Afrihost Capped DSL Feedback

E

electrofreeze

Expert Member
Joined
Jun 12, 2004
Messages
1,088
and once again the internet was reset by ah and we lost our work modem got stuck so had to reboot
I am sorry but this is not what we signed up for as it never had these problems before
how the hell do you reset in the middle of the day when people are using the internet
 
C

Chris333

Active Member
Joined
May 19, 2016
Messages
63
Hi Afri-guys, I need clarification regarding your bundle price which is advertised as including Telkom voice Line rental... I am on one of these bundles but still pay my Telkom line rental separate every month. Could you please clarify?
 
W

wingnut771

Honorary Master
Joined
Feb 15, 2011
Messages
28,146
Chris333 said:
Hi Afri-guys, I need clarification regarding your bundle price which is advertised as including Telkom voice Line rental... I am on one of these bundles but still pay my Telkom line rental separate every month. Could you please clarify?
Click to expand...

Is it? Normally bundles are dsl line and data.
 
C

Chris333

Active Member
Joined
May 19, 2016
Messages
63
wingnut771 said:
Is it? Normally bundles are dsl line and data.
Click to expand...

Yeah I know, I was shopping around looking for changing to an uncapped package and noticed that line item, double checked capped bundles and found it there too hence I am questioning.

afrihost.JPG
 
AfriFella

AfriFella

Afrihost
Company Rep
Joined
Jun 2, 2015
Messages
2,828
Chris333 said:
Hi Afri-guys, I need clarification regarding your bundle price which is advertised as including Telkom voice Line rental... I am on one of these bundles but still pay my Telkom line rental separate every month. Could you please clarify?
Click to expand...

Are you referring to your Telkom voice line and DSL line separately?
 
C

Chris333

Active Member
Joined
May 19, 2016
Messages
63
AfriFella said:
Are you referring to your Telkom voice line and DSL line separately?
Click to expand...

Well that's what I am asking you guys as that's what you have advertised as if both those costs are included in the bundle? Check your website and my post above.
 
B

BigBear

Expert Member
Joined
Apr 24, 2008
Messages
2,197
Chris333 said:
Well that's what I am asking you guys as that's what you have advertised as if both those costs are included in the bundle? Check your website and my post above.
Click to expand...
Telkom Landline is seperate R199 pm

Telkom DSL Line R165-599 pm is combined with Afrihost data bundle.

Usually.
 
AfriGenie

AfriGenie

Afrihost
Company Rep
Joined
Oct 9, 2014
Messages
7,266
Chris333 said:
Well that's what I am asking you guys as that's what you have advertised as if both those costs are included in the bundle? Check your website and my post above.
Click to expand...

I think part of the site wasn't loading correctly for you. :( The Voice line rental is definitely not included in the Bundle.

DSL Bundles.PNG

I've included a screenshot of what the page should look like.
 
C

Chris333

Active Member
Joined
May 19, 2016
Messages
63
AfriGenie said:
I think part of the site wasn't loading correctly for you. :( The Voice line rental is definitely not included in the Bundle.

View attachment 447122

I've included a screenshot of what the page should look like.
Click to expand...

Ah yes :D thats exactly what the issue is... Can anyone else check this on Chrome or is it just something wrong on my end.

Thanks!

...Nevermind, I just tested on my phone, seems my work blocks some elements of your site..apologies for the oversight!
 
Last edited:
J

jordaalo

Active Member
Joined
Jun 23, 2017
Messages
35
My line is up again for now. If you did something i thank you. Lets see if it stays up
 
Aghori

Aghori

Honorary Master
Joined
May 11, 2009
Messages
14,245
I notice that theres some data thats called "Free Time" on the clientzone (unshaped capped account). What times are these allocated for?

Thanks for that btw.
 
You must log in or register to reply here.
Top