Afrihost New Network Feedback - Part 2

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SlowInternet said:
I'm struggling since last night with my internet.



Why is the 3rd hop so high ?



4th hop ?

Most of the time there is a connection but pages are very slow to open. I have rebooted the router several times.
Click to expand...

That's a strange result to be seeing.

What does it look like when you ping bras.afrihost.com?
 
Last edited:
I'm having a very similar problem to SlowInternet.

This morning my internet was fine. Right now I'm struggling to open any webpage. Below are some tracerts.

Tracing route to www.afrihost.com [104.20.30.244]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ARCHER_D2 [192.168.1.1]
2 1 ms 1 ms 1 ms dsldevice.lan [192.168.10.1]
3 * * * Request timed out.
4 * 112 ms * jhb-up1.ip.adsl.co.za [169.1.5.5]
5 * 100 ms * jhb-up7.ip.adsl.co.za [169.1.5.6]
6 * 113 ms * jhb-net1.ip.adsl.co.za [169.1.5.52]
7 112 ms 110 ms 117 ms cloudflare.ixp.joburg [196.46.25.198]
8 * 138 ms * 104.20.30.244
9 113 ms 111 ms 114 ms 104.20.30.244

Trace complete.
Click to expand...

Tracing route to bras.afrihost.com [155.239.255.250]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ARCHER_D2 [192.168.1.1]
2 1 ms 1 ms 1 ms dsldevice.lan [192.168.10.1]
3 * 114 ms 107 ms 155.239.255.250

Trace complete.
Click to expand...

AfriGenie can you please assist? I have already restarted my modem several times, and it takes a hell of a long time to reconnect. I am also losing my internet connection sporadically (my DSL line does stay synced though).
 
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Blazzok said:
I'm having a very similar problem to SlowInternet.

This morning my internet was fine. Right now I'm struggling to open any webpage. Below are some tracerts.





AfriGenie can you please assist? I have already restarted my modem several times, and it takes a hell of a long time to reconnect. I am also losing my internet connection sporadically (my DSL line does stay synced though).
Click to expand...

Latency seems to be coming in early here. :( Having trouble replicating the results on my side, though. What DNS settings are you using?
 
AfriGenie said:
That's a strange result to be seeing.

What does it look like when you ping bras.afrihost.com?
Click to expand...

Results

C:\Users\Lenovo i5>ping bras.afrihost.com

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=13ms TTL=63
Reply from 155.239.255.250: bytes=32 time=588ms TTL=63
Reply from 155.239.255.250: bytes=32 time=304ms TTL=63
Reply from 155.239.255.250: bytes=32 time=40ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 588ms, Average = 236ms
Click to expand...

Tracing route to afrihost.com [104.20.31.244]
over a maximum of 30 hops:

1 1 ms 3 ms 1 ms ADSL [192.168.1.1]
2 * * * Request timed out.
3 12 ms 18 ms 20 ms jhb-up1.ip.adsl.co.za [169.1.5.5]
4 * * * Request timed out.
5 24 ms 19 ms 20 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 32 ms 17 ms 18 ms cloudflare.ixp.joburg [196.46.25.198]
7 34 ms 46 ms 54 ms 104.20.31.244

Trace complete.
Click to expand...
 
AfriFella said:
Latency seems to be coming in early here. :( Having trouble replicating the results on my side, though. What DNS settings are you using?
Click to expand...

Default DNS settings. Haven't changed them to something else.

I keep losing my internet connection but not losing line sync, at the moment.
 
This is the test results when I use my Vox account.

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=8ms TTL=63
Reply from 155.239.255.250: bytes=32 time=8ms TTL=63
Reply from 155.239.255.250: bytes=32 time=8ms TTL=63
Reply from 155.239.255.250: bytes=32 time=8ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 8ms, Average = 8ms
Click to expand...

C:\Users\Lenovo i5>tracert afrihost.com

Tracing route to afrihost.com [104.20.30.244]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms ADSL [192.168.1.1]
2 * * * Request timed out.
3 11 ms 10 ms 10 ms 41.193.3.101
4 28 ms 11 ms 10 ms 41.193.3.102
5 11 ms 10 ms 10 ms 196.41.12.0
6 12 ms 15 ms 11 ms 41.193.32.149
7 13 ms 10 ms 10 ms 41.193.32.202
8 13 ms 14 ms 11 ms 41.193.119.102
9 12 ms 11 ms 11 ms cloudflare.ixp.joburg [196.46.25.198]
10 11 ms 11 ms 12 ms 104.20.30.244

Trace complete.
Click to expand...
 
Blazzok said:
Default DNS settings. Haven't changed them to something else.

I keep losing my internet connection but not losing line sync, at the moment.
Click to expand...

Mind dropping me a PM with your username and I'll check out those drops?
 
My HP download test is between 250-400kbps so there's definitely an improvement. I does occasionally drop to 130kbps tho.

Streams are still buffering like crazy but my youtube and nvidia driver downloads are smooth sailing. Youtube I understand but I'd imagine a gpu driver and a printer driver will have the same priority.

Please let me know if you need any tests :)
 
Gunblade said:
My HP download test is between 250-400kbps so there's definitely an improvement. I does occasionally drop to 130kbps tho.

Streams are still buffering like crazy but my youtube and nvidia driver downloads are smooth sailing. Youtube I understand but I'd imagine a gpu driver and a printer driver will have the same priority.

Please let me know if you need any tests :)
Click to expand...

Thanks for the update. :) I'm glad to hear your experience has improved overall. When you refer to streaming, are you primarily referring to Twitch?
 
AfriFella said:
Hmm... To improve your Twitch experience have you ever heard of something called Tards Player? You can download it from tards.net. :)
Click to expand...

I've tried it before months ago. But it wouldn't connect when I tried the other night.

Will look into it again tonight.
 
Tardsplayer is no longer supported so I tried it using livestreamer to play it from VLC. Still only got 70-80kbps :(
 
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