Afrihost New Network Feedback - Part 2

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Vorastra said:
So, anything regarding this? Still can't access mega.nz and mediafire properly. WebAfrica/Afrihost Free 1GB are both fine.
Click to expand...

Working here, took a bit longer than usual for Mega to open but it did. Have a file I can test speed with?
 
Waylander said:
Working here, took a bit longer than usual for Mega to open but it did. Have a file I can test speed with?
Click to expand...

It's not the download speed of the file, the pages just don't load for me. I can't get to the actual button to start the download.
 
Vorastra said:
It's not the download speed of the file, the pages just don't load for me. I can't get to the actual button to start the download.
Click to expand...

Which DNS servers are you using? I am using 8.8.8.8 and 208.67.222.222 and it's working fine here.
 
Waylander said:
Which DNS servers are you using? I am using 8.8.8.8 and 208.67.222.222 and it's working fine here.
Click to expand...

I'm using auto dns. So it's using the Afrihost default. 169.1.1.4. Changing to Google's doesn't seem to change anything. The only way to access the sites is with the free 1GB Afrihost/WebAfrica accounts.
The only difference between the free accounts and my uncapped premium is that my uncapped premium is currently being shaped for P2P traffic. My only logical outcome is that the shaper is somehow interfering with those sites.

What account are you on? Capped or uncapped?
 
Last edited:
Vorastra said:
I'm using auto dns. So it's using the Afrihost default. 169.1.1.4. Changing to Google's doesn't seem to change anything. The only way to access the sites is with the free 1GB Afrihost/WebAfrica accounts.
The only difference between the free accounts and my uncapped premium is that my uncapped premium is currently being shaped for P2P traffic. My only logical outcome is that the shaper is somehow interfering with those sites.

What account are you on? Capped or uncapped?
Click to expand...

Capped, Afrihost's Sandvine devices may have flagged Mega as a filesharing service and had it "deprioritised" but the fact that you cant' even access the site is cause for concern. Log a ticket with Afrihost and request a senior support agent to send the problem through to NOC.
 
Waylander said:
Capped, Afrihost's Sandvine devices may have flagged Mega as a filesharing service and had it "deprioritised" but the fact that you cant' even access the site is cause for concern. Log a ticket with Afrihost and request a senior support agent to send the problem through to NOC.
Click to expand...

Yeah, mediafire will load extremely slowly. I can see maybe the logo and the top border element after about 5 minutes. Mega will just load and then a Chrome error will say the page took too long to respond.
 
Waylander said:
Capped, Afrihost's Sandvine devices may have flagged Mega as a filesharing service and had it "deprioritised" but the fact that you cant' even access the site is cause for concern. Log a ticket with Afrihost and request a senior support agent to send the problem through to NOC.
Click to expand...

Vorastra said:
Yeah, mediafire will load extremely slowly. I can see maybe the logo and the top border element after about 5 minutes. Mega will just load and then a Chrome error will say the page took too long to respond.
Click to expand...

It sounds more like a routing issue... Could you run a traceroute to it quickly if you don't mind?
 
AfriGenie said:
It sounds more like a routing issue... Could you run a traceroute to it quickly if you don't mind?
Click to expand...

Uncapped premium has different routing compared to the free 1GB accounts? Because it works fine on the free account.
I've submitted a ticket BTW, if you want to add to it here's the ticket number: #UAV-106-26730

Trace with uncapped premium:
Code: 
Target Name: mega.nz
         IP: 154.53.224.158
  Date/Time: 2016/10/13 12:44:36 PM - 2016/10/13 12:54:36 PM

Hop  Sent  PL%     Min     Max     Avg  Host Name / [IP]
  1     3    0    0.71    1.14    0.99  home.gateway.home.gateway [192.168.1.254]
  2     3  100       0       0       0   [-]
  3     3    0    7.57    7.84    7.74  dbn-up2.ip.adsl.co.za [169.1.5.174]
  4     3    0    7.03    7.61    7.28  dbn-in1.ip.adsl.co.za [169.1.5.204]
  5     3    0    7.00    7.95    7.32  41.162.84.192 [41.162.84.192]
  6     3    0   15.09   15.10   15.10  172.18.1.162 [172.18.1.162]
  7     3   67   16.53   16.53   16.53  if-ae-7-0.tcore2.JSO-Johannesburg.as6453.net [41.206.179.13]
  8     3    0  183.30  183.66  183.42  if-ae-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6.55.85]
  9     3    0  188.68  240.47  223.21  if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
 10     3    0  175.41  176.46  176.11  if-ae-5-10.tcore2.PV9-Lisbon.as6453.net [80.231.159.93]
 11     3    0  181.90  182.25  182.13  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
 12     3    0  177.09  177.40  177.30  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 13     3    0  182.00  184.90  183.93  if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
 14     3    0  182.30  183.03  182.54  if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
 15     3    0  181.35  197.49  186.73  if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
 16     3    0  184.98  185.07  185.04  be3040.ccr21.lon01.atlas.cogentco.com [130.117.15.177]
 17     3    0  183.11  183.49  183.24  be2868.ccr41.lon13.atlas.cogentco.com [154.54.57.153]
 18     3    0  181.68  182.06  181.81  be12194.ccr41.ams03.atlas.cogentco.com [154.54.56.94]
 19     3    0  193.34  194.07  193.83  be2813.ccr41.fra03.atlas.cogentco.com [130.117.0.122]
 20     3    0  193.81  194.09  193.90  be2588.rcr21.b023657-1.fra03.atlas.cogentco.com [154.54.56.86]
 21     3    0  193.65  193.96  193.75  mega.nz [154.53.224.158]

Trace with Afrihost free 1GB:
Code: 
Target Name: mega.nz
         IP: 154.53.224.138
  Date/Time: 2016/10/13 12:46:02 PM - 2016/10/13 12:56:02 PM

Hop  Sent  PL%     Min     Max     Avg  Host Name / [IP]
  1     2    0    1.23    1.70    1.46  home.gateway.home.gateway [192.168.1.254]
  2     1  100       0       0       0   [-]
  3     2    0    7.34   11.95    9.64  dbn-up2.ip.adsl.co.za [169.1.5.174]
  4     2    0    7.00    7.19    7.10  dbn-in1.ip.adsl.co.za [169.1.5.204]
  5     2    0    7.38    7.38    7.38  41.162.84.192 [41.162.84.192]
  6     2    0   15.41   15.52   15.46  172.18.1.162 [172.18.1.162]
  7     2    0   15.32   67.18   41.25  ix-ae-7-0.tcore1.JSO-Johannesburg.as6453.net [41.206.178.29]
  8     2    0  184.30  189.76  187.03  if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
  9     2    0  192.27  193.09  192.68  if-ae-5-80.tcore2.PV9-Lisbon.as6453.net [80.231.159.57]
 10     2    0  187.05  187.78  187.41  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
 11     2    0  182.96  199.06  191.01  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 12     2    0  186.98  207.93  197.46  if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
 13     2    0  188.20  188.47  188.33  if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
 14     2    0  186.43  186.50  186.46  if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
 15     2    0  189.18  190.09  189.63  be3040.ccr21.lon01.atlas.cogentco.com [130.117.15.177]
 16     2    0  189.08  189.81  189.45  be2868.ccr41.lon13.atlas.cogentco.com [154.54.57.153]
 17     2    0  187.62  188.30  187.96  be12194.ccr41.ams03.atlas.cogentco.com [154.54.56.94]
 18     2    0  199.01  200.00  199.51  be2813.ccr41.fra03.atlas.cogentco.com [130.117.0.122]
 19     2    0  199.31  199.64  199.47  be2588.rcr21.b023657-1.fra03.atlas.cogentco.com [154.54.56.86]
 20     2    0  198.84  200.00  199.42  mega.nz [154.53.224.138]
 
Slow (very) Youtube in Port Elizabeth. Takes ages to start a video.

Without going back in the thread is there a general issue there? My current DNS is 169.1.1.2,169.1.1.10,8.8.8.8,8.8.4.4

Line is fine otherwise:



EDIT: Once the video starts it's perfect, even at 1080, no buffering
 
Last edited:
roadcat said:
Slow (very) Youtube in Port Elizabeth. Takes ages to start a video.

Without going back in the thread is there a general issue there? My current DNS is 169.1.1.2,169.1.1.10,8.8.8.8,8.8.4.4
Click to expand...

There aren't any issues at the moment. Would you mind switching your DNS to auto, or dropping the Google DNS and seeing if that makes any difference.
 
AfriGenie said:
There aren't any issues at the moment. Would you mind switching your DNS to auto, or dropping the Google DNS and seeing if that makes any difference.
Click to expand...

Hmm, will need to try and remember how to reconfigure the Pace via telnet :) I hard configured it ages ago. I did get rid of the 169 entries i.e. just GoogleDNS left now, and it seems to be much better. The Rogue One trailer on Mybroadband home page started immediately now.
 
roadcat said:
Hmm, will need to try and remember how to reconfigure the Pace via telnet :) I hard configured it ages ago. I did get rid of the 169 entries i.e. just GoogleDNS left now, and it seems to be much better. The Rogue One trailer on Mybroadband home page started immediately now.
Click to expand...

Reaper84 said:
This worked for me

Steps to follow on how to change (setup) the DNS on the Pace921VNX:
- Download a program called Putty at http://www.putty.org/
- Open Putty by double clicking the downloaded file putty.exe
- Select the Telnet radio button
- Type your Pace’s LAN IP address at the Host Name (or IP Address) field – Example: 10.0.0.2
- Click on Open

- Once you have clicked on Open, please log into the Pace921VNX with the following username and password:
• Username: admin
• Password: nology*/4
- Once you have logged into the Pace921VNX via a Telnet session, please type the following commands to setup /change the DNS (the commands are case sensitive – type it exactly as below):
 cd WANConnectionDevice_1 {Press Enter}
 set DNSOverrideAllowed 1 {Press Enter}
 set DNSServers x.x.x.x,y.y.y.y <where x.x.x.x will be the primary DNS IP address and y.y.y.y the secondary DNS IP address > {Press Enter}
 fcommit {Press Enter to save/apply the changes that you have made on the Pace921VNX}
 exit {Press Enter}
Click to expand...

Above. I am currently using the Google DNS servers of 8.8.8.8 and 8.8.4.4
 
Johnatan56 said:
Above. I am currently using the Google DNS servers of 8.8.8.8 and 8.8.4.4
Click to expand...

Thanks - that helps :) Although it's working fine now, so not going to touch. BTW - set DNSOverrideAllowed 0 doesn't get rid of the static settings, so need to check if set DNSServers 0.0.0.0 works.
 
Vorastra said:
So AfriGenie, did those trace routes help you in any way?
Click to expand...

They definitely did! :) Thank you for posting them! It doesn't look like shaping, as that wouldn't affect browsing the site, we'll get this figured out!
 
ah16.png

Same 2 torrents, the first half is AH capped, the second half is IS 3 star rated 10mb uncapped.

18mb line

nf2.png

18mb capped account runs the same speed as IS uncapped on fast.com.

I can add to the voices in Durban about poor p2p and nntp performance on capped accounts.
 
wingnut771 said:
View attachment 394946

Same 2 torrents, the first half is AH capped, the second half is IS 3 star rated 10mb uncapped.

18mb line

View attachment 394950

18mb capped account runs the same speed as IS uncapped on fast.com.

I can add to the voices in Durban about poor p2p and nntp performance on capped accounts.
Click to expand...

Thanks for your test. I have passed it onto our NOC Team. :)
 
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