Afrihost High Demand Issues not being resolved

Type RSA said:
Did you jump ship to another iSP? What is the service like over there? I am looking at the OpenWeb Capped accounts that are being advertised. Seems quite cool and well priced as well.
Click to expand...

Just beware of Openweb. Maybe check out some other threads regarding them before you sign up.
 
Type RSA said:
Did you jump ship to another iSP? What is the service like over there? I am looking at the OpenWeb Capped accounts that are being advertised. Seems quite cool and well priced as well.
Click to expand...

I went to CW not saying it is great, still testing especially waiting to hit the magic 100GB mark and seeing what happens then. But I will make sure I assess this service good. And I will make sure i cancel before the 19th if it is not to my liking. My line is with Telkom so I can do that with the least amount of pain. I also have a Webafrica 5GB acc as standby.( and will most probably keep it for a while because of the good downloads I got during their promo's the two previous months.

So short answer is I freelance at the moment.
 
KillerBOB said:
Just beware of Openweb. Maybe check out some other threads regarding them before you sign up.
Click to expand...

Thanks man, but you see that is exactly my problem. If AH works they really are awesome and, in my books at least, the best in the business. That is why I have been hanging on so long waiting for them to fix their stuff. I have been through this whole thing with em before and know they will pull through. Just feel really ripped of paying them R900 a month for a quarter of the service. But yeah I dunno what to do..
 
Leatherman said:
I went to CW not saying it is great, still testing especially waiting to hit the magic 100GB mark and seeing what happens then. But I will make sure I assess this service good. And I will make sure i cancel before the 19th if it is not to my liking. My line is with Telkom so I can do that with the least amount of pain. I also have a Webafrica 5GB acc as standby.( and will most probably keep it for a while because of the good downloads I got during their promo's the two previous months.

So short answer is I freelance at the moment.
Click to expand...

Thanks man, please keep me posted if you don't mind.
 
Type RSA said:
Thanks man, but you see that is exactly my problem. If AH works they really are awesome and, in my books at least, the best in the business. That is why I have been hanging on so long waiting for them to fix their stuff. I have been through this whole thing with em before and know they will pull through. Just feel really ripped of paying them R900 a month for a quarter of the service. But yeah I dunno what to do..
Click to expand...

I agree with you there. They have a lot of goodwill going for them, but I do think they need a wake up call. Maybe giving away double your capped dropped them in the Doo Doo.
 
I wouldn't read too much conspiracy into this, but it's worth noting that Afrihost & Axxess are owned by the same people, and that issues effecting Axxess Business accounts began around the same period, the only difference is this was defended as an outright "AUP Change".

Then again every uncapped account is getting bad reports lately, I don't see a "safe" ship to jump to, even when paying a business premium.
 
Type RSA said:
Thanks man, but you see that is exactly my problem. If AH works they really are awesome and, in my books at least, the best in the business. That is why I have been hanging on so long waiting for them to fix their stuff. I have been through this whole thing with em before and know they will pull through. Just feel really ripped of paying them R900 a month for a quarter of the service. But yeah I dunno what to do..
Click to expand...

I have the same problem. Been with AH for years now and I'd like to stay with them. I've had problems since the beginning of August, though, so I've been actively testing the waters with other ISPs. I recently made up my mind that if things don't improve in the next 2 weeks, then I'm jumping ship to Web Africa. I'll still use AH as a backup account. I've already moved all my domains etc away from AH.
 
Basjohn said:
I wouldn't read too much conspiracy into this, but it's worth noting that Afrihost & Axxess are owned by the same people, and that issues effecting Axxess Business accounts began around the same period, the only difference is this was defended as an outright "AUP Change".

Then again every uncapped account is getting bad reports lately, I don't see a "safe" ship to jump to, even when paying a business premium.
Click to expand...

I'd keep an eye on the developments around MWEB Business, which they've just sold to IS.
I wonder if this'll have a positive impact?
 
I wanted to give them the benefit of the doubt, but this proves they're shaping my 10MB/S Business DSL Account.
1961715_10205153454534959_2008012800526629660_o.jpg

I feel cheated =/
 
That is crazy... My fiancee complained for the last 3 weeks on the speed of our uncapped business account. She works from home and need access all the time as they use a cloud based system (and they use a p2p system due to file sizes, so they share the load)
And I thought she was just moaning again, but hell AH has been effing us all the time. Not nice AH, not nice! Shame on you!
 
IMHO!

Folks, when an ISP has blatant capacity problems, you are fooling yourself to think that things will get better anytime "soon".

Please bear in mind that the only solution is to increase IPC capacity which takes a good few months to do, and the clock hasn't even started yet because they are still doing the usual "bull**** baffles brains" strategy until they reach December when demand normally dies down when they can claim that things are "back to normal" until Jan (new year) hits when things go back to square one, but by then they have pleased their shareholders enough and will announce that they have ordered more IPC capacity which will take another 3 months so I predict things to only settle down around march next year!
 
wingnut771 said:
IMHO!

Folks, when an ISP has blatant capacity problems, you are fooling yourself to think that things will get better anytime "soon".

Please bear in mind that the only solution is to increase IPC capacity
Click to expand...

+1 Something is very fishy about this situation! It has not once been mentioned that they are actually in the process of ordering more IPC...has it?

I would take a guess and say they might have a flawed model and are actually unable to afford more IPC...else why would you not just say..."Guys we have dropped the ball but more IPC is on the way!" , instead they saying "We are updating our traffic policies to distribute the load more evenly"

Well all I can say from experience is that QOS/Mystical magical shaping is just a tool, but in the end nothing helps when you have a fundamental lack of capacity, you can't give out bandwidth you don't have!
 
Also remember that Telkom goes into a "Freeze Period" in December, so depending if Afrihost has already started the process of requesting more IPC, it might not even happen by January!
 
wingnut771 said:
IMHO!

Folks, when an ISP has blatant capacity problems, you are fooling yourself to think that things will get better anytime "soon".

Please bear in mind that the only solution is to increase IPC capacity which takes a good few months to do, and the clock hasn't even started yet because they are still doing the usual "bull**** baffles brains" strategy until they reach December when demand normally dies down when they can claim that things are "back to normal" until Jan (new year) hits when things go back to square one, but by then they have pleased their shareholders enough and will announce that they have ordered more IPC capacity which will take another 3 months so I predict things to only settle down around march next year!
Click to expand...
+1
The same as last year
 
Its funny how your ISP choice needs to be an active decision, as soon as they get to the front on market share their performance goes to hell. I cant say from personal experience if Afrihost is bad right now, I only use them for mobile data, which seems fine - but that's literally for whatsapp lol.

When an ISP gets to the top, its time to sell and buy into the next up and comming isp/
 
wingnut771 said:
IMHO!

Folks, when an ISP has blatant capacity problems, you are fooling yourself to think that things will get better anytime "soon".

Please bear in mind that the only solution is to increase IPC capacity which takes a good few months to do, and the clock hasn't even started yet because they are still doing the usual "bull**** baffles brains" strategy until they reach December when demand normally dies down when they can claim that things are "back to normal" until Jan (new year) hits when things go back to square one, but by then they have pleased their shareholders enough and will announce that they have ordered more IPC capacity which will take another 3 months so I predict things to only settle down around march next year!
Click to expand...

Agreed.

Although there is another option.. Perhaps they won't extend their double data promotion (expires 31 Dec) which will obviously take a huge load off of their network. This can create the illusion that they've fixed their problems..
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X