Afrihost CAPPED ADSL Feedback (MTN)

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A quick question regarding the Afrihost Capped Unshaped DSL packages - Does AH shape or throttle Teamviewer during business hours?

TeamViewer is the standard support tool I use and I need it operating at full speed during business hours.

Thanks.
 
A quick question regarding the Afrihost Capped Unshaped DSL packages - Does AH shape or throttle Teamviewer during business hours?

TeamViewer is the standard support tool I use and I need it operating at full speed during business hours.

Thanks.

Heya :)

Our Capped accounts are completely unshaped, shaping doesn't exist on these packages.
 
If I downgrade from uncapped to 30GB capped today, will the Uncapped product continue to work until December 1st when the switch will take place?
 
I have no clue as to why it would have made any difference, but I changed my 150GB Capped account (that was running 6Mb) to a 6Mb Business DSL account earlier today and I can watch YouTube vids at 720p with no issues.

And that is while downloading at the same time. All in all, everything is better with the new account.
 
Hi All
Seems I have found a new home, have moved from 4Mbps Uncapped to 4Mbps capped today ... Afriman will be relieved because I was a focal unsatisfied uncapped customer with shaping at a ridicules rate. My first speed test today was nearly 4 times faster than yesterday, basically I am a happy camper .. for now :)
 
If I downgrade from uncapped to 30GB capped today, will the Uncapped product continue to work until December 1st when the switch will take place?

Correct :) The change over will take place at the end of the month.
 
I have no clue as to why it would have made any difference, but I changed my 150GB Capped account (that was running 6Mb) to a 6Mb Business DSL account earlier today and I can watch YouTube vids at 720p with no issues.

And that is while downloading at the same time. All in all, everything is better with the new account.

Strange indeed, keep us posted on the feedback when using this account over your old one.
 
Hi All
Seems I have found a new home, have moved from 4Mbps Uncapped to 4Mbps capped today ... Afriman will be relieved because I was a focal unsatisfied uncapped customer with shaping at a ridicules rate. My first speed test today was nearly 4 times faster than yesterday, basically I am a happy camper .. for now :)

That's awesome to hear :)
 
Hi Afriguy.


I recently moved my aunt from a 4mb uncapped with MWEB and it was fine, to a capped 100gb with Afrihost. She has been upgraded to a 10mb line yet im getting this.

http://speedtest.ookla.com/result/2398140297.png

Downstream Upstream
Connection Speed 10015 kbps 1023 kbps
Line Attenuation 15.0 db 7.6 db
Noise Margin 10.6 db 11.7 db


Please assist.
 
Hi Afriguy.


I recently moved my aunt from a 4mb uncapped with MWEB and it was fine, to a capped 100gb with Afrihost. She has been upgraded to a 10mb line yet im getting this.

http://speedtest.ookla.com/result/2398140297.png

Downstream Upstream
Connection Speed 10015 kbps 1023 kbps
Line Attenuation 15.0 db 7.6 db
Noise Margin 10.6 db 11.7 db


Please assist.

Sorry to hear this :( Drop me a PM with your account info and I'll have a look at the line for you.
 
your website says your capped data is unshapped. is this true or just a marketing ploy?
 
your website says your capped data is unshapped. is this true or just a marketing ploy?

Not at all, our Capped and Business Uncapped accounts are completely unshaped :) Any of our clients on these packages can confirm this.
 
Hi Afriguy.


I recently moved my aunt from a 4mb uncapped with MWEB and it was fine, to a capped 100gb with Afrihost. She has been upgraded to a 10mb line yet im getting this.

http://speedtest.ookla.com/result/2398140297.png

Downstream Upstream
Connection Speed 10015 kbps 1023 kbps
Line Attenuation 15.0 db 7.6 db
Noise Margin 10.6 db 11.7 db


Please assist.

You are too far from the exchange.
 
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