Afrihost Mobile Feedback

froot said:
We were communicating via email.

The ticket is #UGB-883-43690
The request from his side is APC-395-39078
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Got the ticket and saw the response from the team. It shows that the SIM card is active and is moving data. Please try to do a reboot and test again for me.
 
ItherNiT said:
I haven't migrated my one sim over yet, how do I have before it will be cancelled/stop working?
Click to expand...
You can use the link below to be able to port the number over to Air. But please do let me know if you struggle with anything.
www.afrihost.com

Porting to AirMobile

Move to AirMobile without losing your existing mobile number.
www.afrihost.com www.afrihost.com
 
AfriGuy said:
Got the ticket and saw the response from the team. It shows that the SIM card is active and is moving data. Please try to do a reboot and test again for me.
Click to expand...
I got a physical sim for my wife, which is what you may have seen.

The physical sim works, the esim does not.

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bwana said:
I’ve got nothing. By the time my area got postal service I’d already had everything, apart from Telkom, sent to a P.O. Box. The P.O. Boxes are gone now so I’m going to have to change everything eventually but I’m not going through all that effort for Afrihost.

The family’s watches are all Apple refurbished I picked up when we were in the US last year. Saved a bundle ;)
Click to expand...
Got my new SIM yesterday. Super fast delivery. It got activated immediately when inserted in my spare phone. But a couple of hours later BOOOOM, you have been suspended from the network. I also do not have a recent proof of address (landlord has been lazy with the rental agreement), but seeing that I had lots of SIMs with Afritoast I thought that was sorted. Obviously not. Ah well. Guess of to Paki PEP store I will go for a backup.
 
@Afrigirl @AfriGuy
Hello, I am currently on your old Pre paid mobile package.

I just want to know how your roaming will work. I could always just use MTN APN when I left South Africa. I did have some countries that you could not roam in since it's Pre paid. Like Singapore and Indonesia.

Will roaming work with the new network?

Kind regards
 
Dan C said:
I also do not have a recent proof of address (landlord has been lazy with the rental agreement),
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Will a rental agreement work? My neighbour showed me correspondence where they refused an affidavit from our ward counsellor attesting to his address.
 
bwana said:
Will a rental agreement work? My neighbour showed me correspondence where they refused an affidavit from our ward counsellor attesting to his address.
Click to expand...
Yes a rental agreement works. Just need to be in the lease agreement period.
 
Dan C said:
Got my new SIM yesterday. Super fast delivery. It got activated immediately when inserted in my spare phone. But a couple of hours later BOOOOM, you have been suspended from the network. I also do not have a recent proof of address (landlord has been lazy with the rental agreement), but seeing that I had lots of SIMs with Afritoast I thought that was sorted. Obviously not. Ah well. Guess of to Paki PEP store I will go for a backup.
Click to expand...
Try adding your physical address to you Afrihost invoice and use that's your POA
 
Techfluent said:
Try adding your physical address to you Afrihost invoice and use that's your POA
Click to expand...
Not going to bother. They have my ID. Proof of address. I have fixed fibre with them and RICA'd previous SIMS and still they want me to take a selfie next to my ID .... ai ai
 
Switched two phones to the AirMobile SIMs tonight after following all the porting instructions.

The one phone ported over to the new SIM just fine and happily connected.

The other, an iPhone, I'm still waiting on the confirmation OTP SMS. Anyone else had delays getting connected?
 
I got the notification that the number was ported and i could switch to the new sim, but with the new sim all i get is a notification saying "Activation not allowed now. Please contact customer care or retry later."
 
Phinix said:
I got the notification that the number was ported and i could switch to the new sim, but with the new sim all i get is a notification saying "Activation not allowed now. Please contact customer care or retry later."
Click to expand...

I'm getting the same message.
 
burn said:
Switched two phones to the AirMobile SIMs tonight after following all the porting instructions.

The one phone ported over to the new SIM just fine and happily connected.

The other, an iPhone, I'm still waiting on the confirmation OTP SMS. Anyone else had delays getting connected?
Click to expand...

All sorted this morning. Activated overnight.
 
I presume the towers in my area must be congested. During the day I struggle to get above 20Mbps on AirMobile.

Very early this morning around 4am I managed to get 30Mbps.
 
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