Afrihost Capped DSL Feedback

[AfriFella]

I am also on Charlo exchange so obviously an issue there. My afrihost support call said they would escalate to Telkom.

Sounds like there might be, based on your posts. :/ Did you get a reference number from our team?

 

[roadcat]

Sounds like there might be, based on your posts. :/ Did you get a reference number from our team?

Yes I did - BYR-406-58856

 

[Masik3R]

I see there is a cable break on the SAIX noticeboard now "Link - We have link down at BELLVILLE to EAST LONDON".

Possibly the cause?

 

[AfriFella]

Yes I did - BYR-406-58856

Thanks. I'll follow up from my side too.

 

[AfriFella]

I see there is a cable break on the SAIX noticeboard now "Link - We have link down at BELLVILLE to EAST LONDON".

Possibly the cause?

Not seeing any general notices affecting these specific lines...

 

[Masik3R]

Not seeing any general notices affecting these specific lines...

Thanks I see the notice I was referring to was taken down shortly after I posted

 

[AfriFella]

Thanks I see the notice I was referring to was taken down shortly after I posted

Where did you see it, as a matter of interest?

 

[russellO]

Not sure how good my skills are, but it might be due to all the fibre work going down at Greenacres? They laying 3 different sets (well colours) of fibre at Greenacres.

If you use NBNDLookup.pl and lookup 041368 you get a whole bunch of ISAM's listed and a Current Network Ref(s) of NN0069490. If you use NBProgress.pl with that NN0069490, it lists a notice for Greenacres but it looks like scheduled for 19/10/2017 so I don't know.

Is Charlo routed through Greenacres?

 

[Masik3R]

Where did you see it, as a matter of interest?

https://ssl-1.ipact.telkom-ipnet.co.za/pubcgi/internal/NBView.pl

 

[roadcat]

Not sure how good my skills are, but it might be due to all the fibre work going down at Greenacres? They laying 3 different sets (well colours) of fibre at Greenacres.

If you use NBNDLookup.pl and lookup 041368 you get a whole bunch of ISAM's listed and a Current Network Ref(s) of NN0069490. If you use NBProgress.pl with that NN0069490, it lists a notice for Greenacres but it looks like scheduled for 19/10/2017 so I don't know.

Is Charlo routed through Greenacres?

Yes, my range is there - this must be related. Thanks for this.

 

[AfriNatic]

Not sure how good my skills are, but it might be due to all the fibre work going down at Greenacres? They laying 3 different sets (well colours) of fibre at Greenacres.

If you use NBNDLookup.pl and lookup 041368 you get a whole bunch of ISAM's listed and a Current Network Ref(s) of NN0069490. If you use NBProgress.pl with that NN0069490, it lists a notice for Greenacres but it looks like scheduled for 19/10/2017 so I don't know.

Is Charlo routed through Greenacres?

It very well could be the case. When the provider is laying down fibre there are cases where they have to interrupt a connection to an exchange.

If I am not mistaken, I do not think Charlo routed through Greenacres.

 

[AfriNatic]

https://ssl-1.ipact.telkom-ipnet.co.za/pubcgi/internal/NBView.pl

Ah on the network notice faults page. Thank you for sharing.

 

[roadcat]

Hmm, that does appear to be planned work for the 19th though. The fact that the ranges listed appear to be the ranges currently affected seems too coincidental?

 

[Reign]

Hmm, that does appear to be planned work for the 19th though. The fact that the ranges listed appear to be the ranges currently affected seems too coincidental?

Lets hope this gets sorted by then and without any further issues....

 

[AfriGenie]

Hmm, that does appear to be planned work for the 19th though. The fact that the ranges listed appear to be the ranges currently affected seems too coincidental?

Have you seen or experienced any issues on your connection since the maintenance was announced?

 

[roadcat]

Have you seen or experienced any issues on your connection since the maintenance was announced?

Yes, since Sunday. So we assume the maintenance is a fix?

 

[AfriGenie]

Yes, since Sunday. So we assume the maintenance is a fix?

I definitely hope so! If you don't see any change after the 19th, please let us know and we'll get a fault logged!

 

[roadcat]

Mine just seems to have come right. Did get a SMS from Telkom, tested and it was still broken. Decided to upgrade firmware of router for WPA2 vulnerability and when it rebooted throughput was back up to 20mb+

 

[AfriMan]

Mine just seems to have come right. Did get a SMS from Telkom, tested and it was still broken. Decided to upgrade firmware of router for WPA2 vulnerability and when it rebooted throughput was back up to 20mb+

Great to hear you'e back up

 

[Nikkel]

Some random tests…upgraded to 10mb line today



traceroute to afrihost.com (104.20.30.244), 30 hops max, 40 byte packets
1 * * *
2 * cpt-up1.ip.adsl.co.za (169.1.5.105) 36.963 ms 29.182 ms
3 cpt-in1.ip.adsl.co.za (169.1.5.118) 7.921 ms 7.787 ms 7.3 ms
4 cpt-net1.ip.adsl.co.za (169.1.5.128) 9.645 ms 11.718 ms 7.544 ms
5 196-10-140-198.ixp.capetown (196.10.140.198) 6.916 ms 8.309 ms 7.658 ms
6 104.20.30.244 (104.20.30.244) 40.925 ms 40.562 ms 39.792 ms


PING bras.afrihost.com (155.239.255.250): 56 data bytes
64 bytes from 155.239.255.250: icmp_seq=0 ttl=64 time=5.5 ms
64 bytes from 155.239.255.250: icmp_seq=1 ttl=64 time=6.3 ms
64 bytes from 155.239.255.250: icmp_seq=2 ttl=64 time=5.8 ms
64 bytes from 155.239.255.250: icmp_seq=3 ttl=64 time=6.6 ms
64 bytes from 155.239.255.250: icmp_seq=4 ttl=64 time=6.8 ms

--- bras.afrihost.com ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 5.5/6.2/6.8 ms