Afrihost Capped DSL Feedback

In light of the small capped accounts going away, I'm on the 50GB unshaped capped for R 99. Am I unaffected?
 
Not sure if CSGO is the issue or AH but I've been routed to Indian servers for most of this week???

That's not something we would have changed. Are you seeing the same thing this evening?
 
That's not something we would have changed. Are you seeing the same thing this evening?

I'm seeing this everyday this week including right now

10% packetloss and 150ping to SA servers xD

I'm just a little pissed off.
 
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Does Afrihost shape normal capped account on a daily basis between around 6-10 pm?

I am Specifically referring to torrent downloads.

I basically cant download anything when i get home after work until 10pm. Kind of suck that i basically am forced to either download after 10pm or get a unshaped account.
 
Not using it anymore but:
Fri, Mar 31, 2017 at 10:01 PM

We trust that you are well!

Please note that your account [email protected] that was on a 150 GB DSL Unshaped Package has been cancelled as per your request.

You have chosen to cancel the account as from the 2017-03-31.

As a result the account has now been deleted from our Internet Connectivity server and is no longer active.

If you have any questions regarding this, or would like to reinstate the account, please let us know.

While we sincerely regret losing you as a client we do wish you all of the absolute best for the future!

The Afrihost Team

You cancelled it two hours early...
 
Never received my 100 gigs of data. I downgraded to 20 gig package, but with the announcement of no more smaller packages, i was said i would receive 100 gigs for April and May. Think i had data carry over, but never received my 100 gigs. Anybody else on the smaller packages not receive it?
 
Never received my 100 gigs of data. I downgraded to 20 gig package, but with the announcement of no more smaller packages, i was said i would receive 100 gigs for April and May. Think i had data carry over, but never received my 100 gigs. Anybody else on the smaller packages not receive it?

Yep same but tbh, I don't use so much so no big.
 
Never received my 100 gigs of data. I downgraded to 20 gig package, but with the announcement of no more smaller packages, i was said i would receive 100 gigs for April and May. Think i had data carry over, but never received my 100 gigs. Anybody else on the smaller packages not receive it?

Same here.
 
Afriman, I want to check with you, is DSTV Catchup and Showmax seen as realtime services? When I start to watch a programme on catchup it load for 30 sec and then it downloaded 1 second of video. Thats me on shapped account and 20mb vdsl.
 
Bad performance in Cape Town

Hey AfriPeeps,

Network is performing horribly in CPT.

1. Can confirm no other traffic on WAN

2. Bras is ok
Code:
Ping statistics for 155.239.255.250:
    Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 21ms, Average = 19ms

3. Speeds are awful across the piece - NNTP (200KB/s); International Speedtests (<5mbps); Local (6.3mbps)
- http://beta.speedtest.net/result/6184103567.png
- http://beta.speedtest.net/result/6184161371.png

4. Visualware tests from NY and London paint a dismal picture
VisualWare-02Apr17.PNG

5. Attached an arb traceroute for reference
Issues at 169.1.5.106 - which was noted a few weeks back as exhibiting the same.
Issues at the Optinet hops - which was noted a few weeks back in response to the DSTV issue.
Code:
Tracing route to news24.com [41.86.110.143]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
  2     *        *        *     Request timed out.
  3    69 ms    72 ms    74 ms  cpt-up1.ip.adsl.co.za [169.1.5.105]
  4    90 ms    97 ms   106 ms  cpt-up2.ip.adsl.co.za [169.1.5.106]
  5    88 ms    73 ms    65 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6    31 ms    31 ms    21 ms  optinet.ixp.capetown [196.10.140.145]
  7    22 ms    23 ms    22 ms  te0-0-0-1.cpt-p-2.optinet.net [197.84.7.34]
  8    46 ms    40 ms    39 ms  vl12.cpt-hscore-2.optinet.net [197.84.5.254]
  9    22 ms    21 ms    20 ms  vp-02-14.bb.ctn.c27.za.net [196.28.178.70]
 10    21 ms    20 ms    22 ms  gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166]
 11   131 ms   131 ms   124 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
 12    22 ms    21 ms    21 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146]
 13    21 ms    21 ms    21 ms  41-86-110-143.mweb.co.za [41.86.110.143]

The good times couldn't last could they? :(
 
speeds are up to crap today

EXACTLY! See my post above. Couldn't last a blooming week could it :(
Seems as if I'm experiencing deja vu from - recall the MTN network fiasco?!??!

... AND if I hear the word isolated I'm going to bloody freek out. So people best read page 80 of this thread before commenting. That should help focus action on this.
:(
 
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So it seems dropping my sync speed didn't solve the problem. Still getting random line drops, but less often now. Any advice Fella?
 
yep we were lucky that it worked longer than 2 days this time but looks like it is back to the ah crappiness again
 
I'm seeing this everyday this week including right now

10% packetloss and 150ping to SA servers xD

I'm just a little pissed off.

To which servers are you seeing the packet loss and the high latency?
 
Does Afrihost shape normal capped account on a daily basis between around 6-10 pm?

I am Specifically referring to torrent downloads.

I basically cant download anything when i get home after work until 10pm. Kind of suck that i basically am forced to either download after 10pm or get a unshaped account.

The shaping on the Shaped Capped accounts isn't set for a fixed period. Shaping is applied to the Home Uncapped, Premium Uncapped and Priority Uncapped before any shaping is applied, and then it will only be as little as possible.

How do your speedtests compare during those periods? Are you seeing any increases in latency?
 
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