Afrihost New Network Feedback - Part 2

SlowInternet · Oct 12, 2016

AfriFella said:
Seeing some latency and P/L coming in early at your exchange. Could you run the same test to bras.afrihost.com directly?

This was last night

This is today

Afrihost

and this is on Vox

SuperMario · Oct 12, 2016

Hi Afrihost, I was wondering about your new fibre packages. If I were to take the 20Mbps home package which obviously can be throttled after a certain amount of data used, which I think is about 200gb. I just want to know, how slow can the line be throttled?

Vorastra · Oct 12, 2016

Just checking in AfriGenie, have you contacted the Network guys regarding Armored Warfare?

DeatheCore · Oct 12, 2016

Icemanbrfc said:
You getting 14mbps on a 20mbps line? Pretty okay that. I normally get around there, and on a good day around 17mbps. Sometimes i also fall down to 10 and sometimes below 10mbps.

Does this have to do with international breakout links? If so, this will apply to all ISPs in SA.

I'm okay with best effort service, but "best effort" implies as close to best as possible, i.e. it should be closer to 20Mbps than 10Mbps...

Anyway, it's not too noticeable, the bigger issue is Twitch streaming. AfriGenie suggested checking out Tardsplaya so I'll give that a shot.

I've been using Twitch Buffering Fix chrome extension which lets you switch between servers, though nothing seems to help after 6PM.

airborne · Oct 12, 2016

Have there been any ADSL issues lately in the Eden area?

Over the last 2 days normally in the late afternoon/evening the Internet has become intermittently unusable?

Johnatan56 · Oct 12, 2016

image132 said:
I'm with you man.

View attachment 394632

I've always wondered myself why my 20mb line could never do above 14mb internationally on speedtests but then again I've never figured out why I can't do twitch on source for over a year now.

After a while you just get over it and roll with "South African Internet" as the answer.

http://networkengineering.stackexch.../does-physical-distance-affect-download-speed

Mr Scratch · Oct 12, 2016

4Mbs Capped, Northern Region

AfriGenie · Oct 12, 2016

SuperMario said:
Hi Afrihost, I was wondering about your new fibre packages. If I were to take the 20Mbps home package which obviously can be throttled after a certain amount of data used, which I think is about 200gb. I just want to know, how slow can the line be throttled?

It will vary a bit, but you shouldn't be throttled below 10% of the package's speed.

AfriGenie · Oct 12, 2016

Vorastra said:
Just checking in AfriGenie, have you contacted the Network guys regarding Armored Warfare?

Yup!

They are getting updated profiles for Armoured Warfare now, hopefully these will be up soon.

AfriGenie · Oct 12, 2016

DeatheCore said:
Does this have to do with international breakout links? If so, this will apply to all ISPs in SA.

I'm okay with best effort service, but "best effort" implies as close to best as possible, i.e. it should be closer to 20Mbps than 10Mbps...

Anyway, it's not too noticeable, the bigger issue is Twitch streaming. AfriGenie suggested checking out Tardsplaya so I'll give that a shot.

I've been using Twitch Buffering Fix chrome extension which lets you switch between servers, though nothing seems to help after 6PM.

Even during peak-times you shouldn't be seeing too much buffering on Twitch, especially with a 20Mbps line. A 720p stream shouldn't be using more than 2300Kbps of bandwidth.

If it happens again, could you post a screenshot of the stats for nerds pop-out?

AfriGenie · Oct 12, 2016

airborne said:
Have there been any ADSL issues lately in the Eden area?

Over the last 2 days normally in the late afternoon/evening the Internet has become intermittently unusable?

What sort of problems are you experiencing in the evening? Latency? Poor speeds? What kind of account do you have with us?

airborne · Oct 12, 2016

AfriGenie said:
What sort of problems are you experiencing in the evening? Latency? Poor speeds? What kind of account do you have with us?

Capped account, dns errors, Internet not responding/very slow.

AfriFella · Oct 12, 2016

airborne said:
Capped account, dns errors, Internet not responding/very slow.

That doesn't sound cool.

Any test result I can take a look at? Feel free to PM me your username and I'll try spot something.

electrofreeze · Oct 12, 2016

airborne said:
Capped account, dns errors, Internet not responding/very slow.

that is exactly the same problems we have

kohlhtor · Oct 12, 2016

And the problem starts again in Cape Town same as on the weekend

Ping to bras

Ping has started…

PING bras.afrihost.com (155.239.255.250): 56 data bytes
64 bytes from 155.239.255.250: icmp_seq=0 ttl=63 time=22.631 ms
64 bytes from 155.239.255.250: icmp_seq=1 ttl=63 time=23.021 ms
64 bytes from 155.239.255.250: icmp_seq=2 ttl=63 time=22.950 ms
64 bytes from 155.239.255.250: icmp_seq=3 ttl=63 time=22.769 ms
64 bytes from 155.239.255.250: icmp_seq=4 ttl=63 time=22.487 ms
64 bytes from 155.239.255.250: icmp_seq=5 ttl=63 time=22.445 ms
64 bytes from 155.239.255.250: icmp_seq=6 ttl=63 time=22.200 ms
64 bytes from 155.239.255.250: icmp_seq=7 ttl=63 time=22.759 ms
64 bytes from 155.239.255.250: icmp_seq=8 ttl=63 time=23.146 ms
64 bytes from 155.239.255.250: icmp_seq=9 ttl=63 time=23.043 ms

--- bras.afrihost.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 22.200/22.745/23.146/0.289 ms

YouTube

Sipgate

Vorastra · Oct 12, 2016

Anyone else having major issues opening mediafire or mega.nz? It takes an aeon to open if at all.

Example:

HTML:

http://www.mediafire.com/file/6jtlxzyl45zhl5l/MusicBeeSetup_3_0_Update2.zip

AfriFella · Oct 12, 2016

kohlhtor said:
And the problem starts again in Cape Town same as on the weekend

Ping to bras

Ping has started…

PING bras.afrihost.com (155.239.255.250): 56 data bytes
64 bytes from 155.239.255.250: icmp_seq=0 ttl=63 time=22.631 ms
64 bytes from 155.239.255.250: icmp_seq=1 ttl=63 time=23.021 ms
64 bytes from 155.239.255.250: icmp_seq=2 ttl=63 time=22.950 ms
64 bytes from 155.239.255.250: icmp_seq=3 ttl=63 time=22.769 ms
64 bytes from 155.239.255.250: icmp_seq=4 ttl=63 time=22.487 ms
64 bytes from 155.239.255.250: icmp_seq=5 ttl=63 time=22.445 ms
64 bytes from 155.239.255.250: icmp_seq=6 ttl=63 time=22.200 ms
64 bytes from 155.239.255.250: icmp_seq=7 ttl=63 time=22.759 ms
64 bytes from 155.239.255.250: icmp_seq=8 ttl=63 time=23.146 ms
64 bytes from 155.239.255.250: icmp_seq=9 ttl=63 time=23.043 ms

--- bras.afrihost.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 22.200/22.745/23.146/0.289 ms

YouTube

Sipgate

I'll pass your results onto our Network Team.

kohlhtor · Oct 12, 2016

Vorastra said:
Anyone else having major issues opening mediafire or mega.nz? It takes an aeon to open if at all.

Example:

HTML:

http://www.mediafire.com/file/6jtlxzyl45zhl5l/MusicBeeSetup_3_0_Update2.zip

Works at webafrica

Vorastra · Oct 12, 2016

kohlhtor said:
Works at webafrica

/snip

But broken when you try it on your Afrihost account?

Rickster · Oct 12, 2016

Vorastra said:
Anyone else having major issues opening mediafire or mega.nz? It takes an aeon to open if at all.

Example:

HTML:

http://www.mediafire.com/file/6jtlxzyl45zhl5l/MusicBeeSetup_3_0_Update2.zip

works perfectly.

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