Afrihost Mobile Feedback

Clientzone being a pain and not loading anything.
Chrome Version 57.0.2987.133 Windows 7, haven't had problems previously with this browser.

[video=youtube_share;F68nxFw3e7E]https://youtu.be/F68nxFw3e7E[/video]
 
saor said:
Clientzone being a pain and not loading anything.
Chrome Version 57.0.2987.133 Windows 7, haven't had problems previously with this browser.

[video=youtube_share;F68nxFw3e7E]https://youtu.be/F68nxFw3e7E[/video]
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If you open an Incognito tab does the same thing happen? Could you PM me your details so that I can test on my side as well.
 
AfriGenie said:
If you open an Incognito tab does the same thing happen? Could you PM me your details so that I can test on my side as well.
Click to expand...
INCognito mode also the same issue.
Pm you my number now...

Got this too:

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Last edited:
AfriGenie said:
In short, yes. :)
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I found this: http://webcazine.com/10340/how-to-manage-operate-your-dual-sim-xiaomi-redmi/

Which says: The Redmi supports dual-standby, which means both SIM cards are active to receive calls and text messages. But when you’re using SIM 1 and another person is calling on SIM 2, he/she will hear the message*“not reachable, try again later”or the call goes straight to the voice mailbox.

What does that mean exactly? When you are on a call on SIM 1, and a person calls on SIM 2 it will be as if it is engaged?
 
And also, can't seem to find an answer anywhere. What is the warranty? And where do we take the phones when they break? I haven't seen a Xiaomi shop in Cape Town...
 
A week later and still these issues with intl. sites not loading - it seems to work one moment then it's off the next. Getting a bit frustrating.

Clipboard01.png
 
hj2k_x said:
I found this: http://webcazine.com/10340/how-to-manage-operate-your-dual-sim-xiaomi-redmi/

Which says: The Redmi supports dual-standby, which means both SIM cards are active to receive calls and text messages. But when you’re using SIM 1 and another person is calling on SIM 2, he/she will hear the message*“not reachable, try again later”or the call goes straight to the voice mailbox.

What does that mean exactly? When you are on a call on SIM 1, and a person calls on SIM 2 it will be as if it is engaged?
Click to expand...

Generally speaking most dual sims will receive calls on both SIMs and you should see on your screen which SIM is being called. You only generally need to manually need to set which data SIM is active.
 
saor said:
A week later and still these issues with intl. sites not loading - it seems to work one moment then it's off the next. Getting a bit frustrating.

View attachment 431170
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Our team are definitely working on this - we'll continue investigating to see what is causing this and why it only seems to manifest on mobile and not the rest of our network :(
 
hj2k_x said:
And also, can't seem to find an answer anywhere. What is the warranty? And where do we take the phones when they break? I haven't seen a Xiaomi shop in Cape Town...
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Best would be to submit a ticket via the local distributor's website and they will call you back (they are usually pretty quick at doing this) https://mia.africa.com/za/
 
AfriMan said:
Generally speaking most dual sims will receive calls on both SIMs and you should see on your screen which SIM is being called. You only generally need to manually need to set which data SIM is active.
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Ok. That is how i understood it.
 
Anyone have any idea why pinterest doesn't loads on Afri's mobile data? As soon as I switch to my home dsl it loads instantly ?
 
xbxbau5 said:
Anyone have any idea why pinterest doesn't loads on Afri's mobile data? As soon as I switch to my home dsl it loads instantly ?
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Morning xbxbau5. Our Network Team is currently working on resolving a configuration issue with sites using the Fastly CDN. This also includes sites like Reddit. The issue appears to be intermittent, but I can assure you that we're working hard on resolving the issue once and for all. :) Apologies for the inconvenience.
 
AfriFella said:
Morning xbxbau5. Our Network Team is currently working on resolving a configuration issue with sites using the Fastly CDN. This also includes sites like Reddit. The issue appears to be intermittent, but I can assure you that we're working hard on resolving the issue once and for all. :) Apologies for the inconvenience.
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No worries mate, at least the problem is not just in my head. Thanks again!
 
Hi AfriFella sent you a PM my partner has the same issue shows that he is capped but has data remaining
 
Leno said:
Hi AfriFella sent you a PM my partner has the same issue shows that he is capped but has data remaining
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Hi!

Are you still getting that error on the Mobile Data package?
 
How do i know if my sim is still provisioned for use with AH? Genie? My sim is still active, just havent used AH data in a while
 
Icemanbrfc said:
How do i know if my sim is still provisioned for use with AH? Genie? My sim is still active, just havent used AH data in a while
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Did you sign-up with us for an APN Mobile Data package or did we provide you with the sim card?
 
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