
  6     8 ms     8 ms     8 ms  168.209.6.131
  7     8 ms    11 ms    71 ms  mtnns-2.cinx.net.za [196.223.22.31]
  8     8 ms     8 ms     9 ms  196.44.0.75
  9    27 ms    27 ms    26 ms  rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
 10    27 ms    27 ms    28 ms  196.44.31.97
 11    28 ms    28 ms    28 ms  196.31.220.10
 12    28 ms    50 ms    28 ms  196.31.220.21
 13    27 ms    27 ms    27 ms  196.31.63.202
 14    28 ms    28 ms    28 ms  vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
 15    28 ms    28 ms    27 ms  www.afrihost.com [197.242.144.102]

Trace complete.

Tracing route to www.news24.com [41.86.110.200]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2     6 ms     6 ms     6 ms  196-210-117-1.dynamic.isadsl.co.za [196.210.117.1]
  3     8 ms     9 ms     8 ms  vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
  4     8 ms     8 ms     7 ms  196.35.115.136
  5     9 ms     9 ms     9 ms  mi-za-cpt-p8-te0-0-0-0.ip.isnet.net [168.209.6.13]
  6     9 ms     9 ms     8 ms  168.209.6.131
  7     9 ms     9 ms     9 ms  mweb.cinx.net.za [196.223.22.32]
  8    12 ms    10 ms    10 ms  tengig-0-7-0-3-cpt-p-2.mweb.co.za [197.84.7.2]
  9     9 ms     9 ms     9 ms  vl-12-cpt-hscore-2.mweb.co.za [197.84.5.254]
 10    10 ms     9 ms     8 ms  vp-02-14.bb.ctn.c27.za.net [196.28.178.70]
 11    10 ms    10 ms    10 ms  gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166]
 12    10 ms     9 ms     9 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
 13    11 ms    10 ms     9 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146]
 14    10 ms     9 ms     9 ms  41-86-110-200.mweb.co.za [41.86.110.200]

Trace complete.

I feel you pain, I have the exact same problem! Critical Care is absolutely unless, almost 6 months and counting....

 

[caroper]

I feel you pain, I have the exact same problem! Critical Care is absolutely unless, almost 6 months and counting....

In other news MTN are saying the Gallows Hill was subjected to a DDS attack.

It isn't an attack it is the Afrihost users performing all the useless trace routes that get requested, just to keep file 13 full, and delay having to actually do anything to solve the problem like admit responsibility or buy more IPC.

Have a great day and please let me know if I can help with anything else!