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Clientzone being a pain and not loading anything.
Chrome Version 57.0.2987.133 Windows 7, haven't had problems previously with this browser.

[video=youtube_share;F68nxFw3e7E]https://youtu.be/F68nxFw3e7E[/video]
 
Clientzone being a pain and not loading anything.
Chrome Version 57.0.2987.133 Windows 7, haven't had problems previously with this browser.

[video=youtube_share;F68nxFw3e7E]https://youtu.be/F68nxFw3e7E[/video]

If you open an Incognito tab does the same thing happen? Could you PM me your details so that I can test on my side as well.
 
If you open an Incognito tab does the same thing happen? Could you PM me your details so that I can test on my side as well.
INCognito mode also the same issue.
Pm you my number now...

Got this too:

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In short, yes. :)
I found this: http://webcazine.com/10340/how-to-manage-operate-your-dual-sim-xiaomi-redmi/

Which says: The Redmi supports dual-standby, which means both SIM cards are active to receive calls and text messages. But when you’re using SIM 1 and another person is calling on SIM 2, he/she will hear the message*“not reachable, try again later”or the call goes straight to the voice mailbox.

What does that mean exactly? When you are on a call on SIM 1, and a person calls on SIM 2 it will be as if it is engaged?
 
And also, can't seem to find an answer anywhere. What is the warranty? And where do we take the phones when they break? I haven't seen a Xiaomi shop in Cape Town...
 
A week later and still these issues with intl. sites not loading - it seems to work one moment then it's off the next. Getting a bit frustrating.

Clipboard01.png
 
I found this: http://webcazine.com/10340/how-to-manage-operate-your-dual-sim-xiaomi-redmi/

Which says: The Redmi supports dual-standby, which means both SIM cards are active to receive calls and text messages. But when you’re using SIM 1 and another person is calling on SIM 2, he/she will hear the message*“not reachable, try again later”or the call goes straight to the voice mailbox.

What does that mean exactly? When you are on a call on SIM 1, and a person calls on SIM 2 it will be as if it is engaged?

Generally speaking most dual sims will receive calls on both SIMs and you should see on your screen which SIM is being called. You only generally need to manually need to set which data SIM is active.
 
A week later and still these issues with intl. sites not loading - it seems to work one moment then it's off the next. Getting a bit frustrating.

View attachment 431170

Our team are definitely working on this - we'll continue investigating to see what is causing this and why it only seems to manifest on mobile and not the rest of our network :(
 
And also, can't seem to find an answer anywhere. What is the warranty? And where do we take the phones when they break? I haven't seen a Xiaomi shop in Cape Town...

Best would be to submit a ticket via the local distributor's website and they will call you back (they are usually pretty quick at doing this) https://mia.africa.com/za/
 
Generally speaking most dual sims will receive calls on both SIMs and you should see on your screen which SIM is being called. You only generally need to manually need to set which data SIM is active.
Ok. That is how i understood it.
 
Anyone have any idea why pinterest doesn't loads on Afri's mobile data? As soon as I switch to my home dsl it loads instantly ?
 
Anyone have any idea why pinterest doesn't loads on Afri's mobile data? As soon as I switch to my home dsl it loads instantly ?

Morning xbxbau5. Our Network Team is currently working on resolving a configuration issue with sites using the Fastly CDN. This also includes sites like Reddit. The issue appears to be intermittent, but I can assure you that we're working hard on resolving the issue once and for all. :) Apologies for the inconvenience.
 
Morning xbxbau5. Our Network Team is currently working on resolving a configuration issue with sites using the Fastly CDN. This also includes sites like Reddit. The issue appears to be intermittent, but I can assure you that we're working hard on resolving the issue once and for all. :) Apologies for the inconvenience.

No worries mate, at least the problem is not just in my head. Thanks again!
 
Hi AfriFella sent you a PM my partner has the same issue shows that he is capped but has data remaining
 
Hi AfriFella sent you a PM my partner has the same issue shows that he is capped but has data remaining

Hi!

Are you still getting that error on the Mobile Data package?
 
How do i know if my sim is still provisioned for use with AH? Genie? My sim is still active, just havent used AH data in a while
 
How do i know if my sim is still provisioned for use with AH? Genie? My sim is still active, just havent used AH data in a while

Did you sign-up with us for an APN Mobile Data package or did we provide you with the sim card?
 
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