Afrihost Capped DSL Feedback

[CamiKaze]

Does Afrihost throttle download speeds when using SABNzbd?
I've been getting a maximum of 25 kbps on a capped account whenever downloading through SAB.

 

[Zertop]

My greatness I'm getting frustrated. Syncing at 12Mbps with 10Mbps Capped Unshaped Account, no line issues or exchange congestion, yet *all* downloads settling down at 50Kbps...

Why? I don't even know whats going on right now?

 

[electrofreeze]

speeds and browsing is up to crap lately makes you wonder what we are paying for

 

[TomasW]

Anyone having issue with Hulu on Afrihost? DNS working fine, youtube 4K playback also works but Hulu loads up, shows list of series but won't playback the selected episode.

 

[CamiKaze]

So now I can't even watch anything on Youtube... for the whole day.
I sent an email to your support team this afternoon but WTF? nothing going on? Are you guys taking the day off?

 

[steel_dog]

Does Afrihost throttle download speeds when using SABNzbd?
I've been getting a maximum of 25 kbps on a capped account whenever downloading through SAB.

You're likely hitting the local server. It sucks. Raised this with AH mothership on Thursday - happened to call on a totally different issue unrelated to the issues I've been raising on this thread and the promises of attention - just saying! They'll raise with the NOC team. Try the following IP. Works for me. Might for you. Change news.afrihost.co.za to 81.171.92.222. I get full speeds on that. Nothing worthwhile on the local server.

 

[steel_dog]

So now I can't even watch anything on Youtube... for the whole day.
I sent an email to your support team this afternoon but WTF? nothing going on? Are you guys taking the day off?

Working in CPT - for a change.
Pushing 16/17mbps on this trailer. https://www.youtube.com/watch?v=OiAmnKUaNmc
Oh - I hate when I can reach the support team and have to wait in hope. Frustrating 'cause you never know whether they've got it, whether they'll respond. We should have an SLA for response time.

 

[CamiKaze]

Working in CPT - for a change.
Pushing 16/17mbps on this trailer. https://www.youtube.com/watch?v=OiAmnKUaNmc
Oh - I hate when I can reach the support team and have to wait in hope. Frustrating 'cause you never know whether they've got it, whether they'll respond. We should have an SLA for response time.

I'm in CPT.

 

[steel_dog]

I'm in CPT.

Just checked my NNTP downloads today.
@15h00 - 1.9MB/s - almost line speed.
@19h30 - 500KB/s - poor but I'll take it.
Does indicate something is going on. Shaping, Throttling, Congestion, Something.

 

[Icemanbrfc]

Working in CPT - for a change.
Pushing 16/17mbps on this trailer. https://www.youtube.com/watch?v=OiAmnKUaNmc
Oh - I hate when I can reach the support team and have to wait in hope. Frustrating 'cause you never know whether they've got it, whether they'll respond. We should have an SLA for response time.

These days i only watch trailers. They are so much better, than the actual movies at times

 

[Icemanbrfc]

Working in CPT - for a change.
Pushing 16/17mbps on this trailer. https://www.youtube.com/watch?v=OiAmnKUaNmc
Oh - I hate when I can reach the support team and have to wait in hope. Frustrating 'cause you never know whether they've got it, whether they'll respond. We should have an SLA for response time.

These days i just watch trailers. They are so much better, than the actual movies at times

 

[steel_dog]

These days i only watch trailers. They are so much better, than the actual movies at times

 

[AfriGenie]

Lol yeh well i do have to paint. Problem is, its F1 weekend

Vettel and Ferrari won!

 

[AfriGenie]

Love it when my line is less than 1% of my actual throughput. And this is on youtube. (every video)

What did your speedtests look like? Which DNS servers are you using?

 

[Icemanbrfc]

That sounds like a a broken line somewhere. I hope Telkom can get you up and running again quickly!

Back up and running

 

[AfriGenie]

So if I've now had a enough of getting shaped every night on my capped account, how easily and quickly can I forfeit my double data to get guaranteed unshaped speeds?

If you change your package to an Unshaped Account that costs more, the upgrade will be immediate, if you upgrade to an Unshaped account that costs the same or less the package will be effective from the 1st of April.

 

[AfriGenie]

Does Afrihost throttle download speeds when using SABNzbd?
I've been getting a maximum of 25 kbps on a capped account whenever downloading through SAB.

There may have been some shaping, but that sounds a bit extreme. Do you have any other NZB servers that use? How do they compare?

 

[AfriGenie]

My greatness I'm getting frustrated. Syncing at 12Mbps with 10Mbps Capped Unshaped Account, no line issues or exchange congestion, yet *all* downloads settling down at 50Kbps...

Why? I don't even know whats going on right now?

View attachment 425932

That doesn't look like right... What sort of speeds were you getting on your speedtest?

 

[AfriGenie]

speeds and browsing is up to crap lately makes you wonder what we are paying for

It doesn't look like there were any issues on Friday night. What sort of download speeds were you getting?

 

[AfriGenie]

Anyone having issue with Hulu on Afrihost? DNS working fine, youtube 4K playback also works but Hulu loads up, shows list of series but won't playback the selected episode.

That's strange... Which web browser are you using?