Thanks, Appreciate that!
It definitely looks like there is an issue on your DSL line. I've logged the fault with Openserve, you should be receiving the reference number via SMS shortly.
We'll escalate this as quickly as we can from our side.
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Afrihost Capped DSL Feedback
- Thread starter AfriFella
- Start date
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Any tests I can look at?
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Great!
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standerr
Well-Known Member
Not looking good at all tonight
Code:
Tracing route to www.exa.co.za [197.221.2.20]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 10.1.0.254
2 <1 ms <1 ms <1 ms 10.100.0.1
3 * * * Request timed out.
4 19 ms 19 ms 19 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
5 254 ms 82 ms 71 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 131 ms * 121 ms hetzner2.ixp.capetown [196.10.140.21]
7 50 ms 55 ms 59 ms core-access-switch1-vlan1001.cpt.host-h.net [196.40.102.70]
8 71 ms 64 ms 57 ms www20.cpt1.host-h.net [197.221.2.20]
Trace complete.
Code:
Tracing route to bras.afrihost.com [155.239.255.250]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 10.1.0.254
2 <1 ms <1 ms <1 ms 10.100.0.1
3 18 ms 18 ms 17 ms 155.239.255.250
Trace complete.Why is there such bad latency on dbn-up1.ip.adsl.co.za?
First fiber line:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.254 - 0 | 128 | 128 | 0 | 1 | 17 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| dbn-up1.ip.adsl.co.za - 0 | 128 | 128 | 3 | 20 | 48 | 18 |
| dbn-up2.ip.adsl.co.za - 0 | 128 | 128 | 2 | 6 | 23 | 3 |
| dbn-in1.ip.adsl.co.za - 3 | 116 | 113 | 4 | 62 | 145 | 53 |
| 169-1-21-32.ip.afrihost.co.za - 0 | 128 | 128 | 14 | 31 | 65 | 29 |
| cloudflare.ixp.joburg - 0 | 128 | 128 | 14 | 32 | 74 | 28 |
| 104.20.30.244 - 0 | 128 | 128 | 14 | 17 | 32 | 16 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Second fiber line:
Ping statistics for 169.1.5.161:
Packets: Sent = 203, Received = 200, Lost = 3 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 202ms, Average = 53ms
bras.afrihost is stable at 3ms
First fiber line:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.254 - 0 | 128 | 128 | 0 | 1 | 17 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| dbn-up1.ip.adsl.co.za - 0 | 128 | 128 | 3 | 20 | 48 | 18 |
| dbn-up2.ip.adsl.co.za - 0 | 128 | 128 | 2 | 6 | 23 | 3 |
| dbn-in1.ip.adsl.co.za - 3 | 116 | 113 | 4 | 62 | 145 | 53 |
| 169-1-21-32.ip.afrihost.co.za - 0 | 128 | 128 | 14 | 31 | 65 | 29 |
| cloudflare.ixp.joburg - 0 | 128 | 128 | 14 | 32 | 74 | 28 |
| 104.20.30.244 - 0 | 128 | 128 | 14 | 17 | 32 | 16 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Second fiber line:
Ping statistics for 169.1.5.161:
Packets: Sent = 203, Received = 200, Lost = 3 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 202ms, Average = 53ms
bras.afrihost is stable at 3ms
Still going on today...
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.254 - 0 | 1008 | 1008 | 0 | 1 | 197 | 0 |
| No response from host - 100 | 201 | 0 | 0 | 0 | 0 | 0 |
| dbn-up1.ip.adsl.co.za - 1 | 1004 | 1003 | 3 | 24 | 229 | 39 |
| dbn-up2.ip.adsl.co.za - 0 | 1008 | 1008 | 3 | 7 | 230 | 3 |
| dbn-in1.ip.adsl.co.za - 4 | 889 | 859 | 2 | 57 | 254 | 94 |
| 169-1-5-207.ip.afrihost.co.za - 1 | 989 | 984 | 2 | 15 | 191 | 5 |
| dbn-dn2.ip.adsl.co.za - 14 | 631 | 545 | 3 | 287 | 4387 | 1166 |
| 169-1-176-1.ip.afrihost.co.za - 2 | 946 | 930 | 2 | 25 | 207 | 12 |
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.254 - 0 | 1008 | 1008 | 0 | 1 | 197 | 0 |
| No response from host - 100 | 201 | 0 | 0 | 0 | 0 | 0 |
| dbn-up1.ip.adsl.co.za - 1 | 1004 | 1003 | 3 | 24 | 229 | 39 |
| dbn-up2.ip.adsl.co.za - 0 | 1008 | 1008 | 3 | 7 | 230 | 3 |
| dbn-in1.ip.adsl.co.za - 4 | 889 | 859 | 2 | 57 | 254 | 94 |
| 169-1-5-207.ip.afrihost.co.za - 1 | 989 | 984 | 2 | 15 | 191 | 5 |
| dbn-dn2.ip.adsl.co.za - 14 | 631 | 545 | 3 | 287 | 4387 | 1166 |
| 169-1-176-1.ip.afrihost.co.za - 2 | 946 | 930 | 2 | 25 | 207 | 12 |
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Thanks for confirming. Please drop me a PM with your account info and I'll pass it onto our NOC Team.
MoonOwl
Active Member
I have always given feedback when I've experienced problems but I have to say that my experience has been consistently good for the past two weeks. Keep it up, Afrihost 
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I have always given feedback when I've experienced problems but I have to say that my experience has been consistently good for the past two weeks. Keep it up, Afrihost
Really glad you're having a good experience!
althex
Well-Known Member
I've been seeing a lot of latency lately while playing Star Trek Online. 400-600ms in-game ping, spikes to a lot more.
Traceroute to game server.
Ping to bras.
There's a lot of hops from JHB to Cape, then EU, then USA. I'm in the North, so I know I'm not going to have super low ping, bu this makes it very difficult to play.
Traceroute to game server.
Code:
Tracing route to 208.95.186.12 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms fritz.box []
2 * * * Request timed out.
3 122 ms 122 ms 122 ms jhb-up1.ip.adsl.co.za [169.1.5.5]
4 146 ms 148 ms 149 ms jhb-rx1.ip.adsl.co.za [169.1.5.18]
5 122 ms 125 ms 118 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 27 ms 27 ms 26 ms 169-1-5-74.ip.afrihost.co.za [169.1.5.74]
7 118 ms 119 ms 119 ms 41.169.57.218
8 * * * Request timed out.
9 399 ms 379 ms 369 ms if-ae-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6.55.85]
10 298 ms 266 ms 266 ms if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
11 362 ms 362 ms 361 ms if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.57]
12 270 ms 269 ms 268 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
13 261 ms 261 ms 260 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
14 302 ms 310 ms 308 ms if-ae-6-2.thar1.NJY-Newark.as6453.net [80.231.138.18]
15 310 ms 317 ms 318 ms if-ae-1-3.thar2.NJY-Newark.as6453.net [216.6.57.2]
16 304 ms 326 ms 335 ms if-ae-14-14.tcore2.NTO-New-York.as6453.net [66.198.111.9]
17 354 ms 353 ms 354 ms if-ae-12-2.tcore1.N75-New-York.as6453.net [66.110.96.5]
18 363 ms 372 ms 369 ms 66.110.96.138
19 357 ms 355 ms 342 ms hu-1-3-0-3-cr02.newyork.ny.ibone.comcast.net [68.86.83.101]
20 391 ms 377 ms 379 ms be-10373-pe02.onesummer.ma.ibone.comcast.net [68.86.86.158]
21 387 ms 395 ms 387 ms 96-87-8-114-static.hfc.comcastbusiness.net [96.87.8.114]
22 338 ms 345 ms 341 ms border3.ae2-bbnet2.bsn.pnap.net [63.251.128.71]
23 370 ms 365 ms 383 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
24 698 ms 705 ms 643 ms 198.49.243.252
25 387 ms 370 ms 376 ms 208.95.186.12
Trace complete.Ping to bras.
There's a lot of hops from JHB to Cape, then EU, then USA. I'm in the North, so I know I'm not going to have super low ping, bu this makes it very difficult to play.
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- Joined
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Afrigenie
I asked via PM about upgrading my 4mb line to something higher. Still waiting for a reply. I also asked Telkom and I kept getting ignored. A good friend of myne is further away from the exchange and only a few meters away from me and he got upgraded to a good 20mb line recently. What is the procedure on getting this done?
I can send the addresses via PM again if you like.
I asked via PM about upgrading my 4mb line to something higher. Still waiting for a reply. I also asked Telkom and I kept getting ignored. A good friend of myne is further away from the exchange and only a few meters away from me and he got upgraded to a good 20mb line recently. What is the procedure on getting this done?
I can send the addresses via PM again if you like.
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I just checked, I did get your PM! I'm following-up on this now for you.