- Jul 18, 2006
Your outgoing spam filter is blocking our mails and support tickets are not being responded to or offering "helpful" suggestions like remove URL's from the mails, a bit difficult in our use case... Please assist!
If the outgoing mail is blocked by the spam filter, go to your email settings and either change your outgoing server to your ISP's server
train the spam filter by uploading examples of the mails being blocked in eml format to the spam filter via cPanel >> Professional Spams Filter
request that your mails not be filtered via the spam filter, the latter opens you up for spam mails though.
Just curious as to why ask this in the capped ADSL post, why not create a post for your query? #justsaying