Afrihost New Network Feedback - Part 2

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It will be interesting to see what Afrihost comes up. Im happy with pricing, so wouldnt complain if i got bumped up from say 200GB's to 300GB's etc and paying the same. Something has got to give sooner rather than later, as the other ISP's are busy reacting to the Wholesale IPC cuts
 
i just hope AH dont take a year to adjust pricing when the rest have made the changes like they did a year or two ago cant remember
 
Stillie said:
i just hope AH dont take a year to adjust pricing when the rest have made the changes like they did a year or two ago cant remember
Click to expand...

I think their pricing is spot on to be fair to them. Can they go cheaper considering that they the cheapest along with Axxess, compared to the the rest. Best case scenario is that they give us more data for the same price which would be really good as well. I agree though, it would be nice to get a response quickly and not wait a long time, because people might just get frustrated at the wait and move elsewhere, because another ISP is giving some good deals
 
Icemanbrfc said:
I think their pricing is spot on to be fair to them. Can they go cheaper considering that they the cheapest along with Axxess, compared to the the rest. Best case scenario is that they give us more data for the same price which would be really good as well. I agree though, it would be nice to get a response quickly and not wait a long time, because people might just get frustrated at the wait and move elsewhere, because another ISP is giving some good deals
Click to expand...

i agree i am happy with the price at the moment but with IPC cuts coming next month, i would love to either see price cut or data increase!
 
Stillie said:
<whispers>price cuts/cap increases?</whispers>
Click to expand...

Icemanbrfc said:
It will be interesting to see what Afrihost comes up. Im happy with pricing, so wouldnt complain if i got bumped up from say 200GB's to 300GB's etc and paying the same. Something has got to give sooner rather than later, as the other ISP's are busy reacting to the Wholesale IPC cuts
Click to expand...

Stillie said:
i just hope AH dont take a year to adjust pricing when the rest have made the changes like they did a year or two ago cant remember
Click to expand...

Icemanbrfc said:
I think their pricing is spot on to be fair to them. Can they go cheaper considering that they the cheapest along with Axxess, compared to the the rest. Best case scenario is that they give us more data for the same price which would be really good as well. I agree though, it would be nice to get a response quickly and not wait a long time, because people might just get frustrated at the wait and move elsewhere, because another ISP is giving some good deals
Click to expand...

Stillie said:
i agree i am happy with the price at the moment but with IPC cuts coming next month, i would love to either see price cut or data increase!
Click to expand...

At the moment we're still not sure how the pricing changes will affect us, the moment we receive any sort of confirmation we'll let you guys know. :)
 
My Boss has an Email



Oh sorry i thought we were just saying what we were doing??
 
Quake latency is poor tonight over 80ms pings on local.
 
Vio said:
Quake latency is poor tonight over 80ms pings on local.
Click to expand...

I've had to change to vox to play CS:GO for over a month now in the 5-10pm period. Just haven't reported anything because I know it won't get fixed. This on 40mbit vdsl
 
Yo afrigents
This ticket is starting to burn my patience,not only is the line still extremely unstable,now there's massive congestion as well,i'm quite near cancelling the whole kaboodle since I have to use my 3g to do anything remotely ping sensitive

HQM-698-62717
Sat, 04 Jun 2016 at 10:23
 
Tracing route to www.google.com [216.58.208.164]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 362 ms 354 ms 345 ms 169-0-5-1.ip.afrihost.co.za [169.0.5.1]
3 * * * Request timed out.
4 353 ms 404 ms 387 ms 169-1-5-250.ip.afrihost.co.za [169.1.5.250]
5 311 ms 364 ms 404 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 393 ms 358 ms 318 ms 169-1-5-243.ip.afrihost.co.za [169.1.5.243]
7 480 ms 545 ms 551 ms 66.249.95.8
8 567 ms 552 ms 493 ms 209.85.241.211
9 507 ms 570 ms 507 ms 216.239.46.29
10 454 ms 410 ms 448 ms lhr25s09-in-f4.1e100.net [216.58.208.164]

Trace complete.

http://www.speedtest.net/my-result/5408135338

No, there is nothing else running. No, I did not do any other tests. Yes, please do something about it - whether it is congestion or not. You manage my line and my data. This has been for basically a year now. I would like the ticket number as soon as possible, WITH REGULAR UPDATES please.

I am so frustrated.
 
Slaught3r said:
Tracing route to www.google.com [216.58.208.164]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 362 ms 354 ms 345 ms 169-0-5-1.ip.afrihost.co.za [169.0.5.1]
3 * * * Request timed out.
4 353 ms 404 ms 387 ms 169-1-5-250.ip.afrihost.co.za [169.1.5.250]
5 311 ms 364 ms 404 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 393 ms 358 ms 318 ms 169-1-5-243.ip.afrihost.co.za [169.1.5.243]
7 480 ms 545 ms 551 ms 66.249.95.8
8 567 ms 552 ms 493 ms 209.85.241.211
9 507 ms 570 ms 507 ms 216.239.46.29
10 454 ms 410 ms 448 ms lhr25s09-in-f4.1e100.net [216.58.208.164]

Trace complete.

http://www.speedtest.net/my-result/5408135338

No, there is nothing else running. No, I did not do any other tests. Yes, please do something about it - whether it is congestion or not. You manage my line and my data. This has been for basically a year now. I would like the ticket number as soon as possible, WITH REGULAR UPDATES please.

I am so frustrated.
Click to expand...

Not associated with afrihost, so only trying to see if there are some other ways to help you find out what the problem is.

Have you tried to run Zertops line test tool? It does help localise line problems and can sometimes indicate if the problems could be associated with "exchange congestion"
 
Slaught3r said:
Tracing route to www.google.com [216.58.208.164]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 362 ms 354 ms 345 ms 169-0-5-1.ip.afrihost.co.za [169.0.5.1]
3 * * * Request timed out.
4 353 ms 404 ms 387 ms 169-1-5-250.ip.afrihost.co.za [169.1.5.250]
5 311 ms 364 ms 404 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 393 ms 358 ms 318 ms 169-1-5-243.ip.afrihost.co.za [169.1.5.243]
7 480 ms 545 ms 551 ms 66.249.95.8
8 567 ms 552 ms 493 ms 209.85.241.211
9 507 ms 570 ms 507 ms 216.239.46.29
10 454 ms 410 ms 448 ms lhr25s09-in-f4.1e100.net [216.58.208.164]

Trace complete.

http://www.speedtest.net/my-result/5408135338

No, there is nothing else running. No, I did not do any other tests. Yes, please do something about it - whether it is congestion or not. You manage my line and my data. This has been for basically a year now. I would like the ticket number as soon as possible, WITH REGULAR UPDATES please.

I am so frustrated.
Click to expand...
If it is congestion, the only thing Afrihost can do is to report it, and whoever needs to increase the capacity of the exchange you are connected to. Im in the same boat with line issues and congestion, all i can do is report it, but im not holding my breath that it would be resolved
 
daniellgr said:
Not associated with afrihost, so only trying to see if there are some other ways to help you find out what the problem is.

Have you tried to run Zertops line test tool? It does help localise line problems and can sometimes indicate if the problems could be associated with "exchange congestion"
Click to expand...

Pinging 169.0.5.1 with 32 bytes of data:
Reply from 169.0.5.1: bytes=32 time=288ms TTL=254
Reply from 169.0.5.1: bytes=32 time=385ms TTL=254
Reply from 169.0.5.1: bytes=32 time=252ms TTL=254
Reply from 169.0.5.1: bytes=32 time=335ms TTL=254
Reply from 169.0.5.1: bytes=32 time=318ms TTL=254
Reply from 169.0.5.1: bytes=32 time=299ms TTL=254
Reply from 169.0.5.1: bytes=32 time=359ms TTL=254
Reply from 169.0.5.1: bytes=32 time=301ms TTL=254
Reply from 169.0.5.1: bytes=32 time=392ms TTL=254
Reply from 169.0.5.1: bytes=32 time=276ms TTL=254
Reply from 169.0.5.1: bytes=32 time=339ms TTL=254
Reply from 169.0.5.1: bytes=32 time=381ms TTL=254
Reply from 169.0.5.1: bytes=32 time=341ms TTL=254
Reply from 169.0.5.1: bytes=32 time=368ms TTL=254
Reply from 169.0.5.1: bytes=32 time=286ms TTL=254
Reply from 169.0.5.1: bytes=32 time=368ms TTL=254
Reply from 169.0.5.1: bytes=32 time=291ms TTL=254
Reply from 169.0.5.1: bytes=32 time=296ms TTL=254
Reply from 169.0.5.1: bytes=32 time=365ms TTL=254
Reply from 169.0.5.1: bytes=32 time=366ms TTL=254
Reply from 169.0.5.1: bytes=32 time=330ms TTL=254
Reply from 169.0.5.1: bytes=32 time=246ms TTL=254
Request timed out.
Reply from 169.0.5.1: bytes=32 time=326ms TTL=254
Reply from 169.0.5.1: bytes=32 time=348ms TTL=254
Reply from 169.0.5.1: bytes=32 time=229ms TTL=254
Reply from 169.0.5.1: bytes=32 time=377ms TTL=254
Reply from 169.0.5.1: bytes=32 time=264ms TTL=254
Reply from 169.0.5.1: bytes=32 time=354ms TTL=254
Reply from 169.0.5.1: bytes=32 time=346ms TTL=254

Ping statistics for 169.0.5.1:
Packets: Sent = 30, Received = 29, Lost = 1 (3% loss),
Approximate round trip times in milli-seconds:
Minimum = 229ms, Maximum = 392ms, Average = 325ms
 
C:\>tracert www.google.com

Tracing route to www.google.com [216.58.223.4]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 1210 ms 1182 ms 1219 ms 169-0-44-1.ip.afrihost.co.za [169.0.44.1]
3 * 3661 ms * cpt-up1.ip.adsl.co.za [169.1.5.105]
4 1167 ms 1222 ms 1156 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
5 1233 ms 884 ms 1158 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 1122 ms 1029 ms 1183 ms 41.164.52.40
7 1164 ms 1338 ms 1343 ms 172.18.1.162
8 1162 ms 1116 ms 1093 ms 72.14.194.206
9 1197 ms 1213 ms 1208 ms 72.14.237.239
10 883 ms 900 ms 856 ms jnb01s07-in-f4.1e100.net [216.58.223.4]

Trace complete.

C:\>

Above when I force router to use AH default DNS
Preferred DNS Server: 169.1.1.1
Alternate DNS Server: 169.1.1.2

When I set the router to auto DNS it uses.

Preferred DNS Server: 169.1.1.3
Alternate DNS Server: 169.1.1.10

And this after Telkom came to "fix" the exchange problem....yikes.

Must be all the kids playing online games in the area on youth day :wtf:
 
Its interesting how many of us have this same latency issue in different areas at the first hops. And its not congestion on mine according to telkom
 
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