Afrihost New Network Feedback - Part 2

[krustyrsa]

Something seriously wrong

Download Speed: 274 kbps (34.3 KB/sec transfer rate)
Upload Speed: 58 kbps (7.3 KB/sec transfer rate)
Latency: 1218 ms
Jitter: 1391 ms

Tracing route to afrihost.com [190.93.242.183]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 * 2030 ms 1795 ms jhb-up3.ip.adsl.co.za [169.1.5.29]
4 1443 ms 1163 ms 1483 ms 169-1-5-250.ip.afrihost.co.za [169.1.5.250]
5 1294 ms 1144 ms 1205 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 943 ms 1055 ms 1384 ms eoh-ns.jb1.napafrica.net [196.46.25.157]
7 1454 ms 2116 ms * 41-66-181-63-3f.CLO008-CDN-local-VLAN-321.africa
inx.net [41.66.181.63]
8 * 2596 ms * 190.93.242.183
9 2064 ms 2294 ms 2240 ms 190.93.242.183

Trace complete.

Everything is running 100% on my side

 

[AfriGenie]

Something seriously wrong

Download Speed: 274 kbps (34.3 KB/sec transfer rate)
Upload Speed: 58 kbps (7.3 KB/sec transfer rate)
Latency: 1218 ms
Jitter: 1391 ms

Tracing route to afrihost.com [190.93.242.183]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 * 2030 ms 1795 ms jhb-up3.ip.adsl.co.za [169.1.5.29]
4 1443 ms 1163 ms 1483 ms 169-1-5-250.ip.afrihost.co.za [169.1.5.250]
5 1294 ms 1144 ms 1205 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 943 ms 1055 ms 1384 ms eoh-ns.jb1.napafrica.net [196.46.25.157]
7 1454 ms 2116 ms * 41-66-181-63-3f.CLO008-CDN-local-VLAN-321.africa
inx.net [41.66.181.63]
8 * 2596 ms * 190.93.242.183
9 2064 ms 2294 ms 2240 ms 190.93.242.183

Trace complete.

That's pretty damn awful.

I'm checking on your line now.

 

[AfriGenie]

Interesting...

I came here to investigate why my VoIP is so awful. Major packet losses.

Looking at the previous few posts and noting where users are experiencing troubles, it is interesting that I'm:
a) near PE
b) speedtest.net chooses Worcester as one of the closest servers.

Running iperf reports horrendous packet loss and packets coming in the wrong order.

I will be trying a Webafrica account later today.

Please help

Would you mind posting those results? It will help a lot to see where the packet loss and latency is originating from.

 

[bigboy529]

That's pretty damn awful.

I'm checking on your line now.

Seams to be back to normal again, but was terrible the entire morning.

P.S Please don't forget about that PM RE my line, see what you can get out of Telkom

 

[AfriGenie]

Seams to be back to normal again, but was terrible the entire morning.

P.S Please don't forget about that PM RE my line, see what you can get out of Telkom

It looks like there was an issue in your area this morning, this doesn't seem to be related to your ongoing issue with sync, I should have an update later today.

 

[bigboy529]

It looks like there was an issue in your area this morning, this doesn't seem to be related to your ongoing issue with sync, I should have an update later today.

Ah explains it then, thanks for the feedback.

 

[DreamKing]

Hi

Can anyone help me? my line speed is down to 1792kb/s since last week.

my line speed is keep going down and never can be normal (2520kb/s) after my line was fixed last month, any solution?

 

[krustyrsa]

Hi

Can anyone help me? my line speed is down to 1792kb/s since last week.

my line speed is keep going down and never can be normal (2520kb/s) after my line was fixed last month, any solution?

They might need to adjust your ASSIA DSM profile, Could you maybe post some router/line stats ?

 

[DreamKing]

They might need to adjust your ASSIA DSM profile, Could you maybe post some router/line stats ?

what is that?

 

[krustyrsa]

what is that?

Telkoms new Line management system

http://www.assia-inc.com/products/dsl-expresse/

mybroadband.co.za/vb/showthread.php/793949-Telkom-enabling-ASSIA-and-driving-me-nuts

 

[Johnatan56]

what is that?

It's a system whereby the exchange automatically changes sync speed based on line stats/history.

 

[DreamKing]

Telkoms new Line management system

http://www.assia-inc.com/products/dsl-expresse/

mybroadband.co.za/vb/showthread.php/793949-Telkom-enabling-ASSIA-and-driving-me-nuts

so, what I have to do?

 

[krustyrsa]

so, what I have to do?

Ask who ever is managing your line to test your connection and adjust it accordingly, in this case only Openserve(Telkom) has that authority.

 

[DreamKing]

Ask who ever is managing your line to test your connection and adjust it accordingly, in this case only Openserve(Telkom) has that authority.

not afrihost?

I have to phone telkom?

 

[AfriGenie]

not afrihost?

I have to phone telkom?

You're more than welcome to PM me your DSL line number, and I can check what's going on.

 

[krustyrsa]

not afrihost?

I have to phone telkom?

Who's managing your line, Afrihost?. Afrihost can Log a fault, which then gets assigned to telkom tech support, they will adjust your ASSIA DSM profile.

 

[DreamKing]

You're more than welcome to PM me your DSL line number, and I can check what's going on.

PM sent.

thanks

 

[DreamKing]

Who's managing your line, Afrihost?. Afrihost can Log a fault, which then gets assigned to telkom tech support, they will adjust your ASSIA DSM profile.

afrihost. I think they will do it. thanks

 

[Devo1]

@ Devo1:

What OS is running the device on which these trace routes have been done?

Do you know what the default MTU settings are and have you done any optimisation to determine the best setting?

Next, are these results via Wi-Fi or with the device plugged directly into the ADSL router/device?

Hi Sorry for the late reply was out on the road

Pc with Win7 32 bit
Results: WIFI

No idea about MTU and no optimisation (Dont know this stuff so well) Not in IT att all

Thanks for the help

 

[krustyrsa]

Hi Sorry for the late reply was out on the road

Pc with Win7 32 bit
Results: WIFI

No idea about MTU and no optimisation (Dont know this stuff so well) Not in IT att all

Thanks for the help

Try this again but with the cable only and turn your WIFI off please