Cheaper? Have gone down less then Azure? Very simple systems to use. Better support. Take your pick.
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Afrihost cloud down again, and again, and again, and again.
- Thread starter ezras
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Cheaper? Have gone down less then Azure? Very simple systems to use. Better support. Take your pick.
Murmaider
Expert Member
I am very confused about this whole cloud issue Afrihost has had.
They advertise that they have VMware servers linked to a SAN.
But in reading the posts here it doesn't make sense...
For example:
Wait what? old backup drive? backup drive from where exactly?
The VM's are suppose to be a SAN, which is a raided file system, there is no way to take a hard drive from a raided SAN file system and plug it into a new server and it works.
Yet again this doesn't make any sense.
I am not sure I understand how they are plugging in the old hard drive for you? considering your VM instance is simply a disk image which sits on the SAN... if they have that image, they could just mount it up again and your VM would work as normal.
They advertise that they have VMware servers linked to a SAN.
But in reading the posts here it doesn't make sense...
For example:
Wait what? old backup drive? backup drive from where exactly?
The VM's are suppose to be a SAN, which is a raided file system, there is no way to take a hard drive from a raided SAN file system and plug it into a new server and it works.
Yet again this doesn't make any sense.
I am not sure I understand how they are plugging in the old hard drive for you? considering your VM instance is simply a disk image which sits on the SAN... if they have that image, they could just mount it up again and your VM would work as normal.
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@Murmaider
Its not all that complex.
Scenarios that are possible are not that many.
Old vmhdk attached to a new VM with new vmhdk. Thus 2 Disks.
Though I have never seen any issues with VMware that causes a Kernel panic to such an extent that it can't be fixed.
It could also be possible that they have changed the Machine hardware version thus resulting in this but I have never encountered such a case in Vmware and I have gone from Esx to ESXI... Who knows, sometimes special things happen.
Its not all that complex.
Scenarios that are possible are not that many.
Old vmhdk attached to a new VM with new vmhdk. Thus 2 Disks.
Though I have never seen any issues with VMware that causes a Kernel panic to such an extent that it can't be fixed.
It could also be possible that they have changed the Machine hardware version thus resulting in this but I have never encountered such a case in Vmware and I have gone from Esx to ESXI... Who knows, sometimes special things happen.
Murmaider
Expert Member
Agreed that they could add the additional vmhdk to the new VM, but if the old vmhdk is there, they could just mount it because surely it contains their vm? When going from ESXI 4 all the way to 5.1 you just select the version of the vmhdk when setting up the VM using an existing vmhdk.
This is my confusion around the whole issue, clarity from Afrihost side would be great.
You ever see that upgrade VM Hardware option on the VM options menu?
The pitfall is after you click upgrade hardware version... there is no going back xD especially in the last rolled out update
Murmaider
Expert Member
:wtf: - another stunning Enterprise Quality Feature I'm guessing.
I don't know the downtime figures of each (so you could be right, but looking online now, i'm seeing quite a few downtime posts for Digital Ocean in the last year)... and at least if Azure had to go down I wouldn't loose everything (http://dfernandez.me/articles/digitalocean_lost_our_data/) as a single checkbox in the Azure panel enables global redundancy.
I haven't seen any downtime in the year that I've hosted with Azure.
Azure's support is phenomenal btw. Better than the local guys by far. I had a few migration questions when moving servers and accounts and they were fantastic. Called back quickly, followed up properly, updated statuses on the support page for the incident with detailed info, and walked me through the process over the phone.
Azure is super simple.. so I don't get that argument.
Register on Bizspark (if you are eligible) and for the first year you get R1200 per month free. Still haven't paid for the hosting... and looking at the small and extra small instances, i'm not seeing how it's expensive given the scale of what is available with azure.
Noop, still not convinced, but that doesn't matter. We're all going to have our preferences.
Its gone down more times than the clouds I use. If you google you will see many instances.
Awesome. My one vps is 3 years no down time. My VPS has a better uptime than azure cloud.
You need to try out the providers I mention
If I submit a ticket I get a reply back normally in a couple of minutes by a highly qualified professional. Ive never had to phone them. Digitialocean is simpler. Thats my argument. .
Yeah they need to use hooks and sale gimmicks to get clients. Once your hook is done, enjoy spending more for less
All indications are that the clouds I recommend out perform (I/O) Azure as well.
Doesnt sound like anything can change your opinion
Your year of using Azure has given you too much experience for that
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shadow_man
Executive Member
What an EPIC FAIL on Afrihost's side.
I'm thinking of taking my ADSL away from them too now. They grew too big, too quickly and they've dropped the soap!
Ghoti on a side note, who's your VPS host?
I'm thinking of taking my ADSL away from them too now. They grew too big, too quickly and they've dropped the soap!
Ghoti on a side note, who's your VPS host?
So here my update again. We down for the 3rd time today - between 15min to 30min a time.
-Cant access any domains or the server panel.
-Cant even ping the server
-Afrihost live chat - well, that's another story. You never seem to get anyone to accept the chat. "up your arm with live chat support"
-So now I guess its to the old fashion phone call, caller 9 and waiting.
Thanks to everyone with the info about other hosting companies. Had some very interesting people contacting me and decided to start the process of moving away... So I guess Afrihost is loosing my R1090 payment every month. Last year they lost my 10mb adsl line also and the 1mb adsl due to the fact that its impossible to upgrade your adsl with them. It takes forever to get their accounts to fix their errors and then we don't mention that they fail to upgrade you - they rater downgrade you, but we still charge you the higher price. So in total with the server, ADSL and the domain renewals we easily looking at R2200 a month loss.
-Cant access any domains or the server panel.
-Cant even ping the server
-Afrihost live chat - well, that's another story. You never seem to get anyone to accept the chat. "up your arm with live chat support"
-So now I guess its to the old fashion phone call, caller 9 and waiting.
Thanks to everyone with the info about other hosting companies. Had some very interesting people contacting me and decided to start the process of moving away... So I guess Afrihost is loosing my R1090 payment every month. Last year they lost my 10mb adsl line also and the 1mb adsl due to the fact that its impossible to upgrade your adsl with them. It takes forever to get their accounts to fix their errors and then we don't mention that they fail to upgrade you - they rater downgrade you, but we still charge you the higher price. So in total with the server, ADSL and the domain renewals we easily looking at R2200 a month loss.
Well for what it is worth... Keep an eye on this link:
http://mybroadband.co.za/vb/showthread.php/572107-ZA-Cloud-Standing
I promise it will give you a better understanding on what is local and what is worth the $.
I realize we dont have much faith in local providers but its time that we accept as well that we have over the last decade crippled many of them, maybe not in Afrihost's case that seems to have been eating all the cream from what I can read here...
It's time we bring reform to our technology standard as South African's... set expectation and pay homage to who ever goes that mile for us.
Until that time comes... keep checking the link Many have approached and they will be put to the test... Everyone's input will be appreciated...
http://mybroadband.co.za/vb/showthread.php/572107-ZA-Cloud-Standing
I promise it will give you a better understanding on what is local and what is worth the $.
I realize we dont have much faith in local providers but its time that we accept as well that we have over the last decade crippled many of them, maybe not in Afrihost's case that seems to have been eating all the cream from what I can read here...
It's time we bring reform to our technology standard as South African's... set expectation and pay homage to who ever goes that mile for us.
Until that time comes... keep checking the link
Many have approached and they will be put to the test... Everyone's input will be appreciated... Thanks for the update. Been in contact with Afrihost team since yesterday again. Emails constantly stop working and only work for about 30min after a server restart. Day later and I'm every hour chatting to them.
How the hell must you run a business like this - not to even mention hosting other peoples websites.
How the hell must you run a business like this - not to even mention hosting other peoples websites.
Solitude
Executive Member
Hmmm I don't see any notifications on Afrihost's network status but 2 of our cloud servers are crazy slow. Can't remote desktop onto them.
This is what annoys me. They don't update their status. I actually emailed them and asked them to update it. Mine is also incredibly slow; I can remove desktop but SQL won't even start. I think it's the SAN. For me, this is the last straw, had far too many issues in the last 6 months.
Ha Ha - you not alone.
-Still a slow server
-Still struggling to login to the server with times.
-CPU usage "0" - all domains down for up to 2 hours a time.
-Afrihost live chat - you lucky if you get someone to help you.
-Very slow to respond to the tickets - log a ticket early morning and you happy to get a response the afternoon.
-Think they having their own internal problems because half the time you dont even get a reference number for a ticket. Must forward the same email 2 or 3 times to their helpdesk to get a reference number.
-They most of the time just ignore you and wont respond. Tried their customer complaints and they chosen to ignore me.
Now I get told that I must rather "optimize" my websites to reduce the load on the server. Just before that I received a email stating that they had again today network problem resulting in the slow servers. Also someone on the helpdesk changed some files in the root directories that cause half the caching functions to stop working. What must I optimize?
Now that the network problems is fixed the server is running like a new oiled machine....
I was asked a question by my new hosting company: "you on the managed package, so why don't Afrihost provide you with proper feedback"..... could not answer them.
Thanks to Dave form Domains.co.za for the help so far. Move two domains over to their server and within hours they provided me with some suggestions to optimize my site.... and its half the price....
-Still a slow server
-Still struggling to login to the server with times.
-CPU usage "0" - all domains down for up to 2 hours a time.
-Afrihost live chat - you lucky if you get someone to help you.
-Very slow to respond to the tickets - log a ticket early morning and you happy to get a response the afternoon.
-Think they having their own internal problems because half the time you dont even get a reference number for a ticket. Must forward the same email 2 or 3 times to their helpdesk to get a reference number.
-They most of the time just ignore you and wont respond. Tried their customer complaints and they chosen to ignore me.
Now I get told that I must rather "optimize" my websites to reduce the load on the server. Just before that I received a email stating that they had again today network problem resulting in the slow servers. Also someone on the helpdesk changed some files in the root directories that cause half the caching functions to stop working. What must I optimize?
Now that the network problems is fixed the server is running like a new oiled machine....
I was asked a question by my new hosting company: "you on the managed package, so why don't Afrihost provide you with proper feedback"..... could not answer them.
Thanks to Dave form Domains.co.za for the help so far. Move two domains over to their server and within hours they provided me with some suggestions to optimize my site.... and its half the price....
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Solitude
Executive Member
And Afrihost is down again!
High Impact
Opened: 07:02 Wed, January 22, 2014
We are reporting a problem at the MTN Gallo Manor Data Center that is affecting our Cloud Hosting environment. Client’s may experience issues connecting to their servers. The cause is unknown but our team is addressing the issue as top priority. Apologies for any inconvenience caused during this time, we hope to resolve the issue as soon as possible.
Arrrgh! I'm going to convince my bosses to move to a different host because all this does is cause extra stress on me.
*edit*
Okay, our cloud servers are back up again. I hope they stay up.
High Impact
Opened: 07:02 Wed, January 22, 2014
We are reporting a problem at the MTN Gallo Manor Data Center that is affecting our Cloud Hosting environment. Client’s may experience issues connecting to their servers. The cause is unknown but our team is addressing the issue as top priority. Apologies for any inconvenience caused during this time, we hope to resolve the issue as soon as possible.
Arrrgh! I'm going to convince my bosses to move to a different host because all this does is cause extra stress on me.
*edit*
Okay, our cloud servers are back up again. I hope they stay up.
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shadow_man
Executive Member
Why do you guys not just move hosts.
I've been following this thread and there's more downtime here than anything else.
Surely its less hassle to move than it is to repeatedly lose clients.
I've been following this thread and there's more downtime here than anything else.
Surely its less hassle to move than it is to repeatedly lose clients.