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Question of the Day: Do you think you could pass a driver's licence test without any preparation?
Afrihost CAPPED ADSL Feedback (MTN)
- Thread starter eddief1
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I posted a bad speedtest and then realised my router was configured with an account from another isp.
In that case :twisted:
techead
Honorary Master
Afriman, I'd like to know why I have Afrihost connectivity issues when connecting to Netflix? I can browse the website, but when I click ANYTHING it just gives me a red cirlce that goes around and around... You talking to an "old hand" at Netflix, been using it for years.
Change to an IS based capped account, and the problem goes away.
Change back to my AH capped account, problem returns
Change again to IS based capped account, and the problem goes away again...
Change back to my AH account and the problem remains.
????
Change to an IS based capped account, and the problem goes away.
Change back to my AH capped account, problem returns
Change again to IS based capped account, and the problem goes away again...
Change back to my AH account and the problem remains.
????
That's definitely a weird one, I can't really comment on first hand experience around Netflix as I don't use it
Looks like AfriGenie is running through some options in another thread though. Is the streaming poor regardless of the platform you're watching Netflix on?
techead
Honorary Master
That's definitely a weird one, I can't really comment on first hand experience around Netflix as I don't use it
Looks like AfriGenie is running through some options in another thread though. Is the streaming poor regardless of the platform you're watching Netflix on?
Poor? It's non-existent when I have my AH ISP active in my router. Yes, I saw that thread and I commented there as well. Not to duplicate, but I think its something worth talking about considering more and more people use Netflix these days, and the amount of time that I have wasted on trying to solve it.
The thread I linked seems to centre around Netflix issues on Chrome, what platforms have you tested on?
If it is a "Netflix issues on Chrome" why does it go away if a none MTN carrier is used?
I have also been getting streaming issues with AH lately and find that a shaped Telkom account actually out performs AH unshaped from 7PM to 11PM.
Samurai_dbn
Active Member
Is something up with Afrihost? Been getting horrid speeds all afternoon. Have tried rebooting the router etc, no change.
When I switch to another ISP it's full steam ahead.
When I switch to another ISP it's full steam ahead.
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Is something up with Afrihost? Been getting horrid speeds all afternoon. Have tried rebooting the router etc, no change.
When I switch to another ISP it's full steam ahead.
There don't appear to be any network or bandwidth issue on our side at the moment.
Could you please send me a PM with your account details so that I can look into this from my side.
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I find it very worrisome that you are seeing a drop in performance during those times only.
When the Afrihost account performance drops off, do you see an increase in latency as well? Have you been able to test with any other accounts apart from the Telkom one? I've noticed that the Telkom ISP accounts use a completely different routing and network backbone between the modem and the IPC.
I can safely say that live streaming has been sh*t all week from CT pinelands exchange (axxess too).
XBMC just stutters, buffers, sound goes to pot and then stream dies.
I use a certain paid service but funny YouTube is fine WTF?
Can only be IPC capacity again.
I'm so sick of this. I'm cancelling all my MTN related accounts and will switch between VOX and OW since they work perfectly most of the time. Don't care if it costs more.
XBMC just stutters, buffers, sound goes to pot and then stream dies.
I use a certain paid service but funny YouTube is fine WTF?
Can only be IPC capacity again.
I'm so sick of this. I'm cancelling all my MTN related accounts and will switch between VOX and OW since they work perfectly most of the time. Don't care if it costs more.
Trying to communicate with the people using the afrihost ticket system, and its a tedious process. So I'm now here to see if anyone can help me. I have a 2Mb capped ADSL account using a 4-port Planet Router. I live in Glen Marais JHB.
Last night (19th) at around 9:30PM, I had a disconnect, line went dead for about 5 mins and came on. Afterwards, my latency has been unstable, and downloads are up and down. I play MMO's on a European server and my latency quickly climbed past 5000ms up until i got disconnected. Contacted Afrihost using their ticket system and they requested some tracert results. The results to europe are mostly around 220ms which is normal.
Speedtest results are interesting though:
2/20/2015 8:41 PM GMT 105.210.47.106 0.66 Mb/s 0.37 Mb/s 34 ms Johannesburg < 50 mi
2/20/2015 8:44 PM GMT 105.210.47.106 0.18 Mb/s 0.40 Mb/s 244 ms London ~ 5650 mi
Youtube streaming at 480 doesn't work well at all with lots of buffering going on. Funny enough, I get my full 200kb/s when trying to download a 200mb display driver from AMD's website. But as it is, gaming/youtube is currently a no-no.
Just received an email from Babini.N - gave me an account to test, so I'll give that a try. Will report back on what happens.
Last night (19th) at around 9:30PM, I had a disconnect, line went dead for about 5 mins and came on. Afterwards, my latency has been unstable, and downloads are up and down. I play MMO's on a European server and my latency quickly climbed past 5000ms up until i got disconnected. Contacted Afrihost using their ticket system and they requested some tracert results. The results to europe are mostly around 220ms which is normal.
Speedtest results are interesting though:
2/20/2015 8:41 PM GMT 105.210.47.106 0.66 Mb/s 0.37 Mb/s 34 ms Johannesburg < 50 mi
2/20/2015 8:44 PM GMT 105.210.47.106 0.18 Mb/s 0.40 Mb/s 244 ms London ~ 5650 mi
Youtube streaming at 480 doesn't work well at all with lots of buffering going on. Funny enough, I get my full 200kb/s when trying to download a 200mb display driver from AMD's website. But as it is, gaming/youtube is currently a no-no.
Just received an email from Babini.N - gave me an account to test, so I'll give that a try. Will report back on what happens.
I'm wondering if they are indeed doing some kind of live http streaming prioritization, certainly in Cape Town, for You Tube, NetFlix, Offside Streams which all seem to work well for me - and stuff live http streaming from anywhere else!
Update:
The test account that I received behaves exactly the same as my afrihost one. No difference.
Update:
I think my problem is solved. Well Im not really sure. Received an email from Graeme.B suggesting that I test out my line with a different router and cable as it seems theres trouble with the voice line cable.
So I swapped out my Planet router with my back up one - a TP-Link using a different cable as well.
As it turned out, youtube streaming is back to normal and latencies are back to around 220ms (Europe).
The only odd thing is when i do a tracert to 185.60.114.159, everything times out.
A tracert to www.afrihost.co.za also results in everything timing out. Strange.
Update:
Just when I think that all seems fixed, latencies are back up to over a 1000ms. I'm now convinced that the problem doesn't lie on my side as by now, I've tested out another account and different hardware. Yet the problem remains. It's gotta be on Telkom's end.
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I doubt that Afrihost is intentionally doing anything like that but, given all of MTN's ranting about OtA providers must pay, I would not be surprised if MTN were doing something at a lower network level.
It could possibly in conjunction with the local VoD providers that are starting to emerge.
We have no net neutrality agreements in RSA, MTN and others lobbied against it, so even if they are prioritising certain VoD providers at the expense of others, ICASA would be power less to do anything about it.
I must say that the recent tests showing that IS or Telkom based ISP are not effected, whilst all MTN based ISP's are, makes me lean in that direction. Conspiracy theory or not.
Proof of AH streaming issue in Cape Town:
Afrihost - averaging 39.2 KB/s buffering for ~10 min still not started:
webafrica - averaging 278.7 KB/s - no buffering starts instantly
In the above image the lead trace is the AH stream, the gap is the Router being reconfigured to WA and the tail is the WA stream.
Same file, same server, same PC, same router, same line, same exchange, less than 5 min separates tests.
All tests are in Chrome Browser (As Chrome was indicated earlier today as a possible problem).
If AH has no IPC issue, is not shaping and it is obviously not the exchange, line, or router then what the hell is going on?
It is like this every evening.
edit:
Format / spelling
Afrihost - averaging 39.2 KB/s buffering for ~10 min still not started:
webafrica - averaging 278.7 KB/s - no buffering starts instantly
In the above image the lead trace is the AH stream, the gap is the Router being reconfigured to WA and the tail is the WA stream.
Same file, same server, same PC, same router, same line, same exchange, less than 5 min separates tests.
All tests are in Chrome Browser (As Chrome was indicated earlier today as a possible problem).
If AH has no IPC issue, is not shaping and it is obviously not the exchange, line, or router then what the hell is going on?
It is like this every evening.
edit:
Format / spelling
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Just for the sake of interest I decided to retry the same file, same server, but with a Telkom Shaped account:
Telkom Shaped beats Afrihost Unshaped hands down at that speed.
By an order of magnitude in fact (AH 39.2 Telkom 395.0)
It even beats WA by 25% and is peaking at 5.43Mb/s throughput as I type.
I think it is time to reevaluate my ISP use if AH / MTN is not able to handle streaming and I am already paying for the Telkom Account and I don't need all the fluff that PLUS+ adds, I just want Streaming to work.
EDIT:
After watching the Movie I switched to a Live TV Feed of SKY Sport F1 and am getting a better picture than I ever had on AH, I think we are starting to see a role reversal here.
I blame MTN for the degradation, not AfriHost, but Afrihost have to take the blame for switching over and selling out the client base.
Telkom Shaped beats Afrihost Unshaped hands down at that speed.
By an order of magnitude in fact (AH 39.2 Telkom 395.0)
It even beats WA by 25% and is peaking at 5.43Mb/s throughput as I type.
I think it is time to reevaluate my ISP use if AH / MTN is not able to handle streaming and I am already paying for the Telkom Account and I don't need all the fluff that PLUS+ adds, I just want Streaming to work.
EDIT:
After watching the Movie I switched to a Live TV Feed of SKY Sport F1 and am getting a better picture than I ever had on AH, I think we are starting to see a role reversal here.
I blame MTN for the degradation, not AfriHost, but Afrihost have to take the blame for switching over and selling out the client base.
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RogueTr00per
Honorary Master
Afri-people, if I want to downgrade my line from 4mbps to 2mbps and cancel my 100gb data, I should do this before the 25th, right? But then will my line speed be downgraded at the end of the month or before then / within 48 hours of the downgrade request?
edit: To rephrase, when should I action the above?
edit: To rephrase, when should I action the above?
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wingnut771
Honorary Master
Which is why I left years ago.
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