Afrihost New Network Feedback - Part 2

Status
Not open for further replies.
AfriGuy said:
This is part of the troubleshooting process. I understand you're frustrated, but we need to run through various tests together to get the bottom of the test.

Are you not able to test a friends account or sign up for a trial account as a comparison?
Either way, the pings to bras.afrihost.com are concerning and indicate issues/ congestion on your exchange.
Click to expand...
Nope. I had all my friends sign up to AH... and they don't let me forget it when there are problems :D
If you have an account I can use, please PM me.
Can you please have Charlotte cease and desist? I've asked Larry to escalate to Critical Care. The bottom line is that I'd like to speak with the specialists. Will save everyone's time that way. Happy to work with you for now driving this to resolution.

Sorry but I absolutely could not resist... :D
AfriGuy said:
This is part of the troubleshooting process.
Click to expand...
Patient: Doctor, I have a problem. I feel unhealthy and depressed.
Doctor: You should cut down on drinks.
Patient: I don't touch a drop.
Doctor: You should cut down on smoking.
Patient: I don't smoke.
Doctor: You should stop taking drugs.
Patient: I don't do drugs.
Doctor: You should cut down on womanizing.
Patient: Haven't touched a woman in my life.
Doctor: In that case, get yourself a drink, learn to smoke, do some drugs, and find a couple of girlfriends.
 
Last edited:
steel_dog said:
Nope. I had all my friends sign up to AH... and they don't let me forget it when there are problems :D
If you have an account I can use, please PM me.
Can you please have Charlotte cease and desist? I've asked Larry to escalate to Critical Care. The bottom line is that I'd like to speak with the specialists. Will save everyone's time that way. Happy to work with you for now driving this to resolution.
Click to expand...

Is there a ticket ref# I can chase up for you?
 
AG, is it me, or does alot of the queries coming from the KZN region. I noticed this before as well, that its people out that way that seems to be struggling. I dont know if you saw my pings and tracerts, but im all good, so the network for me is working well. I did switch to the AH DNS, but just wondering on the KZN peeps.
 
Icemanbrfc said:
AG, is it me, or does alot of the queries coming from the KZN region. I noticed this before as well, that its people out that way that seems to be struggling. I dont know if you saw my pings and tracerts, but im all good, so the network for me is working well. I did switch to the AH DNS, but just wondering on the KZN peeps.
Click to expand...

Our team are aware and making good inroads into a resolution along with Optinet NOC to resolve issues coming from the East and South regions.
 
AfriGuy said:
Our team are aware and making good inroads into a resolution along with Optinet NOC to resolve issues coming from the East and South regions.
Click to expand...

Thats good news :) i streamed the entire SA under 23's great result against Brazil last night without any buffering. Not the best quality stream, but decent. Viva Little Bafana lol
 
AfriGuy said:
Sorry if we missed your PM :(
Have you tried using auto-assigned DNS to see if this helps at all?

Twitch has always been pretty bandwidth intensive, from my tests some streams work OK and others don't across multiple ISPs.
Click to expand...

Yup, I only switched to google DNS when this issue started happening. After a year of having this problem believe me when I say I've tried everything.
 
Android updates crawling. The saga continues

Code: 
Tracing route to www.mybroadband.co.za [104.20.72.110]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.0.254 
  2     *        *        *     Request timed out.
  3    19 ms    16 ms    17 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82] 
  4     8 ms     7 ms     7 ms  cpt-net1.ip.adsl.co.za [169.1.5.128] 
  5     7 ms     7 ms     7 ms  africainx.ixp.capetown [196.10.140.7] 
  6   224 ms    84 ms    51 ms  CORE.GP-ID-DCE-3.TO.GP-ID-MEC-2.AINX.P2P.10G.za.africainx.net [41.84.13.228] 
  7    72 ms    75 ms    73 ms  41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africainx.net [41.66.181.59] 
  8    24 ms    23 ms    23 ms  104.20.72.110 

Trace complete.

Code: 
Tracing route to www.news24.com [41.86.110.200]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.0.254 
  2     *        *        *     Request timed out.
  3    15 ms    10 ms    10 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82] 
  4     8 ms     7 ms     7 ms  cpt-net1.ip.adsl.co.za [169.1.5.128] 
  5   175 ms    75 ms    50 ms  optinet.ixp.capetown [196.10.140.145] 
  6    19 ms    20 ms    22 ms  te0-0-0-1.cpt-p-1.optinet.net [197.84.7.1] 
  7     8 ms     8 ms     8 ms  vl11.cpt-hscore-1.optinet.net [197.84.5.238] 
  8    29 ms    31 ms    32 ms  196.28.178.66 
  9     9 ms     8 ms     9 ms  gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234] 
 10     9 ms     8 ms     8 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6] 
 11    14 ms    14 ms     9 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146] 
 12    62 ms    63 ms    63 ms  41-86-110-200.mweb.co.za [41.86.110.200] 

Trace complete.

Code: 
Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.0.254 
  2     *        *        *     Request timed out.
  3   113 ms   112 ms   103 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82] 
  4     7 ms     7 ms     7 ms  cpt-net1.ip.adsl.co.za [169.1.5.128] 
  5   106 ms    95 ms   102 ms  optinet.ixp.capetown [196.10.140.145] 
  6   108 ms   121 ms   109 ms  te0-0-0-1.cpt-p-1.optinet.net [197.84.7.1] 
  7    37 ms    36 ms    37 ms  vl11.cpt-hscore-1.optinet.net [197.84.5.238] 
  8   102 ms   107 ms   116 ms  196.28.178.66 
  9   107 ms   110 ms   108 ms  cte-core-sw2.vwol.net [196.41.144.35] 
 10    34 ms    28 ms    28 ms  www.mweb.co.za [196.2.63.110] 

Trace complete.

Code: 
Tracing route to www.afrihost.com [104.20.30.244]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.0.254 
  2     *        *        *     Request timed out.
  3    52 ms    49 ms    48 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82] 
  4    15 ms     7 ms     7 ms  cpt-net1.ip.adsl.co.za [169.1.5.128] 
  5     7 ms     7 ms     7 ms  africainx.ixp.capetown [196.10.140.7] 
  6   128 ms   148 ms   114 ms  CORE.GP-ID-DCE-3.TO.GP-ID-MEC-2.AINX.P2P.10G.za.africainx.net [41.84.13.228] 
  7    23 ms    24 ms    23 ms  41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africainx.net [41.66.181.59] 
  8     *       53 ms    58 ms  104.20.30.244 

Trace complete.


Bras fine
Code: 
Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=6ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X