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lord-of-war
Senior Member
Yep, same here.
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Question of the Day: How do you back up your important data?
Afrihost Mobile Feedback
- Thread starter AfriFella
- Start date
HauntingAngel
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- Jun 7, 2017
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@Afrigirl Anything we can do about this? Not quite ready yet to port to the new Airmobile with my main number.
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HauntingAngel
Well-Known Member
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Thanks, will give it a try.
What worked for me..
TheBoyBlue
Well-Known Member
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- Feb 19, 2017
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Hey guys,
So a few days ago I ported over to an E-Sim on my iPhone 13 to AirMobile, but I can't seem to use the mobile data or phone out? But I can receive calls.
I've restarted my phone, made sure my APN settings were typed properly with no extra spaces as well. I received the SMS from Afrihost saying my line is activated and everything should be good to go but as soon as I leave my house I get no connectivity.
It shows I have full bar connectivity but it won't even load the AirMobile app if I'm on mobile data. I do have Data and airtime but nothing seems to be working? Anyone else maybe have the same issue and knows a fix?
So a few days ago I ported over to an E-Sim on my iPhone 13 to AirMobile, but I can't seem to use the mobile data or phone out? But I can receive calls.
I've restarted my phone, made sure my APN settings were typed properly with no extra spaces as well. I received the SMS from Afrihost saying my line is activated and everything should be good to go but as soon as I leave my house I get no connectivity.
It shows I have full bar connectivity but it won't even load the AirMobile app if I'm on mobile data. I do have Data and airtime but nothing seems to be working? Anyone else maybe have the same issue and knows a fix?
What APN are you using?
For AirMobile it is ws.afrihost.mvno
For Legacy its just afrihost
Also, if your phone supports dual SIM make sure that it is set a primary for calls and data.
- Joined
- May 18, 2011
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Hi.
Please share the APN settings and the SMS received.
You can drop me a PM with your account details.
TheBoyBlue
Well-Known Member
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- Feb 19, 2017
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Hi so the SMS was " welcome to airmobile, please configure the APN settings"
Here's the images,
I'm using the suggested one, ws.air.mvno
I tried the afrihost one now but didn't work either. Thanks tho man
blunt
Expert Member
assume vowifi still not a thing?
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Unfortunately, not.
- Joined
- May 18, 2011
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I’m having a problem reactivating my AirMobile eSIM on a new iPhone 16 Pro. I keep getting the message "Unable to Activate eSIM. Your eSIM could not be activated. Contact MTN for assistance." Is it possible that the iPhone 16 is not supported by AirMobile? Has anyone successfully activated an eSIM on an iPhone 16?
Same problem, iPhone 16 Pro. Afrihost told me yesterday that the iPhone 16 is not yet supported.. unknown timeline apparently... now I am without old eSim access too@Afrigirl please enlighten us
Did you do a Sim swap so you get a new QR code?
MTN seems to have an issue with moving eSIMs between devices. This is not Afrihost Air Mobile only who has this problem.
No, not a SIM swap. I initially tried to transfer the eSIM as per the Apple instructions, but that didn't work. Then I tried using the original QR code as per Air Mobile instructions, but that also didn't work.
I am now wondering if I should just add a new eSIM and transfer my existing data, as I don't use the number attached to my old eSIM.
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- May 18, 2011
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Morning.
You will need to request a SIM swap. Unfortunately, our QR code cannot be reused for now.
Send the request to [email protected] with your ID and a paper with today's date. Share the ticket ID, and I will process the SIM Swap.
Coastalshark
Active Member
@Afrigirl I tried what I thought was a quick SIM card swap from an iPhone 10 to an iPhone 11 only for the SIM card to say no service. Contacted your WhatsApp help who says that the SIM card is faulty (for some odd reason). Instead of waiting for a new one to be delivered i emailed support asking if I can just get it converted to an esim so I can get up and running today still but no response yet. Please could you expedite this for me. I currently have a non working phone. My Afrihost reference is #FEH-202-47027