Afrihost Credit Card Payment: VCS Timeout

K

Kingofmybbknowitalls

Senior Member
Joined
Sep 16, 2015
Messages
657
Reaction score
1
Anyone else seeing this?

Got a love letter from Afrihost this morning informing me that the automated credit card payment did not go through because of a 'Timeout' waiting for VCS to process it.

After confirming that the card details were still correctly specified, I tried to do the payment manually, but the VCS payment system also times out when doing it this way.
 

Attachments

  • Afrihost Error.jpg
    Afrihost Error.jpg
    26.6 KB · Views: 447
  • Afrihost Error 2.jpg
    Afrihost Error 2.jpg
    41.5 KB · Views: 425
  • Afrihost Error 2.jpg
    Afrihost Error 2.jpg
    40.8 KB · Views: 346
Last edited:
I have had this aswell checked my mails today and


We tried to deduct these funds from
Visa ********7** with an Expiry Date of 3/2018 – Timeout waiting for response. - UnPaid
 
I wonder if my internet not gets cutoff after today?
 
Yeah we been seeing the same thing with VCS this morning.
I dont think VCS can handle the volume of transactions on the 1st of the month.
 
I am getting charged for it wtf

Admin Charge for VCS2571679
- CC Decline: 490115******7040 [Timeout waiting for re...
R 5.00:erm:
 
Same thing here but I managed to get the payment through after the third different card.
 
Well I have resubmitted a payment but its only running today. Who knows if it will go through
 
Same problem on Takealot...

It's end of the month, so it's time for the banks to crash again.
 
Just tried to do a manual payment now, but they've disabled it in the clientzone. Looks like they're trying to sort out the problem.
 
Kingofmybbknowitalls said:
Anyone else seeing this?

Got a love letter from Afrihost this morning informing me that the automated credit card payment did not go through because of a 'Timeout' waiting for VCS to process it.

After confirming that the card details were still correctly specified, I tried to do the payment manually, but the VCS payment system also times out when doing it this way.
Click to expand...

Morning,

We definitely know about this and we're working with our payment partners to resolve this. All affected clients should be receiving an SMS shortly, basically conveying that this will be resolved on our side and no further action in required by them at present.

This should not affect service provision in general, though some Mobile Voice clients may receive their airtime allocation a little later than we'd like. We'll try to make sure the impact is minimal.
 
AfriMan said:
Morning,

We definitely know about this and we're working with our payment partners to resolve this. All affected clients should be receiving an SMS shortly, basically conveying that this will be resolved on our side and no further action in required by them at present.

This should not affect service provision in general, though some Mobile Voice clients may receive their airtime allocation a little later than we'd like. We'll try to make sure the impact is minimal.
Click to expand...

I already paid manually. I hope this will not mean that I will pay twice.
 
The Bank had an error processing your Transactions

We will NOT suspend or interrupt your services in any way. Everything will be unaffected.

We are working together with the bank to rectify their problem, and once we are sure this has been done to our satisfaction we will proceed with the payment as usual.
Click to expand...

I assume this means that for now I should just wait and see...

AfriMan said:
Morning,

We definitely know about this and we're working with our payment partners to resolve this. All affected clients should be receiving an SMS shortly, basically conveying that this will be resolved on our side and no further action in required by them at present.

This should not affect service provision in general, though some Mobile Voice clients may receive their airtime allocation a little later than we'd like. We'll try to make sure the impact is minimal.
Click to expand...

Did all the various banks screw up, or was it your "payment partners"? :p
 
Last edited:
adrianx said:
I assume this means that for now I should just wait and see...



Did all the various banks screw up, or was it your "payment partners"? :p
Click to expand...

It was VCS.

I have seen this problem before when Multichoice also had a similiar issue with their payment partner.
 
I see we have to pay for this mess


Even if its R5
CC Payment: 490115******7040
- Resubmit 27219496 294.00 with fee: 5.00 R299
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X