Afrihost New Network Feedback - Part 2

[AfriFella]

Ive just lost all connection now.

Just tested your line and it looks like it's on a 20Mbps profile. Did you recently upgrade?

 

[SlowInternet]

I'm still strugling with my internet.

Tracing route to afrihost.com [104.20.31.244]
over a maximum of 30 hops:

1 * 1 ms 1 ms ADSL [192.168.1.1]
2 * * * Request timed out.
3 11 ms 11 ms 9 ms jhb-up1.ip.adsl.co.za [169.1.5.5]
4 * 12 ms 11 ms jhb-rx1.ip.adsl.co.za [169.1.5.18]
5 41 ms 38 ms 39 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 10 ms 10 ms 11 ms cloudflare.ixp.joburg [196.46.25.198]
7 10 ms 9 ms 10 ms 104.20.31.244

Trace complete.

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=8ms TTL=63
Reply from 155.239.255.250: bytes=32 time=8ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=12ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 12ms, Average = 9ms

 

[SlowInternet]

I'm still strugling with my internet. Pages are slow to open. It's been going on the last few days.

Tracing route to afrihost.com [104.20.31.244]
over a maximum of 30 hops:

1 * 1 ms 1 ms ADSL [192.168.1.1]
2 * * * Request timed out.
3 11 ms 11 ms 9 ms jhb-up1.ip.adsl.co.za [169.1.5.5]
4 * 12 ms 11 ms jhb-rx1.ip.adsl.co.za [169.1.5.18]
5 41 ms 38 ms 39 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 10 ms 10 ms 11 ms cloudflare.ixp.joburg [196.46.25.198]
7 10 ms 9 ms 10 ms 104.20.31.244

Trace complete.

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=8ms TTL=63
Reply from 155.239.255.250: bytes=32 time=8ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=12ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 12ms, Average = 9ms

 

[AfriFella]

I'm still strugling with my internet. Pages are slow to open. It's been going on the last few days.

Definitely not seeing too much wrong on your test here, except for a timeout on the first hop at your router... Are you running these tests over WiFi or LAN?

 

[SlowInternet]

Definitely not seeing too much wrong on your test here, except for a timeout on the first hop at your router... Are you running these tests over WiFi or LAN?

Wifi.

 

[AfriFella]

Wifi.

Mind running the same tests over LAN?

 

[caroper]

Definitely not seeing too much wrong on your test here, except for a timeout on the first hop at your router... Are you running these tests over WiFi or LAN?

The timeout on the first hop at the router is perfectly normal. It is Telkom hiding the local exchange info. It is also an indication that the Exchange has been updated to use the dynamic line configuration software.

 

[Icemanbrfc]

Just tested your line and it looks like it's on a 20Mbps profile. Did you recently upgrade?

Yo man, nah been on 20 for a while now. I just lost all connectivity for about 10 mins, and then the modem starred to sync again.

 

[bwana]

Noticed some problems with YouTube stuttering earlier this evening. Fortunately I'm not a 12 year old girl so I moved on to something else. It would be nice to see that resolved before the weekend.

 

[Samildanach]

I'm having constant disconnects tonight. Every few minutes. Anybody else having the same problem?

Amanzimtoti, Durban

 

[wingnut771]

The timeout on the first hop at the router is perfectly normal. It is Telkom hiding the local exchange info. It is also an indication that the Exchange has been updated to use the dynamic line configuration software.

Look again, he's talking about the first line, packet loss to the router 192.168.1.1

 

[AfriFella]

The timeout on the first hop at the router is perfectly normal. It is Telkom hiding the local exchange info. It is also an indication that the Exchange has been updated to use the dynamic line configuration software.

Sounds like you're referring to the 2nd hop.

 

[AfriFella]

Yo man, nah been on 20 for a while now. I just lost all connectivity for about 10 mins, and then the modem starred to sync again.

Seems like your line is still pretty intermittent.

 

[AfriFella]

Look again, he's talking about the first line, packet loss to the router 192.168.1.1

I could probably have worded it better.

 

[AfriFella]

I'm having constant disconnects tonight. Every few minutes. Anybody else having the same problem?

Amanzimtoti, Durban

We definitely didn't see any intermittency problems on the network last night. Constant disconnects might indicate a line or hardware issue. Feel free to PM me your details and we'll troubleshoot this together.

 

[GreatD7007]

Hey Afri.... I'm having issues with P2P. It seems heavily shaped or throttled. I'm in the Durban area, please investigate and let me know what's going on? Thank you. P.S: is anyone else having problems with P2P??

 

[wingnut771]

Hey Afri.... I'm having issues with P2P. It seems heavily shaped or throttled. I'm in the Durban area, please investigate and let me know what's going on? Thank you. P.S: is anyone else having problems with P2P??

Please mention what account you have, I have a capped account and was slow last night, but linespeed this morning when I tested.

 

[AfriFella]

Hey Afri.... I'm having issues with P2P. It seems heavily shaped or throttled. I'm in the Durban area, please investigate and let me know what's going on? Thank you. P.S: is anyone else having problems with P2P??

We'll definitely have to troubleshoot if you're experiencing any issues this morning. Is only P2P suffering for you?

Please let me know what account you have, your location and whether you're using any special DNS or VPN services.

 

[Icemanbrfc]

Seems like your line is still pretty intermittent.

pretty much yes

 

[LinuxMan]

Last night YouTube was terrible, for capped DSL.
Anyone else battling?